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Ocado: groceries made easy

Shopping & Food & Drink
Last Update
Dec 11, 2019
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Store Performance Index


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Ratings & Reviews performance for Ocado: groceries made easy

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

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1207 chars

Shop for groceries with the Ocado app on your iPhone, iPad. Say goodbye to the supermarket, and hello to more free time. <br><br>• Want a delivery tomorrow? We have a huge range of 1-hour slots, between 5:30am–11:30pm, 7 days a week. <br><br>• You'll be spoilt for choice with our range of fresh groceries, Waitrose products, and much more. <br><br>• You're in control: you can edit your order right up till the night before delivery. <br><br>• With One-Click on the app, you can add to an existing order without having to check out again. <br><br>• Browse thousands of tasty recipes, then save them for later in the app's Recipe Binder. <br><br>• We deliver to kitchen tables throughout England and Wales – and we're growing all the time. <br><br>• We're great value, too: our Low Price Promise means we check your comparable shopping against Tesco's listed prices online. If we're not cheaper, we’ll automatically send you a voucher for more than the difference – right up to £10.<br><br>Questions? Get in touch with our award-winning Customer Service team: tweet us @ocado, or find us at, or give us a call on 0345 656 1234.<br><br>To read our Privacy Policy, go to:

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

May 07, 2019

Love love love Ocado delivery service. It’s easy to use with nice selections. The drivers are always friendly. After each order, Ocado compares what I bought with Tesco and tells me how much I saved using Ocado or refunds me difference if Tesco was cheaper. Brilliant!

Nov 06, 2018

Absolutely rubbish - App crashes on a brand new iPhone every now and again but when it works its good. Some UI tweaks needed however for a customer who is a smart pass member and spends £200-£250 on average a month for past few years I finally pulled the plug and shopping elsewhere heres why... - week in week out they keep missing items - even if you place an order 7+ days in advance it prompts you with out of stock items warning which sometimes could be anywhere between 4-12 items that you need to find elsewhere - most weeks we have at least 1 or 2 substituted items because out of stock - recently its been getting more missing items not sure why.... - today (November 6th) we had 24 missing items! over half of our ordered items and customer service team apologised but offered no help meaning wasted time not working and waiting at home to receive a handful of items but they missed all the essentials that makes shopping with them a headache! - Sometimes Ocado offers are useless for example 5 for £5 or £1.5 each whereas other supermarkets price their items £1 each regardless if you buy 1 or 6 items making flexibility greater at other shops. When the likes of other supermarket giants offer same branded products cheaper and cheaper flexible deliveries (with no missing items) one may wonder “why am I using Ocado?”. I stuck with you Ocado but did not like how you treat your loyal customers.

Long time Audible fan
Sep 25, 2016

Easy to use and efficient

Oct 02, 2019

I’d still use them when I have the luxury of time to order, however they have horrible customer service and do not deliver same day delivery! Other than having horrible customer service

May 01, 2016

You will NOT get last minute deals or Flash Sales if you use the app, only direct online. Forget this app and go directly to them.

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About Ocado: groceries made easy

Developed by Ocado Retail Ltd.

Ocado: groceries made easy is ranking in   Shopping & Food & Drink

Last update was at Dec 11, 2019and the current version is 2.151.

To see all other keys and revenue click here 319691481

Ocado: groceries made easy have a 17a user reviews.

Ocado: groceries made easy was released in the App Store. It is developed by Ocado Retail Ltd, who have also released the following apps.

Ocado: groceries made easy has 17 user reviews.​

Ocado: groceries made easy has an average rating of 4.1. ​The latest version of Ocado: groceries made easy 2.151​ ​​was ​released on Dec 11, 2019​.

You can download Ocado: groceries made easy ​here

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