Lux Products
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1001612622 info
Category
Lifestyle
Current version
1.14
Price
Free
Size
16 MB
Last Update
Sep 03, 2019
Platform
iOS

User  Reviews

Reviews 220 Avg. Rating 2.3
scream  Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

sxr71
Feb 28, 2018

It retrieves settings as soon as you open it. I have it on high performance mode. I bought a 12 pack of lithiums for it. Why can’t it stay connected for another minute to apply my temperature change? Like someone else said it is easier to get up and change it yourself. So you can’t do simple things like inform me that the system is currently cooling or heating? What does “auto” mean? I have to look in my schedule to remember what it is set to? You can’t tell me what the current set point is? What is the meaning of “last connected”? When I change the temperature I want it to connect NOW. Not when you feel like it or when your garbage servers finally decide to. Stupid joke. I am home and I want cooling now. Not 10 minutes from now. You can’t let me tell the app to manually connect now? What’s the point of it saying it contacted my thermostat 3 minutes ago? I just changed the temperature - contact it now. This much is obvious. I have it on high performance. Which I take it to mean it better connect when I set a temperature. Maybe you have slow servers? Is this stupid internet connection necessary? What happens when you go out of business? All your thermostat should become paperweights? Can’t you design this to work without your servers? Let it connect directly to the thermostat. Involving your stupid slow, useless servers is pointless. It’s just a risk. Maybe when i’m outside my home invoke your server, if not just connect directly.

MortAmoore
Mar 30, 2019

So far it seems to be all good. The thermostats, I ordered two, from mass save, were ten bucks a piece, so why not give it a shot. These were my first WiFi thermos. The set up was incredibly easy and fast. Now onto this App. I like the Lux app because it is really easy to navigate and I love the stats that are really useful when fine tuning your temperature sweet spots. I would like to see improvement in stats where I can look at month vs the same month last year and the potential dollars saved based on your providers rate. For those that are complaining about short batteries life, there are three settings with in the app for adjusting the responsiveness of communication between the app and the thermostat. It will increase or decrease the frequency in which the device communicate via the network. These modes will determine how long your batteries lasts. Play around with it and let us know. Mine are too new to know just yet.

jameses2
May 15, 2018

Our Electric Cooperative in central Oregon installed our Lux thermostat 6 months ago as part of a promotion to reduce our utility costs & control our electric heat in our vacation home. We downloaded the Lux app. It connected to our WiFi system right away. It connected to our app immediately. We named the thermostat to ID it’s location. We set the “away” settings. We set the schedule for night use & AM temperature increase. It works just as advertised. While at home I can change the settings right from my chair (or bed) with my phone. It connects directly with the thermostat via the WiFi connection. I do not understand other people’s complaints about Lux servers being slow. If your app and thermostat is connected to your WiFi system it is direct. Your delay problem is with your own WiFi Connectivity. When we travel “away “ the program sets the thermostat as we planned. We travel a lot so we check the settings twice a day via WiFi. Perfect! It is always ok. In the cold of winter we raised the “away” settings to keep the inside from freezing. We really like that our Lux app also tells us the outside temperature at the house - probably weather service reading. We are planning to purchase another Lux thermostat for our main home. Both will be controlled with one app.

Keeshw29
Dec 11, 2017

I purchased this thermostat back in 2016 and a year later it’s not connecting to WiFi which means the batteries are draining like crazy. How crazy you asked? I purchased an eight pack of batteries Saturday and I’ve used all of them already. Today is Monday by the way. Since the batteries are draining I’m waking up to a cold 60 degrees house when it’s 20 degrees outside. Oh what a joy. I called customer service since the thermostat say to call them and they said they’ll send out an outlet so it can work without batteries and once you receive it call back in and we can see what we can do about the WiFi. Who wants a WiFi thermostat that’s not connecting to the WiFi? They called back and told me I need to take the thermostat off the wall to give them come codes on a sticker before they can send the outlet. Sure, I’ll be taking it off the wall to throw it in the trash. What a waste of money. Buyers beware.

User237374
May 25, 2018

It works fine with my Lux Kono, have it for a week and like it. Setup of new thermostat wasn’t super easy, got errors on step 3 and had to reset multiple times but didn’t lose connection after that. Bugs: IAQ is called “Clean cycle” in the app. Why - know knows. Also, it doesn’t show IAQ status correctly. When it is IAQ on thermostat, I have “auto” in the app. It loses Clean cycle every time schedule resumes, which makes no sense. Suggested improvements: show day temperature for the stats, not hard to add since the data feed already. Fix IAQ in the App. Also need humidity sensor to make it a really complete device. I’ve tried to turn the air handler off to see if the thermostat comes back online on its own and it did.

About Lux Products

Developed by the Lux Products Corporation

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Lux Products has 220 user reviews.

Lux Products has an average rating of 2.3.

The latest version of Lux Products (1.14) ​was ​released on Sep 03, 2019.

You can download Lux Products ​here: 1001612622 .

Description
363 chars

The Lux app allows you to control your thermostats from

anywhere via your iPhone or iPad. You’ll never have to go to your thermostat to set your schedule or change the temperature again. Do it all from the palm of your hand, whether you’re on your couch or on the go. Make use of the Radius geo-fencing feature to get maximum savings whenever you leave the house.