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NY Waterway

(298)
Price
$0.00
Category
Travel & Navigation
Last Update
Mar 23, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for NY Waterway

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

298

Avg rating,
total

⭐4.0

Description

670 chars

Your Phone Is Your Ticket. This app allows users to purchase NY Waterway tickets paper-free from any location and use their phone as a ticket. All personal information and payments are transmitted encrypted and stored securely. NY Waterway has the largest ferry and excursion fleet in the New York Harbor. Since it's launch in 1986, it has served over 65 million passengers. With routes stretching along both the Hudson and East Rivers and a complimentary bus service, NY Waterway is an easy and comfortable way to travel to and from Manhattan. Features: - Secure ticket purchasing - Your phone is your ticket - Route maps - Schedules - Advisories - Bus Locator

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Julia656
May 17, 2018

It’s convenient but about once a month or so the app randomly logs you out- usually right after you’ve purchased a ticket so you’re about to board. This week I and another person had to beg to be let on bc we couldn’t log in and the boat was leaving, so we had to do it from the boat. The crew told us it had happened to about five people the day before. And the worst part is, your password never works to let you back in!

Mangiamo
Dec 16, 2019

The NY Waterway app gives you the basics in purchasing tickets on the go, checking schedules and even checking the status of your bus. As a customer for NY Waterway for the past year and a half, I use the Bus Locator which tracks the status of your bus arrival. However, to my daily disappointment, the Bus Locator is inconsistent and inaccurate. For example, sometimes you can tell a bus is on its way but you can’t tell which street it’s on for sure. Other times, you see a bus arrive with no indication on the app. As I’m typing this, I’ve been waiting for a NY waterway bus for the past 20 minutes despite a tracking icon displaying its immediate arrival. It’s extremely disappointing to rely on an app that doesn’t work all the time. As I use this app everyday for work, it would be great if there was a fix for this! Thank you.

85ZingoGTR
Jul 11, 2019

One of the bean counters at the "Worlds Best Ferry" decided this week that eliminating the second bus on the Lower River Road afternoon run was a fantastic way to cut costs and didn't think we would notice. So now, expect waiting 30 mins at Port Imperial for a crowded bus with no functioning air conditioning (provided there is zero traffic on River Road). The "Civilized Commute" has now become my most UNCIVILIZED option. It was bad enough they eliminated the second bus in the morning but the morning run is easier to time than the afternoon run coming back from work. I am very disappointed as this was truly a convenient commute for me but now with the elimination of the 2nd bus in the afternoon it just isn’t worth the $280 premium and I think I will be switching back to NJ Transit if I now have to deal with this major inconvenience.

DrixieDaisy
Jul 29, 2019

This app is the source of my stress every morning. It relies on phone network to load your tickets, and many times when you launch the ticket page, it says you don’t have any tickets. And then keeps giving error message. As many times as you relaunch the app, it gives the same message, until it decides it will work. This is super frustrating. It should let you capture the tickets on your phone without needing a network. Please fix this.

Vagabonder2011
Jun 10, 2019

Both my wife and I have experienced the app crashing right before boarding and they wouldn’t let us on even though we have 7 day passes. This is a known issue (see other reviewers) so they should let people on who can show the app has logged them out and let them do it on the ferry. I’ll buy a paper pass going forward but has seriously stopped me from recommending the ferry to people who ask me about moving to Jersey.

CSR Racing 2

About NY Waterway

Developed by Bytemark, Inc..

NY Waterway is ranking in   Travel & Navigation

Last update was at Mar 23, 2021and the current version is 2.247.

To see all other keys and revenue click here 447641721

NY Waterway have a 298a user reviews.

NY Waterway was released in the App Store. It is developed by Bytemark, Inc., who have also released the following apps.

NY Waterway has 298 user reviews.​

NY Waterway has an average rating of 4.0. ​The latest version of NY Waterway 2.247​ ​​was ​released on Mar 23, 2021​.

You can download NY Waterway ​here

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