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CSR Racing 2
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Lyft

(14 056 651)
Price
Free
Category
Travel & Navigation
Last Update
Mar 28, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Lyft

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

14 056 651

Avg rating,
total

⭐4.9

Description

818 chars

Get where you’re going with Lyft. Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there. EASY TO USE Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple CHOOSE YOUR WHEELS Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals. AFFORDABLE RIDES Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too. * Lyft ride types may vary by region. Check the app to see what is available in your city. — Prices vary based on market condition. By downloading the app, you agree to allow Lyft to collect your device's language settings.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

D o n n a
Jun 03, 2019

Your app is not user-friendly. This is the first time I have it used Lyft. Trying to navigate to scheduling a ride ahead of time was cumbersome. I had to Google how to do it since it wasn’t apparent. Also, after I finally was able to get that done, there was nowhere that I could find to confirm that it went through. I went to your help section and emailed you regarding this and ask for a response to confirm. First of all in your drop-down menus which I had to pick a selection from each, there was one section that did not cover what I was writing you about. Number two I never have gotten a response from that email. I would suggest that you have a chat section so questions can be answered right away. My driver was great, but your app leaves a lot to be desired. I would like to see an apparent place that you can easily schedule ahead of time. When I googled, it told me to look for a little clock. There was no little clock on my app. I had to Google even further to eventually find out how to navigate to selecting a future time. I am hoping that you deal with these issues to make it easier to schedule with you. Uber has it all over you as far as ease-of-use on the app. I don’t want to be insulting, but I would like to use Lyft more. Please improve your app.

serenityblue
Jun 30, 2019

When I got a Lyft and the driver’s car smelled absolutely disgusting, like vomit, I reached out to customer service to ask for a refund. It’s been almost a week and no one has gotten back to me. It’s also ridiculous that there is no public number or email to reach out to. You can only get help through the app and then you have to answer questions about your problem so you can be directed to an FAQ kind of answer. You’d have to click a vague option to get directed to a page where you can write to customer service. But then you’ll probably never hear back. Today was the final straw. The map will show a few cars in my neighborhood and then when I request the ride, suddenly there’s only one car available and it’s all the way in a different borough. It says it’s 6 or 7 minutes away and then it keeps switching to “a different driver” who is also in a different borough every 2 minutes and then it’s another “7 minutes away.” It’s ridiculous that it would repeatedly connect me with drivers who are in different boroughs who aren’t actually willing to pick me up. This happens four times in a row and it needs to be fixed because I was going to be early for work and by the time I gave up on getting a Lyft and went with Uber instead, there was no way I could even get to work on time. With Uber, it said my ride was 4 minutes away and it actually came in 4 minutes instead of resetting over and over again with different drivers.

My5t1c_tac0
Aug 29, 2019

I take a Lyft almost every day and all over the country. Lyft is far and away a more responsible choice than Uber. They treat the drivers better, take their safety concerns seriously, and reward them for providing a good customer experience. Women drivers I’ve talked to overwhelmingly prefer it. That said, the algorithms used to find ‘nearby’ drivers are abysmal. I live in Montlake, a dense part of Seattle’s core. We have some of the worst traffic in the state, and bridges limit route options. Lyft prediction for how long it will take for a driver to arrive are off by 5-10X. The algorithm picks cars I can see are never going to be able to get to me on the map, and often waits 10 or more minutes before ‘switching’ to a driver that is closer, and still 10 mins away. That’s right, it is common to wait 20 minutes for a pickup when I can see 5+ drivers within 2 miles of my location on the map, because Lyft picked the wrong one to start. In my neighborhood picking a driver 2 mi away one direction is a 5 minute wait, while the same distance a different direction can be 45 mins. Please, please, please incorporate real time traffic data into your algorithm. At this point that is decade old technology included in almost every directions app.

sunte34
Dec 09, 2019

Please no one should fall for this scam this is not a deal lyft advertises that the lyft pass offer deals and 15% on unlimited rides. My fare price for 20mi is at max 28 dollars with heavy traffic and bad weather conditions. Now since I signed up for the lyft pass I received a 15% discount on only two of my rides. After those two trips the base price of my regular ride I use to commute to and from work only spiked up to 34 to 44 Dollars. I called and explained to lyft on how can my base price rise so high if all of my ride history for months never were that price ,now that I’m a lyft pink pass member. There explanation was that at that time the rate for drivers and rides were higher so I gave it a chance to see if they’re telling the truth or robbing customers money. I come to find out lyft did lie to me I’ve been checking every hr for two days now and my base price still is over 34$ there’s absolutely no way that the demands are high that it’s being calculated correctly. I canceled my ride pass and my base price is now back at 28$ at max fare. This is a complete scam and false advertisement. If you sign up for the lyft pass you will not be saving money that’s for sure all they’re going to do is raise the base price you were paying so you’ll still be paying the same price as before except your giving them a extra twenty dollars a month to do it. I hope that a law firm adds how much money is being stolen from customers and sues lyft for what they’re doing.

—Soul_Thrasher—
Oct 23, 2019

Lyft will literally destroy your whole paycheck. They will trip you in a death trap. When you first download the app, you’ll notice that the price is really cheap, but as you keep using it, they’re keep adding to it, and the next thing you know you’re paying twice the amount you used to pay to go to the same destination. And I’m speaking from experience. I was using lyft 2 years ago, that same thing happened to me and I stopped using it, then I created a totally different account, and they did the same thing in the same fashion. They’re keep using the excuse of “it depends on the time”, but trust me it’s totally BS. When i first created my account, I used to go to my girlfriend’s house at 2 in the morning and it used to be around 6$ and never gets to 7$. Now I’m going to the same place and it’s around 12-15$ (which is ridiculous). And it doesn’t matter what time you get the ride, it’s still expensive as hell. And their driver is never on time, it might say your ride is in 4 minutes and it will literally takes 10 minutes to get to your location. Uber is consistent with their pricing and never try to be greedy and overcharge you. And their driver is always on time. The only reason I let lyft take 75% of my paycheck is because my Uber account wasn’t working for some reason, but after 2 years it’s working again. So I’m deleting this app and would rather get a bad loan and by myself a car instead of ever using this again.

CSR Racing 2

About Lyft

Developed by Lyft, Inc..

Lyft is ranking in   Travel & Navigation

Last update was at Mar 28, 2024and the current version is 15.51.31.

To see all other keys and revenue click here 529379082

Lyft have a 14 056 651a user reviews.

Lyft was released in the App Store. It is developed by Lyft, Inc., who have also released the following apps.

Lyft has 14 056 651 user reviews.​

Lyft has an average rating of 4.9. ​The latest version of Lyft 15.51.31​ ​​was ​released on Mar 28, 2024​.

You can download Lyft ​here

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