Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Its the worst service i have ever experienced, no customer support been almost 2 months applied for an account, got welcome kit after almost 10 days and card not active yet mailed multiple times always get a new reference number but no call...just want to cancel the account and never recommending anyone...numerous email and phone calls to the customer service very disappointed.
I thought it's very very convenient if I will get online banking with mashreq neo. but it's not! It will take very very long time,Before you will receive the atm you need to wait 3days for the fetcher then after fetcher you need to wait another more 3days to receive welcome kit then when you receive the welcome kit you need to wait 10days to activate the account. Where is brilliant there? The customer need 1month to wait for this things? I don't understand why it's too much time to wait. It's online it should be fast more convenient. How I will refer to all my friend your service is very bad really this is my first time and I thought I will be happy and satisfied customer but I'm am not. Neo team it's online it should be more faster right? Please wake up. Do your job.
Can’t believe this app has a 4.0 rating. Firstly i didn’t get my cash back of 100 dirhams, I haven’t contacted their customer support yet but I shouldn’t need to when they have based their entire campaign around that offer. Secondly i get emails every time i spend on my card, when i never signed up to get any emails so why is that happening and most of all how do i stop it??? Why can’t i get an SMS like every other bank in the world. Lastly i was expecting something like LIV where i can tack my expenses but that doesn’t seem to work either. The worst thing is there no section on the app for any technical support sooo i guess i’m one really unhappy customer
Applied to mashreq Neo account took 7 days for the bank to deliver welcome kit with my card took all my info and ID and many questions. Told me to wait 5 days till account is active. It’s been 4 weeks, I called 3 times , emailed 2 times and all I got from this experience is the bank sending me advertisements in my email and mobile .
App doesn't work on iPhone x, unable to upload documents. And website process is wrost I have seen so far, so confusing and complicated. Please test the user journey with some real user before launch. After 3-4 tries completely given up. Though the product sounds good.
Developed by Mashreq Bank PSC.
Mashreq Neo - Bank easy is ranking in
Last update was at Jun 11, 2021and the current version is 3.1.8.
To see all other keys and revenue click here 1247451758
Mashreq Neo - Bank easy have a 0a user reviews.
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