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CSR Racing 2
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Megabus USA

(182)
Price
Free
Category
Travel & Utilities
Last Update
Feb 09, 2018
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Store Performance Index

64%

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Ratings & Reviews performance for Megabus USA

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

182

Avg rating,
total

⭐1.3

Description

515 chars

Megabus USA is the only official app for tracking of your next Megabus trip. Enter the details of your trip to find your Megabus departure time. Stop directions are provided for each City serviced to ensure you're at the correct location awaiting your Megabus. The app can save multiple trips scheduled for today or weeks in advance. Megabus USA is all you'll need to ensure smooth travel on your next Megabus trip. This app presently supports Megabus Midwest, East South Atlantic, Northeast, Texas, and California.

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Elderado137484
Apr 07, 2019

I have ridden Megabus over 30 times. Recently, my trips from Indiana to Chicago have been significantly delayed (multiple hours) causing me to become increasingly frustrated with the Megabus platform. Not only have my buses been delayed / late, Megabus hasn’t notified me ahead of time so I can make proper accommodations for the long, painful wait ahead (some of these delays have taken place in the dead of winter). Due to Megabus’s inability to proactively communicate with its customers, I’m forced to wait at the bus stop and work with their utterly miserable customer service to figure out when my bus is expected to arrive. Not only does the Megabus customer service team have a tenuous grasp on the English language, they are completely unhelpful and will hang up on you / lie to end a conversation. During one of my customer service calls, a rep recommended I download the Megabus app to check the status of my bus. A recommendation as useful as the app. This app has zero functionality and seems as if it was designed in 1990. Do yourself a favor and ride Greyhound. I will never ride Megabus again.

Drizzy1024
Apr 24, 2019

The only reason I ride with Megabus is because the tickets are so cheap but I guess that’s why the app is just as crappy, I have to hope that the bus is running on time which is extremely rare customer service is complete garbage and when you call them to find out where the bus and why its running late how they tell you is to just continue to wait but they don’t give you an ETA. The drivers are always rude in their buses always break down, also not to mention they have the most inconvenient bus times they used to have one that left in the morning several in the afternoon and a couple at night now they only have one that leaves mid afternoon and after 10 o’clock in the evening seriously?!?! I have a better chance hitchhiking than using this service go to greyhound don’t support this company!!!

RJM55
Jan 11, 2017

I never submit ratings for apps but, in good conscience, I just couldn't let this one pass. Really guys, this app doesn't allow purchases and is clunky when trying to track details of trips purchased. It sends you to the Megabus website when you select purchase, which I could accept if it tracked and recorded details of the trip(s) you purchased, but it doesn't even do that. I enjoy taking megabus so I won't let this lousy app deter me but this app is so terrible that it does a disservice to the company and is probably costing them revenue. FIX IT OR DISCONTINUE IT. Jeez.

Hanyusa2010
Feb 09, 2018

Is useless app, either to delete this app or make it useful app that allows people to book there tickets through the app. How come a big transit company like Megabus and they can not develop an app to serve the basic requirements of a customer wants to book a ticket or check the status of a trip. There a lot need to be done on this app actually it needs to be redeveloped from scratch and make it a real app. I think all not only most of the people check this app have the same thoughts as mine. Fix it ASAP

Organize me
Jun 18, 2019

Does a good job if you’re buying a ticket. But afterwards, when I clicked the trips tab, it tells me I don’t have any saved trips. The little bus driver icon in the upper left corner does nothing to take you a menu. The buy tickets tab at bottom at least takes you to Megabus web site where you can at least log on and see your ticket if you know your reservation number.. Why bother with an app if it’s easier to go to the website. Scary when you’re on the move.

CSR Racing 2

About Megabus USA

Developed by Saucon Technologies.

Megabus USA is ranking in   Travel & Utilities

Last update was at Feb 09, 2018and the current version is 2.1.3.

To see all other keys and revenue click here 477755570

Megabus USA have a 182a user reviews.

Megabus USA was released in the App Store. It is developed by Saucon Technologies, who have also released the following apps.

Megabus USA has 182 user reviews.​

Megabus USA has an average rating of 1.3. ​The latest version of Megabus USA 2.1.3​ ​​was ​released on Feb 09, 2018​.

You can download Megabus USA ​here

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