Search app
CSR Racing 2

H&R Block Tax Prep and File

(29 149)
Finance & Productivity
Last Update
Jan 10, 2020
View in store

Store Performance Index


Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for H&R Block Tax Prep and File

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

29 149

Avg rating,



4072 chars

Say hello to better tax preparation, expert guidance, upfront pricing, and more ways to file. As the highest-rated tax prep and filing app, it’s easy to see tax prep is better with Block. <br> <br>Use a different preparer last year? Switch quickly and easily when you file with H&R Block, plus get access to an H&R Block tax expert, enrolled agent, or CPA if you need one. With more than 60 years of tax preparation experience on your side, you can be sure you’re getting your maximum refund -- guaranteed. <br> <br>----------------- <br>MORE FOR FREE <br>----------------- <br> <br>• Our H&R Block Free Online tax preparation includes credits and deductions other tax prep services might make you pay for, including student loan interest, tuition and fees, child and dependent care expenses, Social Security income, and unemployment income. <br>• Get a free mid-year tax check-in and free audit assistance. <br>• If you do want to upgrade to a paid tax prep product, you’ll pay only when you’re ready to file. Prepare your return, get help, and use all app features without paying a dime upfront. <br> <br> <br>----------------- <br>FILE YOUR WAY <br>----------------- <br>• Find the product that meets your needs. We’ve got you covered with Free Online, Deluxe Online, Premium Online, and Self-Employed Online tax products without ever leaving the app. <br>• H&R Block Online Assist gives you unlimited, on-demand help from an H&R Block tax expert, enrolled agent, or CPA. Whether you’re just starting or almost ready to file, these experts are available at any point in the tax prep process. <br>• With Tax Pro Review, a tax pro conducts a line-by-line review of your return, then signs and e-files it. All tax forms are included, so you’ll be able to file for even the most complex credits and deductions. <br> <br>----------------- <br>FASTER TAX PREP <br>----------------- <br>• With E-File Quick Look, you can get return status updates delivered straight to the Tax Prep App homepage or by using 3D Touch on enabled devices. <br>• Take pics and upload PDFs of your tax docs. Import docs important to you (like last year’s 2018 return, your W-2, or 1099) during tax prep to jump-start your taxes and make filling out forms quick and easy. <br>• Do your taxes on the go, from wherever life takes you. If you’re a returning H&R Block client, sign in with your existing account, and we’ll automatically import all your info from last year’s return. New to Block? Create an account, easily import your last return, and save all your work as you go. <br>• Turn on enhanced two-factor authentication with Google Authenticator when you create or manage your existing account. <br>• FaceID and TouchID sign-in options make it easier and faster to sign in. <br> <br>----------------- <br>SIMPLE HELP <br>----------------- <br>• One-tap help -- Our Help Center is stocked with answers, advice, and assistance from the best tax preparers in the business -- and it’s just a tap away. <br>• Our Secure Messaging makes it easy to ask our tax experts specific questions about your return. <br>• You can prepare and file your 2019 return in-app or sign in on any device to pick up where you left off. <br> <br>----------------- <br>NEW IN 2020 <br>----------------- <br> <br>• Enhanced photo capture experience -- Take a pic of your tax docs, and the H&R Block mobile app will automatically pull in all your info. <br>• Enhanced self-help via search and chatbot -- Tax preparation has never been easier. Search for the help you need, see answers to common tax questions, or talk to our chatbot to get a quick answer to common tax prep and filing questions. <br> <br>Your privacy, security, and guarantees are important to us. Please visit to learn more. <br>Privacy Policy: <br>Service Agreement: <br>Data Security: <br>Guarantees: <br><br><br>

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Apr 15, 2019

This app is amazing! The layout of this app is perfect. The simplistic layout of the app makes it easy to focus on the task at hand, and the easy to understand instructions (with added helpful hints - just in case) make this app stand out from its competitors. The flow from one page to the next is flawless and when/if you have a question as to whether or not you qualify for certain breaks/exemptions, you can rest easy knowing that they guide you through that process by telling you to select all of them and their software will calculate your information and let you know whether or not you qualify. They also include the option for live chat with an H&R Block tax expert should you need it. All in all, this is the perfect app for people who don’t have the time or luxury of scheduling and upholding face to face meetings or standing around in long lines waiting to see a CPA. Oh, also worth mentioning is that they offer all of the same benefits that you’d get filing in office. You can purchase identity theft/fraud protection as well as audit protection. Both of these options can be added independently or as a combination for a small (and extremely fair) fee. I’d recommend everyone take advantage of these options, however, it is nice that they don’t pressure you into purchasing these options through annoying pop-up ads and instead ask you just before you proceed to the final step of submitting your forms via e-file.

Apr 11, 2018

I enjoy using H&R Block to file my taxes. I have used H&R Block software for several years and before that their TaxCut software. Being able to do your tax return and home is a major plus. Much better than gathering all your documents together and going to an account or tax prep office. The app or software guide you through in a quick and easy process. I use the Deluxe edition to itemize my taxes and I’m typically finished within two hours. I also like the H&R Block app or software maximizing the amount I receive in my tax return by providing yes or no questions and, select all that apply check boxes. After answering the question, you are taken directly to the sections that apply specific to your situation. As you move quickly along, the app or software show you a real-time total of the return or owe amount. I also like the option to have a live tax consultant available to me 7/24 and a representative with me if I were to be audited. Thank you H&R Block for making a typical stress for task quick and easy from start to e-file with a tax refund in my bank account with around a week to ten days!

Mar 14, 2018

The filing process worked pretty good. This is my second year using it for my taxes so I am familiar with the app. I usually file manually or through an accountant. I would like to see more information available for deductions. For instance, mileage and mileage rates. Aside from that, the biggest flaw that I cannot find a solution for, is that I see no way to print from my phone. When you follow the option to print tax forms or your receipt it loads them both to your screen fine. But, there’s no print button. I have a wireless printer that I use all the time with other apps and thought it would be that easy. Apparently, that part of the app was never finished before release. Now I cannot get a hard copy of my return. At least I chose the e-file option so I was able to complete my return. Please fix this. With the print feature repaired I am changing my rating. Thanks for the quick response.

Mar 11, 2019

Normally I love H&R Block. I’ve been using them for years. I even used to go into the office and had them done in person. But this time was ridiculous... I accidentally selected the wrong plan. I selected premium when all I really needed was plus and you can downgrade but someone from the tech department or whatever has to reach out to you and they wipe the slate clean and you have to start over. The only problem is your sitting in chat hold and if you set your phone down for a second and your screen times out or you accidentally lock the screen it closes out the chat que and you have to start the whole process over. One time I was in the air and finally got 3rd in line and a message came up saying chat service was closed. Are you kidding me??? It wasn’t worth the headache to save $25 so I just kept the Premium plan. I was planning on buying a couple of their up sales at the end but decided against it since I already over paid.

Jun 17, 2019

I have had a horrible experience two years in a row. Last year I filed with hr block and was erroneously credited a refund of $3000, hr block made a mistake and I actually owed $190. Ok fine, I paid the state tax with much difficulty. The next year I decided to use hr block again mainly because they already had my information and it was easy. Now in the middle of closing for a house my mortgage loan Officer is saying that my taxes that I filed and printed 3 months ago are not filed and state taxes are not paid. The third party website has not paid my taxes 3 months later and when I try to call the phone number for the third party payment company I get nothing but adds for direct tv and oil changes. Then after 6 minutes of that they say that their phone number has changed. So I have now paid state taxes twice ($1876) along with paying over $3500 initially for $3355 in actual tax liability. At this point I have paid $4465 to pay $3355 in tax liability. And it is my responsibility to try to get my money back from the third party where you can not actually talk to a live person. This is a scam I will never use hr block again.

CSR Racing 2

About H&R Block Tax Prep and File

Developed by HRB Tax Group, Inc..

H&R Block Tax Prep and File is ranking in   Finance & Productivity

Last update was at Jan 10, 2020and the current version is 9.2.1.

To see all other keys and revenue click here 482050344

H&R Block Tax Prep and File have a 29 149a user reviews.

H&R Block Tax Prep and File was released in the App Store. It is developed by HRB Tax Group, Inc., who have also released the following apps.

H&R Block Tax Prep and File has 29 149 user reviews.​

H&R Block Tax Prep and File has an average rating of 4.8. ​The latest version of H&R Block Tax Prep and File 9.2.1​ ​​was ​released on Jan 10, 2020​.

You can download H&R Block Tax Prep and File ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster