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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
How do I get any support for problems? My app is not downloading any content. I have a good wifi connection, so the communications link is not the problem. The store does not show any covers, but it does show the issue dates and download buttons. Downloads do not work. I have deleted and reinstalled the app several times with no luck, however it registers my subscription just fine. I have used the app for 3 months with little problem, but this problem showed up this week when attempting to access the new issue.
On both iPhone and iPad this app worked very well - and as clear as the print version. Easy to locate articles, intuitive scrolling, excellent graphics. Then they upgraded the app in July. Maybe it still works for those with subscriptions directly with Macleans, but for my iPhone and iPad and an iTunes subscription, I can get zero access. If I restore purchases, I only get 2017 purchases, none of 2018. I have paid for 2018 and read through June, my iTunes account lists my subscription as active, but no matter how many times I delete and reload the app, no success. Contacting Macleans customer support - does get a response, but basically to just hold tight, it will get fixed ... If it gets fixed, I will update review. I miss my Canada updates!
I'm a regular Maclean's Magazine Reader. When I bought my New iPad (3rd generation), I decided to activate my subscription. The activation went quickly, and I could download the latest issue. There were no problems downloading the issues, and when a new one was available it was downloaded automatically (no problems again). The magazine was formatted as it is in print. Everything was fine until I started reading... THERE IS NO SUPPORT FOR THE NEW iPad's RETINA DISPLAY. The text looked awful. It wasn't that visible unless you hold the iPad TEN INCHES from your eyes. Maclean's Magazine Crew: Please add support for the Retina Display on the New iPad... And then I'll rate it 5 stars!
Switched to a digital subscription thinking this would do the job. Many nice elements however the app is ruined by the overly intrusive ads that seem impossible to exit out of. Latest example was an iPhone 6 ad which was designed to show off the photography of the device. Swiping left and right brought more ad photo examples. The "tap at top for menu" function is disabled. I get that for a second or two but when you are scrambling around for a solid minute trying to get out of the freaking ad it gets more than frustrating. Exited out of the app. Hard closed it, opened it up again to find I am still in the ad. No thanks.
Every time the app is updated I lose all of my account data. This has unfortunately happened every time. The app, when you can actually get at the information is nicely presented but getting such access is both a pain and a chore. Customer service is unresponsive to digital problems. This app is not yet ready for prime time. When they get the login and update stability issue fixed i will revisit the review and maybe change my rating. Until then I hold little hope for a resolution to he access issues.
Developed by Rogers Publishing Limited.
Maclean’s Magazine is ranking in News & Magazines & Newspapers
Last update was at Sep 25, 2019and the current version is 7.2.
To see all other keys and revenue click here 408090132
Maclean’s Magazine have a 44a user reviews.
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