User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Having the abilities of customized shoes is perfect, but customers cannot have the the abilities for doing this for all shoes. Sometimes you can’t custom beneath your own shoe to different colors when it is glow in the dark, nor can you change the material that the shoe is using for example. Another example would be changing the base of the shoe called “Zoom Freak 1 By You”. For example turning the material into leather. MOST IMPORTANTLY for all your favorite things that are on sale, I would definitely recommend higher discount on the most expensive products regardless of what it may be, especially if it is what you love or like.
I have bought 3 different shoes and they came in fine which was great happy with that but now I try to buy some more shoes the app either tells me that item is no longer available Which it was just like 5 minutes ago then it sometimes even kicks me off the app which I hate and then now for 3 days straight I can’t access my cart to buy some shoes then I spoke to someone on the app they told me to uninstall the app and reinstall so I did didn’t do anything still isn’t working which is really frustrating I’m really disappointed in this app right now the only reason I even shop from here and not at Nike stores it’s cause I can customize my own shoes which I love that feature but now I can’t even access anything and can’t even favorite shoes anymore please fix if you all want to make money you need to fix this problem and all other malfunctioning things on the Nike app I know I ain’t the only one complaining about something here fix this issue I’ll rate it 5 stars again!!!
The app is great, and I don’t know if it’s a glitch or specifically designed this way, but when I go to my profile to look at my liked items, it only ever shows 15. It doesn’t matter if I have 50 liked, it only shows 15 total. It shows only the newest 15 liked, which makes it really difficult to find shoes that I’m interested in again since it’s only showing a fraction of the ones I’ve hearted. When I type the specific item, it will show that it’s been hearted but won’t show up on my profile unless it’s one of the 15 most recent (which I can add by unhearting and then hearting again). Please fix this, there shouldn’t be a cap as to how many I can have.
I really do love this app. My only request would be that when doing the guided runs, when it ask you to rest, why not instead of completely stopping to rest and the app stop tracking, why not walk it out, but continue tracking. (Does that make sense?) I measure my distance & pace and graph my runs, but when I do the guided runs I don’t like to just stop running on the rest parts, I walk on the rest parts, but it throws off my speed and averages, even my distance. If you can make it so maybe I could skip the rest parts and just keep going and tracking. Love the app though and the guided speed runs. I don’t really use the guided runs because of this annoyance.
I thought using the app was great when I first logged in it had the items I had in my cart that I had put there when using my desktop but the amount of times I had to enter payment and shipping information was frustrating! You have the second line for the address line that states where you should enter your apt or suite number but that isn’t accurate and I found that out after 3 times of trying, it also delete my promo codes several times and luckily caught it before placing my order. I also didn’t like that When I wanted to change the size of an item I had to delete the item and then find the item again and put it in my cart. The features of the app could be way better, just feels old and clunky.
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