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LG ThinQ

(22 116)
Last Update
Jan 20, 2022
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Ratings & Reviews performance for LG ThinQ

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

22 116

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2568 chars

Discover how a connected life with ThinQ makes your life easier. Connect your washer, air conditioner, TV, and other appliances to the ThinQ app. Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ■ Get immediate notifications The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself. ■ Control your home from anywhere You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home. ■ TV remote control in my smartphone Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app. ※ The availability of products and services may vary depending on the models you own or the region/country you reside in. ■ ThinQ will automatically access the current state of your products Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them. The following access permissions are necessary for the ThinQ app. • Outgoing Calls/Call Settings - To contact the LG Service Center • Contacts - To verify user information when signing in to the app • Location - To obtain the device connecting Wi-Fi info when adding devices - To set and save the home location in Manage Home - To search for the weather information of the current location • Camera - To take a profile picture - To scan QR codes and share homes or accounts - To take photos and attach them to the 1:1 Support section - To take a picture of the purchase receipt and save it when registering additional information about the product - To recognize barcodes when using "Scan to Cook" • Photos, Media & Files - To use the storage capacity of your smartphone when downloading product information - To take photos and attach them to the 1:1 Support section - To take a picture of the purchase receipt and save it when registering additional information about the product • Microphone - To check product status via Smart Diagnosis • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To use the Scan Nearby feature • HomeKit - To add IoT-based products • Tracking - To provide personalized information

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Dec 23, 2019

The only reason I gave it a 4 was because it had a lot of glitches to set it up, but now that we figured it out it’s awesome! My mom and I are on separate schedules, but in the past we would regularly bring our laundry in only to find it used. Then wait, wonder if it was done, go in, see it wasn’t, then go back. Then see it was free, but the other person wasn’t completely finished, etc., etc. Which I mean, that wasn’t awful. I have a lot of friends in other countries that do their whole family’s laundry every day by hand. Now with us being on the same account though, it has been soooo much smoother. As of right now, I checked to see if her laundry was still going and I seen that both things have been off for about an hour. So now I know they’re free. Much, much simpler! And I’ll get my notification in town that she is using the washer and I know that she should be done with it by the time I get home. Awesome invention. Thanks so much and now I’m going to go wash a comforter. ☺️

Legion Burn
Dec 09, 2018

This all has some serious issues design wise. Very odd stuff like I have the ability to start a wash from the app, but not being able to start the drying cycle killing the convenience a smart app provides by making pretty useless since I have to get back home to finish the wash/dry cycle. The app is in Spanish for some reason and no option to change language (set up was in English though). There are many options in the app that reflect the actual buttons and function I can use on my washer/dryer combo, but about 90% of them are greyed out in the app without explaining why (it only lets me start a regular washing cycle which is just one of about 15 washing modes the machine has). Another dumb thing is that I need to physically push a button on the machine called remote mode to be able to use the app to set up a load and even dumber is the fact that while this remote mode is enabled I can’t monitor the was/dry cycle, it’s set up in a way where you can either control the machine with the app or monitor the wash/dry cycle with the app, but never both unless I walk to the machine and switch modes. The only nice thing is that I get a push notification when the laundry load is done. Please get your act together LG.

Jul 06, 2019

I had one small issue with setup on our new Fridge; when our downloaded the app and followed the instructions, everything was going great at first. I was able to connect to the Fridge’s WiFi link, and when it asked for it’s password, I entered to one the app told me to enter, and the Fridge kept rejecting it, saying it was the incorrect password for my Fridge. I tried numerous times with this password after resetting my phone, the app, and my network, and each time, I kept getting the same error, so I contacted these the manufacturer and was told the password for my Fridge was totally different than the one the app was saying, so I started the setup again, with the new password this time, and it was accepted first try. I was then asked to connect the Fridge to my Home Network, which was no issue, and then the Fridge went through all of it’s updates and other connections, and I was good-to-go.

Gaz in VT
Aug 19, 2019

I’m giving this a 2 because it really should be better coming from LG. First off, when you switch modes, the temp resets, usually down to 60. So if you have the temp set at 70for cool and then you want to change it to energy saver mode, you have to reset the temp. The other big mistake is the scheduling. It only turns on and off the unit based on the last mode. So you can’t really schedule it. Since I have one of the AC units in my home office, I would really like to be able to set it to dry during the weekends and then schedule it to energy saver at a specific temp for the morning and then to cool at a different temp during heat mid day and then back to energy saver at one temp from say 5pm till 9pm and then back to dry overnight. NOPE! Also, it would be great if this app could control the lighting on the unit. We have one of the new dual inverter window AC units in our bedroom and we have to cover the temp readout because it lights up the room. Since there isn’t a way to control it on the unit, it’s not really an app problem... but it should be configurable! I also don’t like the fact that it requires internet access. If the controller and the unit are on WiFi, the app should be able to make connection without requiring internet. When you purchase a new router you can discover it from any computer. And it’s NOT HomeKit compatible! Come on LG, improve your technology!

Jul 27, 2019

This is a revised review. Some of the bugs have been fixed but this app still needs a lot of improvement for air conditioner control of the new dual inverter window units. Please pass this suggestion to the developers!! The dual inverter is amazing quiet technology but the app is limited. The schedule function does not make sense and does not work properly- only one schedule can be set. Then it only lets you set a time on and off but can not define temperature, mode or fan speed. This is useless. The timer function basically does the same thing. Why bother with a single schedule with no ability to define any other setting? Like any of the other competing apps for ACs, when creating a schedule you should be able to define the following for each schedule: 1) date and time 2) on or off(not both) 3) mode (cool, fan, dry, sleep - if sleep then how many hours) 4) fan speed (F1, F2, F3 or disabled if sleep is mode) 5) temperature set point. You should be able to create multiple schedules!! If you did this then people who are suffering from the sleep timer turning the unit off during their sleep could set a schedule to turn the unit back on in the sleep mode! I can’t understand why this unit does not allow you to turn the unit on a continuous sleep mode instead of it turning off after a max of 7 hours! Please help! Make this app do what it’s supposed to do!

CSR Racing 2

About LG ThinQ

Developed by LG Electronics, Inc..

LG ThinQ is ranking in   Lifestyle

Last update was at Jan 20, 2022and the current version is 4.0.15010.

To see all other keys and revenue click here 993504342

LG ThinQ have a 22 116a user reviews.

LG ThinQ was released in the App Store. It is developed by LG Electronics, Inc., who have also released the following apps.

LG ThinQ has 22 116 user reviews.​

LG ThinQ has an average rating of 4.0. ​The latest version of LG ThinQ 4.0.15010​ ​​was ​released on Jan 20, 2022​.

You can download LG ThinQ ​here

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