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Ordering is much improved, but the form still needs some work. While the instruction field is good to have, a list of all optional ingredients would be good in all sandwiches. The customization menu is more extensive on the cold sandwiches, but is still missing ingredients you can see in the store counter. For example I can’t change the cheese on my sandwich. The best practice would be to show everything on the sandwich page without an extra tap to go to a new submenu page. There is no Wallet Pass support for the Shore Card, a continued disappointment.
ETA: pushing out an update to the terrible update somehow reset the average ratings? Ok. You still didn’t fix the favorites (which the Dev response of “taking the time to make even better” is absolute crap as it worked fine before and there was no good reason to push an update without having favorites). Still 1 star and still won’t get my business. Get it together developers. The new version of the app doesn’t let you save a repeat order, doesn’t send you a copy of your order by text or email, doesn’t let you look back at your order, and forced me to sign in after the update (that one is only annoying). I agree with others: unless and until the app is fixed or just reverted back to the perfectly functional way it was I won’t be eating Jersey Mike’s. It’s such a hassle to have to stop what I’m doing to place an order when I used to be able to order in about 30 seconds.
Downloaded the app and received points. That was nice. Thank you, Jersey Mike’s. There is no longer an order number at the end of the mobile order process nor anywhere with my order history, that I can find anyway. At our local Jersey Mike’s they get the orders wrong more often than correct so having the order number and order specifics is helpful. Hope it’s back on in update.
I never give app reviews but I have to on this one... The sign up process is wicked fast, completed in less than 15 seconds. More Importantly, i was able to find, customize, and order my go-to sandwich in just another 30 seconds without being slowed down by a ton of up-selling that I’ll never buy. Wow. I can’t say the same for their competition who claims to be “freaky fast.”
What’s with apps removing the most useful features lately? This version is much improved but the best feature of the old version was the ability to save “favorite” orders to easily order again and again. Now I have to rebuild my family’s custom order every time. Makes me less likely to decide to order at all; we just opt for pizza instead. Bring it back and we’re back to ordering several times a week. Thanks!
Cut the line & order on the go! It’s easy with the Jersey Mike’s App to order & customize your favorite items, whether you like
it Mike's Way® or want to create your own combination.
The app allows you to earn Shore Points® on every purchase of a sub, even our kids’ meals and catering boxes. Want to know the best part about earning points? It’s redeeming them! You can easily redeem points through the app when you make a purchase or by using a QR code to scan in store.
You also have access to MyMike’s where you can create your account. In MyMike’s you are able to sign up for our email club, track your Shore Points® and much more.
- Find a location near you
- Earn & redeem Shore Points®
- Explore the menu
- Order on the go
- Customize your order
- Create your MyMike’s account
- Use an existing saved payment card
- See the estimated time your order will be ready
- Add notes to your order