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CSR Racing 2
ios

giffgaff

(153)
Price
Free
Category
Utilities & Productivity
Last Update
Jun 01, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for giffgaff

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

153

Avg rating,
total

⭐4.5

Description

759 chars

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder. - Check how much data you have left - Buy or recur a plan - Keep an eye on when your plan expires - Add credit or turn on auto top up - Pay with a saved card or PayPal - Redeem a voucher - Access the community - Add multiple giffgaff accounts - Access thousands of WiFi hotspots across the UK with WiFi Extra You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Christian_musicfan
Jan 12, 2019

This is an excellent app, but My Payback doesn’t update at all. I’ve earned three paybacks and my app still says I have zero. Could you fix this please?

sally1154
Nov 24, 2018

I would like to be able to see my usage. I’d like to ask questions of how the service works, and make decisions based on that information. I’d like to know what is and is not covered in my goodie bag. What the credit balance is used for and see those transactions. I feel like I’m hostage of money spent without ever knowing where it’s being us. I’d like to up able to upgrade data without starting a plan over. I can’t find a place to communicate with anyone who responds.

Lib erased
Aug 15, 2018

The App works as designed. Shows status and data consumed. Can make payments and top off quickly as needed.

peanuts0204
Aug 29, 2019

Started with 4GB- lasted a week. That was fine. Topped up with £10 6GB - less than 24 hours says no data!! Used a new prepurchased SIM with 4GB- still says 0 Data. Frustrating! Rebooted still no data and email response says a response in 5 days!! Really?! How about now!

Harvey Spectre 103
Sep 21, 2019

I paid for a 10 pound top-up and SIM card package (6GB). I used it for less than 24 hours and was suddenly told my credit had dropped to $0. No way I burned through the entire goody bag in that time. There is no customer service line to call. Objectively, a company which fails to provide any proper customer service and which provides faulty products has failed its customers. If any employee of giffgaff can reach out to me and help me, I would be willing to change this review.

CSR Racing 2

About giffgaff

Developed by giffgaff.

giffgaff is ranking in   Utilities & Productivity

Last update was at Jun 01, 2021and the current version is 8.28.54.

To see all other keys and revenue click here 571246020

giffgaff have a 153a user reviews.

giffgaff was released in the App Store. It is developed by giffgaff, who have also released the following apps.

giffgaff has 153 user reviews.​

giffgaff has an average rating of 4.5. ​The latest version of giffgaff 8.28.54​ ​​was ​released on Jun 01, 2021​.

You can download giffgaff ​here

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