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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
This app is amazing! The layout of this app is perfect. The simplistic layout of the app makes it easy to focus on the task at hand, and the easy to understand instructions (with added helpful hints - just in case) make this app stand out from its competitors. The flow from one page to the next is flawless and when/if you have a question as to whether or not you qualify for certain breaks/exemptions, you can rest easy knowing that they guide you through that process by telling you to select all of them and their software will calculate your information and let you know whether or not you qualify. They also include the option for live chat with an H&R Block tax expert should you need it. All in all, this is the perfect app for people who don’t have the time or luxury of scheduling and upholding face to face meetings or standing around in long lines waiting to see a CPA. Oh, also worth mentioning is that they offer all of the same benefits that you’d get filing in office. You can purchase identity theft/fraud protection as well as audit protection. Both of these options can be added independently or as a combination for a small (and extremely fair) fee. I’d recommend everyone take advantage of these options, however, it is nice that they don’t pressure you into purchasing these options through annoying pop-up ads and instead ask you just before you proceed to the final step of submitting your forms via e-file.
I enjoy using H&R Block to file my taxes. I have used H&R Block software for several years and before that their TaxCut software. Being able to do your tax return and home is a major plus. Much better than gathering all your documents together and going to an account or tax prep office. The app or software guide you through in a quick and easy process. I use the Deluxe edition to itemize my taxes and I’m typically finished within two hours. I also like the H&R Block app or software maximizing the amount I receive in my tax return by providing yes or no questions and, select all that apply check boxes. After answering the question, you are taken directly to the sections that apply specific to your situation. As you move quickly along, the app or software show you a real-time total of the return or owe amount. I also like the option to have a live tax consultant available to me 7/24 and a representative with me if I were to be audited. Thank you H&R Block for making a typical stress for task quick and easy from start to e-file with a tax refund in my bank account with around a week to ten days!
The filing process worked pretty good. This is my second year using it for my taxes so I am familiar with the app. I usually file manually or through an accountant. I would like to see more information available for deductions. For instance, mileage and mileage rates. Aside from that, the biggest flaw that I cannot find a solution for, is that I see no way to print from my phone. When you follow the option to print tax forms or your receipt it loads them both to your screen fine. But, there’s no print button. I have a wireless printer that I use all the time with other apps and thought it would be that easy. Apparently, that part of the app was never finished before release. Now I cannot get a hard copy of my return. At least I chose the e-file option so I was able to complete my return. Please fix this. With the print feature repaired I am changing my rating. Thanks for the quick response.
Normally I love H&R Block. I’ve been using them for years. I even used to go into the office and had them done in person. But this time was ridiculous... I accidentally selected the wrong plan. I selected premium when all I really needed was plus and you can downgrade but someone from the tech department or whatever has to reach out to you and they wipe the slate clean and you have to start over. The only problem is your sitting in chat hold and if you set your phone down for a second and your screen times out or you accidentally lock the screen it closes out the chat que and you have to start the whole process over. One time I was in the air and finally got 3rd in line and a message came up saying chat service was closed. Are you kidding me??? It wasn’t worth the headache to save $25 so I just kept the Premium plan. I was planning on buying a couple of their up sales at the end but decided against it since I already over paid.
I have had a horrible experience two years in a row. Last year I filed with hr block and was erroneously credited a refund of $3000, hr block made a mistake and I actually owed $190. Ok fine, I paid the state tax with much difficulty. The next year I decided to use hr block again mainly because they already had my information and it was easy. Now in the middle of closing for a house my mortgage loan Officer is saying that my taxes that I filed and printed 3 months ago are not filed and state taxes are not paid. The third party website has not paid my taxes 3 months later and when I try to call the phone number for the third party payment company I get nothing but adds for direct tv and oil changes. Then after 6 minutes of that they say that their phone number has changed. So I have now paid state taxes twice ($1876) along with paying over $3500 initially for $3355 in actual tax liability. At this point I have paid $4465 to pay $3355 in tax liability. And it is my responsibility to try to get my money back from the third party where you can not actually talk to a live person. This is a scam I will never use hr block again.
Developed by HRB Tax Group, Inc..
H&R Block Tax Prep and File is ranking in Finance & Productivity
Last update was at Jan 10, 2020and the current version is 9.2.1.
To see all other keys and revenue click here 482050344
H&R Block Tax Prep and File have a 29 149a user reviews.
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