HomeGoods

We all can agree that Home Goods is an exceptionally intriguing store that has a rewarding shopping experience because of the assortments of finds for the home and gifting in this store. You never get board since there is always something new and different brought in most everyday. However, the app is failing in that experience. This app relies on store employees to post. Not only are just a few items 2-5 items in the a.m. and p.m., those things being posted are not even all the eye catching of their goods. It is nice that they allow customers to post items themselves such as their finds, but it’s rear as there may not as many people willing to spend time to document & share what they find or see. I on the other hand am constantly posting things I see in store (Temecula & Menifee, Ca stores) that I have no room or budget to afford so then feel that someone else would benefit from such a find, therefore I post. I am a decorator at heart and have a keen eye for things and placement. Maybe I could be a “tastemaker” for this app🤔 Three stars for the apps potential!

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I should have just kept moving along when I read the first 2 reviews. I also should have known better when a couple of the reviews were talking about the store rather than the app itself. I just downloaded the app, it pulls up a pop up window for you to choose your store. You click the one to follow and then it closes. I thought oh, it’s resetting. Nope! It just crashes. Every time. Crashes when I touch the app. It flashes the HG red box and then crashes. Again. I did this three times and then realized, wow, they weren’t just complaining to complain. Seriously can’t even open the app. And yes I’m on an iPad and yes it’s up to date on the latest IOS version. Waste of time... these developers needs to get their act together, this is a big company to just have this app crash. If my developers didn’t fix this, they would be kicked out the door and not hired in the interactive world. Ever! Ugh

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I’ve now downloaded the app three times. Very disappointing since it will not open once I put in my store location preference. The first time I chose a couple stores in my area since it allows you to choose more than one that are close by. But it would not allow me to move forward on the website. The cursor just went around and around. I deleted it and tried to download it again, this time Changing it to list only one store. It did not work a second time. This last time I changed stores. And still the cursor goes round and round and round without allowing me to use the website. I’d be happy to use it without putting in a store preference but the app is designed in a way that it requires you to do so. In the time it took for me to play with this app, I could’ve driven halfway to the store – unfortunately I don’t have the time to do that now

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As another user said, when I saw 2 stars I should have moved along. The only good reviews keeping this from showing one star in the Apple app store are people reviewing the actual store experience-not the app itself. I spent 3 minutes on it only to realize the only visibility to my local store is random pictures other customers post while shopping. My store had less than ten pictures and there is no potential to shop/order online. If you like Homegoods, use their sister store TJ Maxx’s app. It is still hard to find brand name deals- but that’s not on them, it’s the brand limiting TJ Maxx from making it easy for customers to seek out their steeply discounted products specifically. So, you do have to sift through a lot to find the gems- but you can order online. Homegoods shouldn’t have bothered even building this app. An embarrassment for such a great store.

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i went into the store and they haven’t stocked the shelves properly bc i guess they’re lazy. i’m looking for a specific item — that i saw the matching set to and purchased the matching set. i go home and go on the website so hg can get some more $$ from me, but the website is literally garbage. it’s just a store locator. you know google does that for you, right? it said to download the app to view products. Okay, i did this. according to the app, hg has 2 items. so the app is just as trash as the website. and it has false advertisement. i was in the store and the employee at the desk said everyone gets 10% off their items. i go up to the desk to purchase my items and the employee denied this and said it was only if you open a card. i shouldn’t have bought anything because that was just rude. false advertising doesn’t do any good so stopppp doing itttt.