Neptune - Mobile Security

Gives me all of the information I care to have. When clicking on the device page it shows your current IOS version and the arrow to the right of that opens a listing of your past update history. I believe that is where some users are being confused as to what version the app is saying they have.

To the developers and users of this app, just to raise awareness I was involved in an identity theft and Cyber Connectix crime. I did report incident with governmental authorities since we are potential or actual victims of cyber crime whether on IOS or IP, i reviewed this product to ensure the safety of my personal information and privacy from being exposed. In the attempt of sending an email unfortunately it prevented me from doing so, too also include noticing that the app has some discrepancies. The device name does not match up with the device itself, meaning upon utilizing the app I noticed in the device category device name stated iPhone8 even though I have an iPhone 6s; secondly I took a snapshot picture where the remote section part of the app as it was loading it showed 2 devices connected even though this is the only device I have that is only authorized to be utilized, so even though because of this intrusion it also notified me which gave me enough evidence to support my case. I also have other programs that I am using to better secure my phone but honestly anything can be bypassed. I hope this review helped anyone and including the developers to ensure their security system is updated without losing any sort of credibility on their product.

response required

Before buying this app, click on the button on Neptune’s page here in the App Store to contact support/the app developer. You’ll see that Neptune doesn’t provide a legitimate app/company/developer website link, email address or even a social media account for customers to get in touch with the developer for questions or troubleshooting. I was able to track the developer down on Twitter when I had a question about Neptune after I purchased it. But he hadn’t tweeted in over a year so of course my question was never answered. Apps, especially ones customers have to pay for, should offer a point of contact for customers’ support needs. This app not only fails to do that, but it intentionally gives fake contact info on the app’s page in the App Store to confuse and deceive its customers.

The only reason I’m giving it a 4 star is because there are some language errors that haven’t been fixed. Also the iOS version shows the wrong version installed. Other than that, the app works as advertised.

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This app is a great idea and promises to allow me to monitor all of my devices to ensure they are up-to-date. It works great for checking multiple iPhones and iPads to make sure they are all up to date and secure. The only issue I have with the app is on my 12.9 inch iPad Pro. I can view the security of the device but when I try to open the tab to add the iPad to the list of my devices, the app crashes.