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Klook: Travel, Hotels, Leisure

(5 050)
Price
Free
Category
Travel & Lifestyle
Last Update
Mar 28, 2024
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Klook: Travel, Hotels, Leisure

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

5 050

Avg rating,
total

⭐4.8

Description

1917 chars

***Get money off your first booking with this promo code: BetterOnApp*** Download Klook to find deals for the best things to do for anytime, anywhere. A World of Possibilities There are nearly half a million travel activities across the world waiting for you on Klook. From sightseeing trips and hotel bookings to immersive cultural experiences, we're here to guide you to your world of joy. Trusted & Top-rated Activities Explore handpicked experiences and get local insights for hundreds of destinations. Museums in Singapore? Tour packages in South Korea? Or some family attractions nearby? When you're on Klook, you're seeing the best of every place in your hands. Experiences Made Easy We make e-booking fast with instant confirmation and skip-the-line tickets on selected attractions. Whether it’s chasing waves on a Phuket vacation package, tasting wine in Melbourne or finding out what’s fun for the weekend in your area, you're just a few taps away from booking whatever makes you happy. Unlock Gold on Klook Rewards for Exclusive Perks - Earn up to 3x more Klook credits - Get up to US$95 in promo codes - Skip the line for premium customer support - Early access to top deals - Special Gold-only prices You can elevate your Klook experience to Gold when you spend US$380 or make 5 purchases of at least US$30 per year. And a Whole Lot More - Budgeting when travelling? Use Klook-exclusive promo codes to save on the best deals - Redeem your tickets and e-vouchers or download them for easy offline access - Save your bucket-list holiday ideas to your wishlist and book later - Choose from trains, buses, cars and even ferries to get around - Get movie and event ticket discounts and bundles Find us and say hello! - Official website: www.klook.com - Facebook: @klookglobal - Twitter: @klooktravel - Instagram: @klooktravel Got ideas for us? Let us know at appfeedback@klook.com. Thanks bestie.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

John bond ck
Aug 24, 2018

I have used Klook for a few activities in Taiwan and everything was flawless and as advertised. You simply pay ahead on Klook (great for me to use credit card instead of cash in person) while receiving a discount on the services. Simple and easy. Also, they have great customer service. I had an issue during my travels that caused a delay in my trip and I missed a group tour. They refunded the tour promptly after I presented them with the documentation. I’m extremely pleased with Klook and will be using them to book activities in Hong Kong this weekend. The app is also very functional and easy to use. I’m happy to give 5 stars.

megsterrr_
Aug 04, 2018

I was not really satisfied with the tours. You know most tourists don’t speak Japanese so you should have an English speaking tour guide, at least. During our tour to Mt. Fuji, we were stucked in traffic going and coming back, and since the tour guide cannot speak English, everybody was sleeping in the bus. When we got to the location the tour guide did not even explain that it was the place for picture taking of Mt. Fuji, everybody thought we were just there to eat and we were expecting more, so some of us didn’t have the chance to take pictures. The audio guide was a little helpful but it does not really explain well where we were. The day tour was fine but we did not really go to all the places that were described in the itinerary. When I needed help and tried to call customer service, someone from a different time zone answered my call and was not really able to help at all. If you mean true customer service, you should have someone based locally to help and answer questions right away, and not someone who was on a different time zone telling me to wait because he was an hour behind from where he was. Lastly, I sent an email 2 days ago, and still no reply up to this day. Sorry Klook, but I will never use you again. I always travel and have always used travel agencies without any problems, you were recommended to me so I tried it, but I was really, really disappointed on how your team handled the tours.

hargar13
Apr 10, 2019

I travel often and try to use local apps. I came across this app on my recent travels to book a night time tour. We had a short layover on our way home and thought it would be nice to utilize the time wisely. The app showed the tour times, so I purchased the tickets. After waiting for over an hour, no tour ever showed up. I verified through the actual tour company’s website to see they offered the tour at a different time. We had missed it. I reached out to Klook asking for a refund and for them to change their tour times on the app. They told me they couldn’t issue a refund unless the tour company allowed it. After arguing back and forth with them, they eventually issued my refund. I left a one star review for the tour on the app. They asked if they could remove it. I told them they didn’t have my permission to do so. They did anyway. Their customer service is utterly atrocious. I have in writing and screen caps, so I have proof. They are a fraudulent company. If you choose to use them, beware!!! They show zero remorse for anything. Oh, and after sharing the correct tour times with them, they refuse to change the time.

Mandar87778
Dec 05, 2019

I love this app. I just saw the sign of 1,000 yen at entrance of Tokyo Tower and as I walked towards the entrance, I used the app to pay (fraction of cost), ordered and redeemed it without a fuss while literally waiting in line at tickets counter. I think while Klook gets a lot of flack when things go wrong, after having booked over 10 experiences (borderless experience, Tokyo experiences) I must say this is a fantastic app and I have had no issues. Well done folks for fantastic app and providing great value for me.

quicksilver3393
Jan 27, 2019

Be careful with klook. They make promises, then don’t follow through, which can cost people hundreds or leave them stranded. I had nothing but issues with their customer service as well. They would make promises then not call back as they stated they would or not email back. It’s been months and we are still out a couple hundred dollars, even though we jumped through all the hoops they insisted on. Just be careful because if they don’t follow through they won’t issue a refund. Also there is nothing worse than being stranded in a foreign country because klook didn’t follow through. It’s honestly a gamble with them on if they will do right by you or not.

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About Klook: Travel, Hotels, Leisure

Developed by Klook Travel Technology Limited.

Klook: Travel, Hotels, Leisure is ranking in   Travel & Lifestyle

Last update was at Mar 28, 2024and the current version is 6.64.0.

To see all other keys and revenue click here 961850126

Klook: Travel, Hotels, Leisure have a 5 050a user reviews.

Klook: Travel, Hotels, Leisure was released in the App Store. It is developed by Klook Travel Technology Limited, who have also released the following apps.

Klook: Travel, Hotels, Leisure has 5 050 user reviews.​

Klook: Travel, Hotels, Leisure has an average rating of 4.8. ​The latest version of Klook: Travel, Hotels, Leisure 6.64.0​ ​​was ​released on Mar 28, 2024​.

You can download Klook: Travel, Hotels, Leisure ​here

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