NBS Benefits Mobile
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909194009 info
Category
Medical & Finance
Current version
12.0
Price
Free
Size
6 MB
Last Update
Nov 11, 2019
Platform
iOS

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User  Reviews for NBS Benefits Mobile

Reviews 156 Avg. Rating 4.4
scream  Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

K Ola
Jan 09, 2019

As someone who hates to download receipts to their computer via scanning, I love the simplicity of the mobile app. I get my EOB off my insurance website and match my receipts. Then I take a picture. So easy! I wish they allowed you to edit your claim if you realize you made an error or add your claim picture if it didn't download it properly, but other than that, thanks! So helpful. This year there were connectivity problems that they said had to do with apple safari connection to their server. We love you both so please fix that!

801governor
Dec 23, 2019

Horrible experience using the app. No transaction history. No eligible expenses listed. Wrong available dollar amount. Wrong used dollar amount. Wrong calendar year!! It’s 2019 and the app dashboard showed 2014. Searched transactions, changed dates, no information. There is no useful information on the app. No history. No informative information. Eligible services not listed. Saying, “There are no eligible services.” I contacted customer service. They offered no support and didn’t have access to the app. Saying they only offer support on the web browser version. It’s like they made an app to tell customers that they do have an app, but then the app is totally useless and no support. Working with NBS is always difficult and always a let down.

TravelingWifey
Sep 18, 2018

The app itself is just fine, but the service is spotty. My 1st year was great! Everything was processed correctly and in a timely manner. My second year was TERRIBLE! My reimbursements kept getting denied because they had lots of programming issues. Then they wouldn’t pay me the full reimbursement and it was out of order. As someone who tracks their financials it was very frustrating, and as a teacher with a limited time window to call businesses during open hours, my frustration was heightened when I had to call/email 7-10 times to get issues resolved over and over again.

Ajwalsh09
Mar 28, 2018

I love both the website and app because it is really user friendly. My claims are processed fast and I usually see reimbursements within 2-3 days! I have never had a bad experience with them. Extremely happy with their service.

ms.angel
Oct 11, 2019

The app is terrible. It takes a very long time to log in. If you navigate to another app to get information (as is often necessary when submitting a claim), you have to login again. I made a mistake with my transaction and it was pended for response. But there is no way on the app to modify a transaction or respond to a message. The only thing you can do is upload a picture from your gallery! The experience is terrible, my transactions are always rejected for more info and the app doesn’t let you respond with information in any other format than a photo. Ridiculous!

About NBS Benefits Mobile

Developed by the NBS Flex Benefits,

who have also released the following apps NBS Benefits Mobile .

NBS Benefits Mobile has 156 user reviews.

NBS Benefits Mobile has an average rating of 4.4.

The latest version of NBS Benefits Mobile (12.0) ​was ​released on Nov 11, 2019.

You can download NBS Benefits Mobile ​here: 909194009 .

NBS Benefits Mobile Description
745 chars

NBS Benefits Mobile provides the following functionality:

• View Recent Transactions, Account Balances and

Details
• Ability to upload supporting claim documentation (Including photographs)
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Same username /password as WealthCare Portal (no need to register your mobile device, just download, login, and go!)
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Demographic Details
• View Dependents
• View Card Details
• View Card PIN
• Fund HSA account from registered external bank accounts
• Register new users directly from mobile device

NBS Benefits Mobile was released in the App Store. It is developed by NBS Flex Benefits, who have also released the following apps - {page_data.app_titles| join(", ")}}.

NBS Benefits Mobile has 156 user reviews.​

NBS Benefits Mobile has an average rating of 4.4. ​The latest version of NBS Benefits Mobile 12.0​ ​​was ​released on Nov 11, 2019​.

You can download NBS Benefits Mobile ​here

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