User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Start of this nba season I was really excited to see how it would unfold because of all the offseason activity that took place. I had bought the nba season pass in the past using my local cable provider and loved being able to watch any game, but due to 1) work obligations and 2) living on the west coast (PST) I couldn’t watch many of the games and the pass held no value for me. I have used the app to watch games as I am out and about and really love how it works— even with the slight delay in timing. What I have found horrible (and some what of a turnoff) has been when I try to cast it to my Visio Smart TV. Each time I do this, it starts out fine and then about 1 min into the casting it cuts off and goes to a blue screen that says “Sorry, Something went Wrong”. Doesn’t tell me how to fix it or who I should call to attempt to identify what the problem is. Just cuts off. This happens repeatedly without fail each time I cast and re-cast the game. If the team could help me fix that, I’d move my rating up a star. Also, my app doesn’t show me any stats or scores. If that can be resolved my, I’d move it one more star.
This review isn't a reflection of the app itself, I'd probably rate that 3 stars. I'm very dissatisfied with NBA tv which was marketed to me through the app. They put out nba tv for $6.99 a month in an attempt to bring in revenue from younger viewers without a cable subscription. Don't bother. You get access to the most boring games that you would never want to watch and they're never your home team. The 99 cent 10 minute pass is a complete waste too, the clock starts running as soon as the purchase goes through whether you're actually watching the game or not. Time will run out as you're connecting to the server, through time outs, on commercial break, literally anytime that isn't the game. I bought a ten minute pass 5 separate times and just barely got through 9 and a half minutes of actual game time. I basically paid to sit through commercials. They will also run ads past the end of the actual commercial break, as you'll see in the awkward transitions from advertisements to the middle of a play.
I’ve been buying NBA league pass since 2013. Every year at least a couple times a year it logs me out and won’t let me reactivate. Either I give up and still buy the next year or I contact tech support and try to fix it some how. 6 years and this app is still this buggy? The level of cockiness exhibited by not fixing major bugs over that time period is ridiculous. I’ve had this app downloaded on 1 iTouch, 3 iPhones, and 2 iPads (never more than 2 of those in a season) over the last 6 years and I’ve had the same problem on every-single-one. Sometimes the “Listen” doesn’t work. Sometimes it just tells you the game isn’t available and it has nothing to do with blackouts. Sometimes the app just crashes altogether and you have to start it again whether you’re enjoying the game(s) or not. The bugs are consistent and no matter how much you love the nba, if you travel for work, it’s not worth $200 because it only works consistently on the TV at home. I want to buy this. I want to be a loyal customer because of how much I love the Association, but I need the app to work and it doesn’t and has shown no signs of reaching that point.
**Update** The Audio only version has been fixed, and we are able to listen to all the games. We love the app, and appreciate the developer’s response. The only issue we have now is volume control - sometimes the actual broadcast is very very quiet, so we turn the volume all the way up, but the commercials come on and are on blast. Otherwise we are very happy. We purchased the Audio only version, we were excited to listen to opening night games. The app says we are “listening” but there is no sound. I decided to leave it on in case there was a long loading time, and then forgot about it. The audio came on suddenly and lasted for about 15 seconds, and then went back off. Came on for another 10 seconds about 20 minutes later. We were disappointed pointed to miss opening night play. Hoping this gets fixed soon! We actually purchased the Audio League pass on 2 devices, and it didn’t work on either of them.
The new (forced) update has broken the app for me. Anytime I try to open it, it tells me I have a slow network connection and it can’t open the app. I don’t have a slow network connection. Everything else on my phone works fine. I’m running iOS 12.3.1. I’ve tried the app on WiFi and 4G and I get the same result every time. I’ve also updated to the most recent version today, and it still won’t load. This is why forcing people to update their apps is a bad move. I’ve hated it every time you change this app because I’ve always been afraid that it would break the app for me, and while I know it means there are new features with the update, it also puts the app at risk for breaking for people with older phones and/or iOS versions. Forcing updates is kind of a jerk thing to do, especially when it’s clearly not for security purposes (like an email app or something related to sensitive data). Let the fans decide if they want to update to get the new features or not. It should be our choice, not yours. I’m perfectly happy with running an older, feature-lite app if it means that the app will actually open and work.
Developed by the NBA Digital.
NBA: Official App has 6 648 user reviews.
NBA: Official App is ranking in Sports on the 6.
NBA: Official App has an average rating of 3.4.
The latest version of NBA: Official App (2019.2.2) was released on Dec 04, 2019.
You can download NBA: Official App here:.
The NBA App: Your home for live NBA games!
- New this Season: Subscribe to NBA TV to watch live games and around-the-clock NBA coverage
- Subscribe to NBA League Pass and unlock access to hundreds of live games
- Play NBA Pick’Em to build up your points towards awesome NBA prizes
- Track every score, stat, highlight, and breaking news alerts
Local and national market blackout rules apply based on your location, and therefore may be not available via NBA League Pass (regardless of home or away).
In-app purchases are purchased from and billed by Apple iTunes, not NBA.com. Payment will be charged to iTunes Account at confirmation of purchase. These purchases are subject to the terms and conditions of Apple iTunes.
NBA League Pass Annual (billed as "NBA League Pass"), NBA League Pass Premium Annual (billed as "NBA League Pass Premium", and NBA Team Pass Annual (billed as "NBA Team Pass – [Team]") are each valid for one year and will be re-billed every year by Apple iTunes until cancelled by the user at least 24-hours before the end of the current period. Apple iTunes will send an e-mail in advance of renewal containing a hyperlink to manage the subscription. Annual subscriptions purchased after December 12, 2018 will not be auto-renewed.
NBA League Pass Monthly (billed as "NBA League Pass - monthly"), NBA League Pass Premium Monthly (billed as "NBA League Pass Premium – monthly"), and NBA Team Pass Monthly (billed as "NBA Team Pass [Team] – monthly") are each valid for one month and will be re-billed on the same date each month based on the original purchase date (i.e. If purchased on Jan. 17, re-bill will occur on Feb. 17, Mar, 17, etc.). Users will be re-billed unless the subscription is cancelled at least 24-hours before the end of the current period.
Apple iTunes will send a monthly e-mail in advance of renewal containing a hyperlink to manage the subscription. Apple iTunes subscriptions can be managed, and the auto-renewal may be turned off by going to the iTunes Account Settings after purchase; from a mobile device or computer that uses the same Apple ID as the initial purchase.
Any cancellation will take effect at the end of the current subscription period.
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