MLB

Lost patience watching on the Apple TV 4K. Can’t start an in progress game from the beginning. Scores will not stay off after I have changed it in settings. The remote won’t pause or play now. I have uninstalled, reinstalled, restarted, until I’m blue. 3rd Gen Apple TV doesn’t crash to the Apple menu but the issue with the remote and not starting from the beginning is the same. I will change my rating once this gets fixed. Ugh!! Update 7/15: Apple TV 4K - App no longer crashes after an intermittent period of time. Show scores has been fixed and will stay off once changed in settings. An in progress game will now start from the beginning if selected. These are all good signs that things are getting back to where they should be. Next fix that needs to be addressed is making play/pause function. Moving my rating up a few stars for addressing some of the above issues. Update 8/28: Apple TV 4K is back! Issues have been fixed regarding play/pause (now works). They even addressed voice commands. I can ffwd and rewind by voice. Thanks MLB for these fixes.

Until the 2019 season, I thought this was the best sports app available. This season has seen significant deterioration. The app has become nothing more than a glorified promotional platform for whatever MLB is promoting at the moment. Pay $20 for the ad-free version and you’ll still get ads promoting MLB events and the like. The game recaps have gone from in depth news stories recapping the game, highlighting stories or key outcomes for both teams, to the 2019 approach of offering fluff stories about only one of the two teams, and often only about one play or one player. Also, I would like to see the option to view game scoring summaries without embedded videos- using an on / off switch to toggle videos being included or not. To be fair, this app is still one of the better sports apps - and certainly superior to the NFL and MLS apps in particular, but the app is certainly less excellent than in the past.

ask user to change the rating

UPDATE: I owe MLB half an apology. I hadn’t updated my iOS; I did, and video highlights are fixed. So that one was my fault. However, my next notification about a condensed game will be my first this season. (And I did everything: logged out, uninstalled, restarted iPad, reinstalled app, logged in and redid settings again. I’m now done trying to make this app work the way it’s supposed to.) So we’re up from 2 stars to 3. It’s nice; it just doesn’t do what it should. When this app works, it’s fantastic. But all year I keep seeing “No highlights currently available.” Uninstalling and reinstalling fixes that problem, but I’m not about to reinstall an app (and log in, and set my preferences) every day. The treatment of condensed games was a mess for several weeks. Now they’re finally showing up in the right place, but I STILL haven’t gotten a single notification all season that a condensed game was ready to watch. The videos, especially condensed games, are my favorite part of the app. So I’m sure you can understand why I’m miffed. Simply put, a well-conceived app is performing very poorly.

response required

For this app it used to really good but all it is the idea of paying $125 for ads. When I first started to purchase this app years ago there were few ads but now there are way to many. The ads are also very repetitive most of the time for one restaurant the whole game or one politician at every ad brake. I run an blocker also on all my devices which prevents me from seeing a ton of ads with other apps or services but it seems to not work with app. Bring back the out of date highlights during ad brakes. Another thing is they are through sponsorships making so that the app is useless because there is the free game of the day and a free game of the week on other services along with days were every game is free. In conclusion, not only do you have to put up with the broadcasters ads and the ads around the ballpark, but now there are ads in game brakes also which are becoming to much. I got the app because I was sick of the ads on my TV because at the time there were to few but now there are way to many, the games are uninteresting, and baseball is becoming the sport of the old and not the young because it has lost its appeal.

response required

UPDATE: I’m taking another star away because it’s worse than greed. It’s apathy evidently. They acknowledged this is actually an issue but aren’t able to resolve and I guess I’m just left with a poor user experience?? Not even a “we’re aware and working toward resolving” or giving any indication they intend to address an issue they admit I am having. Here’s the rundown - I contacted support through the app and was advised as an MLB TV subscriber I shouldn’t be seeing ads all over the place like I am. I was advised to logout and back into the app. No change. I was next advised to uninstall/reinstall the app. No change. It seems that’s where they plan on leaving it. Last email said if my issue persists to contact Apple support... Original Review: MLB must be struggling because this out of market fan can’t watch a single highlight without a preroll ad anymore. Having paid over $90 to follow my team and still get these and now in app banner ads near the bottom menus??? Really frustrating and annoying. At least watching games is flawless but outside of that the user experience just reminds that you’re nothing but a set of eyes to blast ads at, even as a paying subscriber...