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CSR Racing 2
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Jason's Deli

(301)
Price
Free
Category
Food & Drink & Lifestyle
Last Update
Nov 22, 2019
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Jason's Deli

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

301

Avg rating,
total

⭐2.2

Description

730 chars

Family-owned and community focused, Jason's Deli serves guests at 275+ delis in 28 states and growing. Around here, a lot of thought goes into what we put in our food, and what we take out of it. Now, that same great food is available on the go. Skip the line and order on the Jason's Deli App for delivery and take-out! <br><br>We've recently updated our app to be compatible with our new online ordering site. You’ll need to reset your password upon opening after the update. Click on “Forgot Password” to generate a new password.<br><br>You'll continue to earn new Deli Dollars while we keep your existing Deli Dollars safe in our Deli Dollar vault. Your existing Deli Dollars will be carried over during our upcoming releases.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

OcGirl1
Jun 18, 2019

I’ve had a ton of issues with this app. I order for accounts quite frequently, but there’s no ability to look at past orders. If I need a receipt, there’s a form to fill out and request online? Come on, that’s just ridiculous. There’s no reason order history can’t be included on my account. I’ve also had issues with the app not transmitting my order to the store. If I hadn’t called to verify, I would’ve had a lot of last minute surprises. With Panera and Corner Bakery offering similar service, I can see Jason’s Deli losing business unless this app is made much more user friendly.

Dead Kenny B
Sep 27, 2019

I didn’t even realize there was a new version of the app. When I opened the app on my phone, it had a pop-up at the top encouraging me to download the app which I thought was odd considering I was using the app. I didn’t know there was a new version until I went to write a review for it and my option was “Get” as opposed to “Open.” So I go and set up my account on the new app. Why? I don’t know. You can’t save payment information so every time you order you have to whip out your card and enter that information in every time. I also noticed that after ordering the Salad Bar, if you decide to add another item, you can’t do it without adding another Salad Bar to the total. That is INSANE! Jason’s Deli would do well to hire some professional or at least somewhat competent app developers. But looking through the reviews going back some time, it doesn’t seem like Jason’s Deli is interested in improving their app.

orchard ridge
Aug 10, 2019

I came in for lunch and found it to be quite busy. Lots of people but also lots of tables that had not been cleared off. I sat at a table full of dishes, just to have somewhere to sit down. I had to call a manager over when my food arrived. Long story short, my table was cleared and, was able to eat. Nick, manager on duty at the time, came over afterwards and apologized. He made my trip worthwhile, and said he wanted my dining experience to be a good one at Jason’s Deli. I appreciated his concern.

Bonbon Booey
Sep 10, 2018

This app was running so smoothly until I went to store another gift card. They have this tiny little trash can right next to a gift card number making it super easy to delete. Why on Earth would they have that there? Guess how I discovered how easy it is to hit? That’s right, I just deleted a gift card and all it’s balance when I thought I was simply adding another. Customer service said “sorry we can’t see gift card activity” so I’m screwed! Poorly designed!!!

Kiya J.
Jan 13, 2019

It is better to order on the app online it didn’t tell me my order has to be minimum $25. So, I downloaded the app. They called me as soon as I placed my order and told me what time my food would arrive. my food was hot and the hospitality was great they are very understanding and rushed my order when I asked for it sooner. I highly recommend you all to order and eat from Jason’s Deli!

CSR Racing 2

About Jason's Deli

Developed by Jason's Deli.

Jason's Deli is ranking in   Food & Drink & Lifestyle

Last update was at Nov 22, 2019and the current version is 3.4.0.

To see all other keys and revenue click here 1225753298

Jason's Deli have a 301a user reviews.

Jason's Deli was released in the App Store. It is developed by Jason's Deli, who have also released the following apps.

Jason's Deli has 301 user reviews.​

Jason's Deli has an average rating of 2.2. ​The latest version of Jason's Deli 3.4.0​ ​​was ​released on Nov 22, 2019​.

You can download Jason's Deli ​here

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