Manage your AT&T Accounts

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(2 039 501) icon
309172177 info
Utilities & Productivity
Current version
149 MB
Last Update
Dec 12, 2019

User  Reviews

Reviews 2 039 501 Avg. Rating 4.3
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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Oct 16, 2019

I think AT&T is the worst company I’ve ever had to do business with they lie and never follow through with anything that they say I have no respect for AT&T as much as they charge they have the worst customer service I’ve ever had to deal with and I can’t wait for my contact to be done and over so I can find a company that cares about their customers and follow up with my concerns and questions since I’ve had A AT&T I’ve been ripped off had to pay more than they had quoted me and every time I’ve been either misunderstanding or the customer service rep was just not telling me the correct information but I always end up having to pay because I’m supposedly been told the truth about the service that we’re included in the contact it’s so not right that ur company is allowed to do what I think of as illegal but u get away with it all it’s a joke and I’m so disgusted that I’m not going to be a customer after my contact is finished I tell anyone that I know not to do business with AT&T ever and never ever bundle them with direct tv become then u will really be ripped off and that’s what I think of AT&T I know that it’s not really important what I say but maybe one day it will break apart and that’s what I think should happen let all ur high paid scammers and liars have to feel the same way that the rest of the real world feels so cheated and lied to

Touchette Sooer Monique
Dec 19, 2019

I recently got at&t fixed wireless at my new home. I am VERY, VERY UNHAPPY with this service! First of all, the internet connection stinks- it takes FOREVER to load anything! This is not acceptable! I, along with my husband and four children rely on the internet for many things including homework for my children and business for myself and my husband. The 215 gigs is also another problem- how to expect a family to limit the use to this is insane! We watch one Netflix movie and it takes at least 3 gigs. We have only had this service for 2 months and we are ready to cancel! Something to change! My husband and I have been loyal at&t customers for several years. We pay over $8000 per year for our cell phones and before we moved to this new home, we have a telephone landline for over 3 decades with at&t wireless internet in which we were happy with. We only moved about one block from our old house and we were told that we could not get the same service here because they would be able to get the wires back to our new house. I really don’t believe this! I believe that your company wants to rip people off by telling them that they can’t get this service so they can lower the gigs and charge more when people go over the allotted 215 gig! I would appreciate it if someone from your company could help explain why our internet connection is horrible and why we wouldn’t be eligible for the internet plan we previously had for several years!

Dec 13, 2019

I have a story worth hearing: In the beginning of October I purchase 2 i-Phone 11 Pro's. They mention that they have a BOGO deal of buy 1 i-watch with a subscription and get the second for free. Just pay the taxes for both watches. I agree to the deal and ask for a Black one for myself and a White one for my wife. They inform me both orders are placed and they are on their way. In about 2 weeks the black one arrives but the while one does not. They send me an email explaining the white one is delayed until November. In November then send me another email saying the white watch is delayed until December. 2 days ago they send me an email saying the watch is cancelled and they won't charge me for the FREE watch. I call customer service many times over and each time they explain it's beyond the 14 day buyers remorse and that at least I have the first watch and there is nothing they can do about this. Customer service even reaches out to the Loyalty people and they state the exact same thing! Imagine going into a store and they offer a BOGO. They then say we have the one in stock and the other isn't here but when it comes in we will give it to you. Instead 2 months later they say, sorry but we don't have the FREE item but too bad. This is EXACTLY what is happening. I will post this story over every single source I can and share it on IG pages over and over until this is resolved. This is beyond imagination for a company like AT&T to do.

J.B. Jr
Jun 22, 2019

I was an AT&T member since the the days of Cingular wireless, around 2005. Their customer service was great back then and continued being great all the way into about 2015, when it changed completely. I used to call when I had a question/problem and they’d answer immediately and provide prompt, helpful service. Now, you’ll be on hold extended periods of time and worse, transferred to two or three different people, some who barely speak english, before your problem can be resolved, then you find that whoever you spoke to never resolved your problem at all and you have to call back and go through the whole process again. Seriously, I was a loyal customer of AT&T for nearly 15 years and always recommended them to friends and family. Now their technology is clunky, they have literally the WORST customer service I’ve ever experienced, and are too expensive for lesser service than other providers. I just switched to Verizon this year and am much happier. Better signal, better deals, MUCH BETTER customer service and cheaper even with all the accumulated years I had at AT&T! You’d have thought AT&T would have made an attempt to keep me, having been a member so long, but they never even contacted me to see what the problem was or what they could do to keep me as a customer. You’re just a number with AT&T....

Dana Sar
Jul 12, 2019

My husband and I were on the search for a new provider. We had heard good things about the att coverage so we chose to go there. They had a great deal of buy one get one for the iPhone XR. I was super excited. We stated talking pricing and plans with the rep. We got the unlimited and more plan. So the bill should have been $70 for the plan, $25 for the buy one phone, and $22 total for the insurances. We got our first bill of $306. During the process of signing up and getting the phones, my husband and I asked many many times over if there were any other fees; the rep continued to tell us no. We also asked many times over if our regular bill should be about $120, she consistently said yes. We have no just come back from a different att store and were told by them and customer service that there is an additional $70 a month access fee. We asked so many times in store about any fees and were lied to. Now we are at the point that we are going to return our phones and request a full refund, and because we paid with a debit card I am sure that it will be 7-10 business days before we see that money; meaning we will be out phones for that length of time. I am very disappointed and dissatisfied with att. We understand prorated charges because we started in the middle of a billing cycle, but paying $70 more a month because we were lied to, I just can’t see it!

About myAT&T

Developed by the AT&T Services, Inc.


myAT&T has 2 039 501 user reviews.

myAT&T is ranking in Utilities on the 0.

myAT&T has an average rating of 4.3.

The latest version of myAT&T (6.9.1) ​was ​released on Dec 12, 2019.

You can download myAT&T ​here: 309172177 .

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Now, staying on top of your AT&T accounts is much easier with the myAT&T

• Check data usage: Want to keep tabs on your wireless or Internet data usage? Open the app to check usage on the overview screen.
• Pay your bill: Never miss another payment. View/pay your bill in the app. Tell us how and when, and we'll let you know when your bill is ready.
• Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. You can also make changes to your plan right from the app.