NFL SUNDAY TICKET

I’m not a direct TV subscriber but I use AT&T for all my mobile devices. This app leads you to believe that you can receive all ‘out of market’ games on any weekend. THE PROBLEM IS in their definition of out of market. If the game is televised on any network in your market it is blacked out in the app which means 6-8 blackouts and if your mobile device doesn’t pick up local channels you are S.O.L. COMPLAINT #2: The app prevents the user from streaming to a bigger screen. That being said the app functions well and has some cool features. I haven’t decided yet if the limited function is worth paying full price for Sunday ticket. I’ll update at the end of the season. I’m traveling in November, December, and January so I will update this review based on travel. BYW, if you think you can trick it by not sharing your location don’t bother the app won’t download unless you allow location sharing.

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I purchased it 10 weeks ago and have yet to be able to logon because someone in St. Louis (DIRECTV said, as I have called for hours every week) has been logged onto my account. This is fraud. I have changed the password no less than 10 times, I have changed the email address on the account with a new one I just created for this service and a password NO ONE knows. All of this and and I still can’t log on because DirectTV is allowing this St. Louis person to use old credentials to access my account. That is beyond piss-poor security. They can’t even kick someone off my account. I have spent hours on the phone with DIRECTV for weeks, trying to get them to help me and they won’t. The last person I spoke to, Theresa, accused me of giving my password to this St. Louis person and I should ask them to log off. Why would I have been trying for 9 weeks to kick them off if it’s as simple as that. I don’t know who this person is. But they do. They can see the IP address. So why can’t they kick it off? Or why isn’t changing the password 10 times and creating a brand new email address kicking them off? I am tired of DIRECTV stealing my money and letting someone else use my account for NFL Sunday Ticket. They won’t refund my money or close the account. I’m going report the purchase as fraud to my credit card company.

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Definitely my last football seasons with NFL SundayTicket. Would rather not pay and just watch the highlights on ESPN. Endless glitches. Keeps telling me I'm signed into multiple devices, which I'm not. Changed my password just to make sure. Even changing my password there was a glitch on the site. Totally embarrassing having company over to watch the games, and it keeps cutting out for 10-15 minutes at a time. I even tried to pay more money to upgrade my package, and customer service was so apathetic they didn't even attempt complete my request. I got "you should be able to do that online, and if you can't it's because there is a glitch online. So just wait awhile and try again." I asked to be transferred to customer service, and they're like, "you're speaking to customer service". Cool. Lost just one more customer today. I'm sure they don't care, but this venting feels nice. Hopefully one person will read this review and decide again this service.

NFL Sunday ticket app is giving me an error message that I am streaming on another device, which is impossible because I only have one device and I am not streaming on it. There needs to be an option to end streaming on that other device (even though in my case it doesn’t exist) from your current device. Additionally I called the support line to get help with this issue but they informed me there was nothing they could do to help me since I am only a NFL Sunday ticket subscriber instead of direct tv subscriber. They said there was another direct line just for Sunday ticket however they couldn’t transfer me to it or provide me with the number. The number isn’t listed anywhere in the app and the number I found on the Sunday ticket website is the one who said I had the wrong number

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Unless the conditions are perfect don't plan on watching the game. If it's on any other networks in your area, you can't watch, if they black it out due to unfilled stadium, you can't watch, if you have iffy Internet, or randomly they just shut down. Like opening kickoff opening day... Way to be a horrible product for a TON of money. Don't forget the app is free but the direct tv login isn't and the 2 year contract is how they get you. .... I wrote this a long time ago, and I am updating it now. Nothing has changed. Still everything above is true. I always hope for more and feel disappointed. Can you watch football... yes. It’s just poorly done for the money it cost. For 1 the DirecTV scores never go away and they block your game. Seriously, you can’t make the scores hide so I can see my actual game score. 1 login means my wife and I can’t watch different games. (Yeah believe it or not more than 1 person in the family likes football, and not the same teams) it’s just a poor app.