User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I’ve been a customer for over 10 years, so when I when I recently moved to a poor service area I dreaded the idea of switching carriers. After speaking with customer service they offered solutions along with a service credit. I thanked the person on the phone for the generous offer but to my surprise, I never received the credit. So when I called Sprint’s customer service to notify them, they said they had no idea what I was talking about. After recalling the date from memory they finally found a note that said I was quoted the wrong dollar amount and that I should wait until next month to see the service credit. The reason I mention this is because the employee ended the conversation telling me that I should download the Sprint reward app for exclusive perks. It wasn’t until I overheard my colleagues rave about, “T-Mobile Tuesday’s” that I decided to download this app. After browsing the app, I was horribly letdown and unfortunately, it appears so many others were letdown as well. Sad to see that loyalty in a business is no longer rewarded, so I’m now shopping my 5-lines for the best deal.
They owe me money for a deposit I paid, then exchanged the crappy phone I got for an iPhone AND I opened another line and had to pay deposits on both, and that was almost 5 months ago! I have contacted on line reps several times, tell me they can’t do anything about it! Also have gone into the store twice, the last time the manager told me he was going to contact them personally and would call me in a few days and follow up. That was 4 months ago, never heard a word from him or corporate. They were also running a promotion at that time to receive a $200 gift card when you open a new line, which I did, and I went on line and registered the number like they told me to to get the card, and nothing!! Sprint never follows through. Ever. Especially if you are an established customer who always pays their bill on time. They treat you like garbage. Only the new customer gets treated okay, till they sign up. The they are garbage, too! Worst customer service both online and in their stores!! Wish I never would have changed to Sprint from AT and T!! And to boot, the service is terrible!!!
So this is a “rewards” app.? What rewards may you be referring to? Offering discounts is not a“reward”, this can be done on other sites and from the looks of it, the other sites have something better to offer. Aside from that, there is nothing worth while in my area, I would have to travel an hour or more for anything if something I could use came up. I have been a customer for just about 10 years or more now, not the first time I have been disappointed, possibly the last to be honest. Do not use “rewards” in the title if there is nothing we can do to earn points. Definitely a poor marketing scheme that has failed. I read the reviews, thought I would check it out to see exactly what it was all about, another lesson learned. I would highly suggest that this app and the title be reviewed, maybe some research on how a rewards program works. Marketing fail in my opinion. All in all, sprint needs better customer service, truth in services and an accurate title for this app. Oh, better coverage would excellent also.
I switched from Verizon paying $220 a month. Went to sprint for the buy one get one free and get another line for free which was a lie. We never got a free phone. Was supposed to get credit for each account and that never happen. I was given two numbers to call then was told I needed to register on line for each phone for credit. I was waiting a month for credit and now I’m being told I need to go online and do it myself. It only I don’t get service where I live at I can’t even use make calls without them dropping. And then I’m still paying over $200 a month and I’m being told to get rid of my insurance then I can save money. I regret ever switching and should of listen to everyone about how horrible sprint services was. Now I don’t know how to cancel and get out of sprint . They have my phones I rather go straight talk and not deal with services from anyone ever again.
I’m a ten year plus customer of sprint with more then one phone and all you can offer me is discounts on spending more money? Typical of sprint to always try and sell me something . Maybe offer me percentage discounts off my phone bill for being a loyal customer or how about my insurance be included in the cost of the phone when we are leasing from you paying you more money . Real discounts is what I’d like to see or here’s another one maybe credit for all the calls that get dropped . Again real money savings discounts . I am a loyal customer and to be honest your customer service is very poor . Maybe employ people that actually speak English would be another benefit as well . Or even offer me a job working from my home taking customer care calls so I could offset my phone bill another great idea of a real discount to me .
Developed by the Sprint.
My Sprint Rewards has 9 084 user reviews.
My Sprint Rewards has an average rating of 4.6.
The latest version of My Sprint Rewards (4.4) was released on Nov 12, 2019.
You can download My Sprint Rewards here:.
Sprint customers, now you can get special rewards and perks along with access to thousands of discounts from
brands you love with the My Sprint Rewards App. It is our way of saying thanks for being a Sprint customer.
Sprint Rewards - Special deals from Sprint, exciting experiences and exclusive perks from our partners.
Sprint Marketplace - Save with thousands of discounts and cashback rewards on brands you love.
* Travel - Hotels, car rental and vacation packages
* Tickets - Movies, concerts, theme parks/attractions and sporting events
* Food – National and local restaurants
* Electronics - TVs, computers
* Fashion - Apparel, shoes and accessories
* And more!
* The app also features Cashback Rewards, where you can earn 3% - 20% cash back on select purchases.
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