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Papa Johns Pizza & Delivery

(220 155)
Price
Free
Category
Food & Drink & Entertainment
Last Update
Dec 08, 2021
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Store Performance Index

64%

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Ratings & Reviews performance for Papa Johns Pizza & Delivery

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

220 155

Avg rating,
total

⭐4.0

Description

1552 chars

Introducing No Contact ordering! All delivery orders will now use No Contact Delivery by default. The Papa Johns App makes ordering your favorite pizza online even easier. You can earn free food, find Papa Johns locations near you, get special online offers, and track your delivery order right to your door. PAPA JOHNS PIZZA APP FEATURES Earn Free Food Earn Papa Rewards points and redeem your Papa Dough towards any menu item (account login required). Special Delivery Offers Get offers from your neighborhood Papa Johns. Craving a slice of pizza? Turn on push notifications to make sure you never miss an online offer for your next mobile order and delivery. Favorites and Past Orders Save time on your next food delivery with your Pizza faves and past orders. Quickly reorder from your favorites, or from any order in the past 90 days, with an account. Find a Papa Johns Pizza Restaurant Near You Enter your zip code or city to find your local Papa Johns for online orders, pizza delivery or carryout. Pay Your Way Choose from cash, credit card or Apple Pay. Order Food Ahead Use Future Ordering for your next Papa Johns order. Order tomorrow’s lunch or this weekend's party spread online today. Choose when you'd like your food to be delivered or ready for pick-up. Papa Track Your Pizza Track your food delivery order from dough to door. Get push notifications when your order is on its way. For use at U.S. locations only. Have questions or comments about this app? Contact us at http://www.papajohns.com/contact-us/

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

carrieelizabeth78
Jun 29, 2019

Hello! We order quite frequently and just moved to Greenbrier not long ago! We have gotten pizza from this papa johns in Springfield several times now! Seems like they have a bit of a problem getting our order correct Quite often which is puzzling to me since I place my order online... could the app not be transmitting the info correctly? I feel as though someone just isn’t paying attention to their duties... and the customers needs and wants. If I’m spending 20+ dollars to have pizza delivered and it arrives wrong and they give ME a hard time about it then how does that make sense? It’s not my mistake! Anyhow, I’m ordering today to give them one more try... we will see. If not correct this time I will never order again. Also my papa points from all my orders since I’ve moved have disappeared or actually never showed up in the first place! It says I will have ten bucks of papa dough tomorrow for my order I placed today... I will check on that also!!! Please take this as constructive criticism. Not a degrading comment! Thank you!!!

FlipflopsnSand
May 10, 2019

I’d give 5⭐️ except there’s a few things that could make it go smoother. If I exit the app for any reason and come back in trying to finish my order, it’s completely wiped and I have to start over. If I just want to check out specials, I have to select delivery or carry out before seeing the menu- not sure why I can’t select that once I’m adding an item to my cart instead. Selecting pizza topping could be easier if at the bottom it gave a tab for switching between veggies and meats (or had a reminder that veggies/meats cheese topping toggles was above) instead of it being a button to finalize the pizza order. Every time I’ve accidentally finished the pizza without the veggies, I have to delete it and start again. Also, having an easier way to track your order once you’ve exited the app would be easier that having to again select delivery/carry out and go through several steps to find it would be awesome. Maybe a button at the bottom that says track to do so. It is a great app to order but is really frustrating sometimes

Echo201
Mar 09, 2020

The app is ok but could be a little easier to maneuver and order from. Don’t get me wrong I use this app to order at least a couple times a month and will continue too, but it’s not one that your first few ordering experiences you can wiz thru an order quickly. It one of the more time consuming online restaurants ordering apps that I personally feel like I use. I order dinner 4-5 times a week generally too because of my super busy schedule as a single mom of teenage daughters and I work full time as well as I’m a full time college student in my mid 40’s and have 3 online stores I sell in. Honestly I don’t order from Papa Johns as much as I would if it was less time consuming now to use and also if you do for some reason on your part stop in the middle of ordering for a few minutes it will glitch the app and you have to log all the way out and loose your order process and start over the order again from scratch. Just needs tweaked and some glitches worked they

MG2442
Dec 31, 2018

Menu items are listed at full price, but if you go to the specials section you can typically get a discount on those prices. This is pointlessly misleading, at best you are making people do extra work to get what should be the regular price and for others you are just ripping them off. The navigation of the app is poor — selection of the cart and the toggle for the delivery/carry out are too close together, which can cause a confusing loop of having to choose the method again and again. “Tracking” is a joke, nothing is actually tracked using geo-location technology. Unlike Panera, you cannot tell how far away your driver is; this app just goes through meaningless statuses, even when it says it is out for delivery you have no way of knowing how much longer it will be (e.g. how many people are in front of you or how far the driver is). It’s also impossible to find how to track the order once you’ve left that screen, meaning you have to go to your email to get the tracking link if you want any information about the order. This app would meet basic expectations if the prices were transparent, tracking was more sophisticated and the navigation was overhauled.

Stelynquin
Apr 06, 2018

I recently moved, so I went on the app to change my stored address. But, no, first I am forced to choose if I want an order delivered or carry-out. (I’m not ordering at all.) There was a third choice, which was ‘change carryout’ so I tried that, which led to my stored addresses, one of which is my old address. I looked for a ‘delete’ option. There was none. I thought maybe if I tap on the address, then I would find the delete option. Nope. But there was an ‘x’ by one of the address lines, so I tapped that and was then able to x out all the address lines and then hit ‘done.’ But, alas, the old address was still there. I tried x’ing out everything again, then hit ‘save.’ But it then said I have to choose a city. So then, I put in my current city, and address (which is already on file in the app, as my 2nd address.) I hit ‘save’ then checked to make sure it worked. Nope. My old address is still there. I tapped on ‘my account’ and tried seeing if that would help. So, I tried about 4 different times, all tolled, tapping on ‘edit’ to try to ‘edit’ (really to delete or remove) my old address, but it can’t be done.

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About Papa Johns Pizza & Delivery

Developed by Papa John's International Inc..

Papa Johns Pizza & Delivery is ranking in   Food & Drink & Entertainment

Last update was at Dec 08, 2021and the current version is 4.49.1.

To see all other keys and revenue click here 407517450

Papa Johns Pizza & Delivery have a 220 155a user reviews.

Papa Johns Pizza & Delivery was released in the App Store. It is developed by Papa John's International Inc., who have also released the following apps.

Papa Johns Pizza & Delivery has 220 155 user reviews.​

Papa Johns Pizza & Delivery has an average rating of 4.0. ​The latest version of Papa Johns Pizza & Delivery 4.49.1​ ​​was ​released on Dec 08, 2021​.

You can download Papa Johns Pizza & Delivery ​here

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