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Klook: Sightseeing & Day Trips

(1 076)
Price
Free
Category
Travel & Lifestyle
Last Update
Jan 16, 2020
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Klook: Sightseeing & Day Trips

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

1 076

Avg rating,
total

⭐4.8

Description

2623 chars

Get HKD$10 off select activities with MOBILE10 on your 1st purchase!Terms & conditions apply<br><br>Discover and book amazing things to do at exclusive prices!<br><br>Klook is a world leading activities platform where you can book tickets at the best prices and enjoy savings on day tours, trips and holidays. Klook provides you a seamless way to discover best travel activities, amazing tourist attractions and local experiences around the world!<br><br>Plan holidays you’ll love from fun sightseeing tours, family travel activities, transportation tickets to captivating shows! Browse and explore museums in Hong Kong, take guided tours of London, get Broadway tickets in New York or find local adventures under the sea in Bali - discoverexciting experiences in over 200 destinations globally. <br><br>Klook travel activities, guided tours and tourist attractions: TOP 5 FEATURES<br><br>• Save Big for experiences and local adventures Read through real users’ reviews, find the best prices and enjoy savings!<br>• Discover exclusive deals and amazing attractionsFrom sightseeing tours and shows to theme park tickets, find the best deals for your favourite activities!<br>• Make your bookings safely and securely With global payment method covered, booking tickets for local adventures and day trips have never been easier!<br>• Cutting-edge technology for your railway bookingSelect your favourite destination in Japan and Europe to book your rail tickets easily!<br>• Plan holidays and create wonderful new adventures you’ll cherishExplore museums and find tourist attractions for the best prices wherever you are!<br><br>Klook will guide you as you plan trips, browse reviews and make the best savings. Explore museums, theme parks and tourist attractions, discover new cities with sightseeing tours and travel activities. Take the fast path, travel with ease and turn your holiday into an unforgettable adventure. <br><br>Discover thousands of experiences, fun travel activities, day trips, guided tours and shows today! Scroll through reviews and let that guide you towards finding the right experiences.<br><br>Download Klook today and be the first to know about exclusive sightseeing tours, fun day trips and exciting shows at the best prices! Keep looking and travel more!<br><br>----<br><br>Find us online and say hello!<br><br>· Official Website: www.klook.com <br>· Facebook: @klookglobal <br>· Twitter: @klooktravel <br>· Instagram: @klooktravel<br><br>We are always improving and updating our app, and we’d love to know what you think! Leave a review in the App Store or get in touch at appfeedback@klook.com

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

John bond ck
Aug 24, 2018

I have used Klook for a few activities in Taiwan and everything was flawless and as advertised. You simply pay ahead on Klook (great for me to use credit card instead of cash in person) while receiving a discount on the services. Simple and easy. Also, they have great customer service. I had an issue during my travels that caused a delay in my trip and I missed a group tour. They refunded the tour promptly after I presented them with the documentation. I’m extremely pleased with Klook and will be using them to book activities in Hong Kong this weekend. The app is also very functional and easy to use. I’m happy to give 5 stars.

megsterrr_
Aug 04, 2018

I was not really satisfied with the tours. You know most tourists don’t speak Japanese so you should have an English speaking tour guide, at least. During our tour to Mt. Fuji, we were stucked in traffic going and coming back, and since the tour guide cannot speak English, everybody was sleeping in the bus. When we got to the location the tour guide did not even explain that it was the place for picture taking of Mt. Fuji, everybody thought we were just there to eat and we were expecting more, so some of us didn’t have the chance to take pictures. The audio guide was a little helpful but it does not really explain well where we were. The day tour was fine but we did not really go to all the places that were described in the itinerary. When I needed help and tried to call customer service, someone from a different time zone answered my call and was not really able to help at all. If you mean true customer service, you should have someone based locally to help and answer questions right away, and not someone who was on a different time zone telling me to wait because he was an hour behind from where he was. Lastly, I sent an email 2 days ago, and still no reply up to this day. Sorry Klook, but I will never use you again. I always travel and have always used travel agencies without any problems, you were recommended to me so I tried it, but I was really, really disappointed on how your team handled the tours.

hargar13
Apr 10, 2019

I travel often and try to use local apps. I came across this app on my recent travels to book a night time tour. We had a short layover on our way home and thought it would be nice to utilize the time wisely. The app showed the tour times, so I purchased the tickets. After waiting for over an hour, no tour ever showed up. I verified through the actual tour company’s website to see they offered the tour at a different time. We had missed it. I reached out to Klook asking for a refund and for them to change their tour times on the app. They told me they couldn’t issue a refund unless the tour company allowed it. After arguing back and forth with them, they eventually issued my refund. I left a one star review for the tour on the app. They asked if they could remove it. I told them they didn’t have my permission to do so. They did anyway. Their customer service is utterly atrocious. I have in writing and screen caps, so I have proof. They are a fraudulent company. If you choose to use them, beware!!! They show zero remorse for anything. Oh, and after sharing the correct tour times with them, they refuse to change the time.

Mandar87778
Dec 05, 2019

I love this app. I just saw the sign of 1,000 yen at entrance of Tokyo Tower and as I walked towards the entrance, I used the app to pay (fraction of cost), ordered and redeemed it without a fuss while literally waiting in line at tickets counter. I think while Klook gets a lot of flack when things go wrong, after having booked over 10 experiences (borderless experience, Tokyo experiences) I must say this is a fantastic app and I have had no issues. Well done folks for fantastic app and providing great value for me.

quicksilver3393
Jan 27, 2019

Be careful with klook. They make promises, then don’t follow through, which can cost people hundreds or leave them stranded. I had nothing but issues with their customer service as well. They would make promises then not call back as they stated they would or not email back. It’s been months and we are still out a couple hundred dollars, even though we jumped through all the hoops they insisted on. Just be careful because if they don’t follow through they won’t issue a refund. Also there is nothing worse than being stranded in a foreign country because klook didn’t follow through. It’s honestly a gamble with them on if they will do right by you or not.

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About Klook: Sightseeing & Day Trips

Developed by Klook Travel Technology Limited.

Klook: Sightseeing & Day Trips is ranking in   Travel & Lifestyle

Last update was at Jan 16, 2020and the current version is 5.27.2.

To see all other keys and revenue click here 961850126

Klook: Sightseeing & Day Trips have a 1 076a user reviews.

Klook: Sightseeing & Day Trips was released in the App Store. It is developed by Klook Travel Technology Limited, who have also released the following apps.

Klook: Sightseeing & Day Trips has 1 076 user reviews.​

Klook: Sightseeing & Day Trips has an average rating of 4.8. ​The latest version of Klook: Sightseeing & Day Trips 5.27.2​ ​​was ​released on Jan 16, 2020​.

You can download Klook: Sightseeing & Day Trips ​here

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