User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I’m confused as to why so many people would leave a negative review for an app that is still in testing and is literally unavailable to them.. I’m even more surprised that people don’t realize how common running tests like this is. Video games, other apps, even foods in restaurants are almost ALWAYS released to a smaller group or smaller region at first to work out bugs and get feedback. This is a very standard thing to do when releasing a new product. That being said, as someone who has had the privilege to be in a testing region for the app, I think it’s amazing! All of your coupons and rewards can be accessed in one place, and I’ve never had any issues with delays in getting credit for purchases. However, my favorite feature is definitely the notifications for large sales the day before. Flash sales are typically only announced the day of to your email, so they can be easy to miss. But with the app, you’ll get a notification the evening before! There’s even been times that I forgot to check my rewards before making a purchase and the cashiers always inform me when I have some! All in all, I think it’s an excellent app and an excellent rewards system. I get that it’s frustrating when you don’t have access to it yet, but you have to realize that it’s literally still in testing and that’s just how these things work!
People complaining about others complaining and my state doesn’t even have this program. Why isn’t this particular program not getting on that. It’s been, what? 2 years since this has been launched and these cities are still the only ones that can get and use rewards? Everyone wants in on the program not only three places. I would love collecting points from this store. As for others that are complaint about the way the rewards system works, it’s like any other rewards. I don’t think you necessarily have to spend hundreds at a time to get to a certain amount of points, you collect them every time you got to BBW or order from them. I’m not sure what more are you expecting out of them. I heard that some people can get a free candle no thanks to this program. So the next time you complain about any and everything, just think that not everyone has this problem in their state/city and missing out on a lot. I have my online account from this place and converted to the rewards program just in case if it makes it to my city which the looks of it, is gonna take a while.
For those people that are CRYING about not getting credit for their past purchases you guys need to calm down and relax! If you chose to buy their products, that's all on you and not them! This rewards program is only convenient for those who spend a lot of money on their products on a regular basis. Even then, with all that money that they're spending I'm sure a little $14 gift, that they receive every time they spend $100, doesn't really mean anything to them when they're spending that much to begin with! (It's just a little thank you from the company, THATS IT!) It's better late than never honestly. They could have easily made the app like any other regular app, without a rewards program, and maybe that way people wouldn't of been crying as much! And to be honest, it's not like you'll be receiving a Range Rover with all the credit that you'll be getting from buying my their products! LOL
I downloaded this app about a year ago and got a free full-sized lotion with a purchase. I haven’t had the chance to go back to a B&BW until this past week and was pleasantly surprised at how easy it still is to use the app. I was worried my purchase didn’t go through, but then the points showed up and I realize there is a little disclaimer that says it can take up to 72 hours for points to appear. I’m not much of a scented soap person, but there is family coming for the holidays and I know they’ll appreciate it. I will be going back all the time thanks to this app and the fact that I moved to the middle of nowhere where there happens to be an outlet mall with a B&BW (talk about jackpot! I got a ton of $2 pumpkin scented soaps). Anyways, I am so happy with my purchases and this app because I would have bought the other stuff without the app anyhow. The app just makes it more fun.
This app is seriously a joke. If you don’t live in certain places (4) you can’t get the perks. Slow roll out for testing that has been over 2 years? How fair is that? I purchase in bulk every time I order for here or go to the store. GUESS WHAT? I won’t drop another dime on your products until you make it fair for everyone. You don’t even have a normal app for shopping. You’re upsetting your customers with this VIP members only nonsense. What this app has showed me, is your IT department is filled with idiots. The qualifications for the job must’ve been breathing. They shouldn’t test ran for a month or two max. Instead you all have dragged your feet and catered to a select few. How pathetic!!! Sad on your part really. Why keep advertising this mess on Facebook every day, all day. I’ve seen the perks in the sponsored ads you all buy into. It does no good if you all are not catering to all of your customers. I hope. That it hurts your profits to be honest. People can make or break a business. Your business motto here is unfair, disappointing, biased and to be honest a terrible way to do business. Get it together B&BW 😢
Developed by the Bath & Body Works Brand Management, Inc..
My Bath & Body Works has 53 180 user reviews.
My Bath & Body Works has an average rating of 4.8.
The latest version of My Bath & Body Works (2.3.0) was released on Oct 28, 2019.
You can download My Bath & Body Works here:.
We’re currently testing in select areas. Sign up for Bath & Body Works emails to know as soon as we roll
out to new locations.
Earn FREE PRODUCT for doing what you love—and get the best of Bath & Body Works at your fingertips!
Download and join to unlock these perks:
• Earn points toward your choice of FREE full-size products (up to $16.50)*
• See all available offers in your Wallet
• Check your points anytime, anywhere
• Be alerted about big deals FIRST
• Access exclusive previews and app-only content
Oh, and snag this Welcome Offer: $10 off your $30 purchase (just allow up to 72 hours for the offer to show up in your Wallet)!*
Download and join today!
Visit our website to see participating locations! BathAndBodyWorks.com/rewards-stores
*See app for full terms and conditions.
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