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Mastercard Airport Experiences

(3 611)
Travel & Lifestyle
Last Update
Dec 04, 2019
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Ratings & Reviews performance for Mastercard Airport Experiences

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

3 611

Avg rating,



1827 chars

IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide you with information related to accessing the program. Please contact your issuer for questions regarding eligibility. <br><br>To verify your eligibility, after registration you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This is solely a “pending” transaction and your card will NOT be charged. After your eligibility is verified, the pending amount will be removed (usually within 10 business days).<br><br><br>This easy-to-use mobile app experience, developed by LoungeKey, is designed to enrich the time that Mastercard cardholders spend at the airport. The app enables cardholders to explore more than 1000 airport lounges from around the world as well as hundreds of curated airport offers.<br><br>AIRPORT LOUNGES<br>Escape the airport crowds and retreat to an oasis in more than 400 airports worldwide. <br>- Search for a lounge by simply typing a Country, City, or Airport<br>- Leverage the “Find a Nearest Airport” functionality which automatically locates the nearest airport<br>- See detailed lounge information such as location, amenities, and hours of operation<br><br>AIRPORT OFFERS<br>Take advantage of a curated listing of airport offers that span across dining, spa, and retail. <br>- Find offers available to you based on the terminal where you are located <br>- See detailed offer information (i.e., location of the merchant, hours of operation, and terms and conditions)<br>- Generate a QR offer code for redemption of the offer<br><br>ACCOUNT MANAGEMENT<br>Easily manage your account information, view lounge visit history, and access active and historical offers.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Sep 07, 2018

Very misleading. I started this as an offer from HSBC for 2 visits with a guest each time. Well, they took both visits when I was only there once with my wife, then charged me for my children but didn’t say anything until I saw the bill on my credit card. This was deliberately misleading by HSBC and Lounge Key. Very unprofessional. Even when I called Lounge Key to see if this could be resolved, I’ll I got was “sorry but there’s nothing we can do”. I won’t ever use this service again. They’re not trustworthy.

Sep 09, 2018

Every single time I try to enter the Avianca Lounge at the Miami Airport, I am rejected. Either under the excuse they are crowded (which by my check is not true) or that the accept after some time (which seems to be whimsical). So, including this Lounge as one you should have access by being a Black Master Card holder is a scam and not true at all. Nevertheless, to say the assistants are quite rude.

May 12, 2019

Been to seven major airports and only Miami hasany lounge access. Nashville, Washington DC, Denver, nothing. Just a few useless coupons for juice and massages. Utterly useless. The three times I tried to use it in Miami they said they were full. Major disappointment.

Jan 21, 2019

Today update (Jan 21) made the app almost unusable, most of the lounges don’t appear listed in the app, nearest airport feature doesn’t work.

Jul 16, 2019

Newest version yet app keep saying update required and doesn’t allow for actual use

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About Mastercard Airport Experiences

Developed by Lounge Key Ltd.

Mastercard Airport Experiences is ranking in   Travel & Lifestyle

Last update was at Dec 04, 2019and the current version is 1.16.

To see all other keys and revenue click here 1218321651

Mastercard Airport Experiences have a 3 611a user reviews.

Mastercard Airport Experiences was released in the App Store. It is developed by Lounge Key Ltd, who have also released the following apps.

Mastercard Airport Experiences has 3 611 user reviews.​

Mastercard Airport Experiences has an average rating of 4.7. ​The latest version of Mastercard Airport Experiences 1.16​ ​​was ​released on Dec 04, 2019​.

You can download Mastercard Airport Experiences ​here

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