HiKnow App provides enterprise customers with technical services and support. It allows users to: ● Manage products and components ● Access to product materials such as documents, cases, and videos ● Scan the barcode/QR code of the product to check component information, warranty and maintenance ● Request on-site support and spare parts ● Connect with fellows and community to define Huawei products ● Check software request progress ● Seek help from the virtual assistant ● Contact through the global service hotline Bring digital to every person, home, and organization for a fully connected, intelligent world. Features ● Product and Component Management: Add your products and components to My Products and regularly maintain the component status. ● Product Materials: Documents cover various scenarios such as operation, maintenance, installation, upgrade, and fault management. Cases are categorized into Fault handling and Advisory. Materials also include videos and bulletins. ● Scan: Scan a barcode or QR code of a Huawei product to obtain its basic information, maintenance information, and other related materials. The information can be sent to specified email addresses. ● On-site Support: Submit and manage WOs. Alternatively, submit service requests in Service Request and manage spare parts in Spare Parts. ● Forums: Share your experience in Huawei products with other users, ask and answer questions, get industry updates, and define future Huawei products. ● Functions: Easily access tools that provide assistance in various work scenarios. Add your frequently used tools to the App home screen. ● My Software Requests: Check progress of your software requests and send task reminders with one click. ● iKnow: Ask the virtual assistant questions and get instant responses. Contact Us For any questions or suggestions about this App, send it through App: Me > Help/Feedback > Feedback or email: firstname.lastname@example.org
Developed by Huawei Technologies Co., Ltd..
HiKnow is ranking in Business
Last update was at Aug 18, 2021and the current version is 8.1.2.
To see all other keys and revenue click here 935114686
HiKnow have a 0a user reviews.