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Every time I have ordered a Groupon offer, the experience has always been very pleasant & over the years I have had a couple issues, but they were always addressed quickly & resolved quickly. I love the vast array of offers that they have available every day & there are offers that can fill any niche that a person may have. Today I ordered some cupcakes & last year I ordered & bought a drive in a Lamborghini on a test track in the Auburn/Kent areas & OMG, it was absolutely incredible. I have always been a car guy, since I was a little kid, but that was & still is my passion for good ol’ American Muscle Car. Never in my wildest dream did I ever imagine that I would be sitting in the drivers seat of a Lamborghini, (well that is a little fib) as I have had dreams of myself sitting in the drivers seat behind the wheel of a Lamborghini, but in all those dreams, it never involved a set of keys. It was an incredible dream/bucket list item I could scratch partially filled, I would need to be in that same car, but on the autobahn to fully scratch that experience off my bucket list. Groupon, I will definitely be back to drive another ridiculously luxurious sports car, but I need to wait a few years till my boys are older & we can get them behind the wheel also😁😁😁 So good job Groupon, if I could give you 10 stars I definitely would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I've been ordering from Groupon for about 4-41/2yrs. So far I've been perfectly happy with everything l have ordered, both the service and the quality of the items and or services. Admittedly I've always been very paranoid about being scammed online and very slow to start trusting online companies so I tend to read every single word of every description! It drives my husband crazy because I'll read, reread then mull it over for hours sometimes days before I finally decide to make my purchases. And if it comes to a place I've never heard of I always check for reviews outside of Groupon before dealing with them. But it seems to have paid off because I'm happy with everything I've gotten so far. I've gotten gifts for my kids and grandkids, household items, clothing and my husband and I used 3 different offers for hotels and services to book a dream road trip through the central Texas hill country during summer of 2017! (So glad we got to go when we did, to see this beautiful part of Texas before Harvey messed up so much down there!) Our stay at El Tropicana in San Antonio on the river walk, a great package for a full day and food package at Sea World San Antonio, and a stay at the Omni West in Houston were all phenomenal experiences that we wouldn't have had without Groupon, but will definitely strive to repeat!
Me and my husband have used Groupon on and off for about 3 years but we recently started relying on Groupon for the last year after getting married ...... if we take a trip first place we check is Groupon...you offer ridiculously unbelievable prices. in our most recent trip we wanted to stay an extra day and asked what the charge would be. The same amount we payed for the 3 days is what one extra day would cost! need something that we can’t really find?.....GROUPON has it. The variation of the same thing is what I like as well...... I’m the type of woman who loves a certain item and needs it in absolutely every color. The only thing that I,as a customer, found a little difficult is that when you do book a trip and you accidentally made an error you cannot go back and change it..... our fault but I believe that if you are able to catch it right then and there you should be able to fix it. None the less, THANK YOU Groupon you guys are the best!!! Thanks for making trips actually happen for me and my husband. Growing up sheltered, it’s nice to finally be able to do it not only because I’m married but because of your amazing deals! Being financially savvy is the way to enjoy vacations and get aways! I can’t thank you guys enough!
I've been using Groupon for years. I've always had great experiences with local businesses honoring their Groupon. Recently, I had a very bad problem with a seller. They didn't honor what their groupon's fine print stated, they were making threats, yelling at me and following me to my car, etc. Overall, the worst experience I've ever had with any type of service. Groupon wasn't available to contact immediately because it was a Sunday evening when services were provided, but they were available at 6:30 am the next morning. I shared my experience and they quickly issued a full refund and escalated the concern to someone higher up. Thank you for trusting your customers and being a responsible business. I will continue to use Groupon only because the way they handled this issue. On a further note, I would highly suggest Groupon going back to having a phone support line (24 hours.) If I would have been able to contact Groupon at the time of the issue with the merchant, I feel like the seller wouldn't have started to act so extreme. At least Groupon would've been able to explain the fine print to the seller, and it would've been great to have a witness to how the seller was behaving.
Though I do enjoy Groupon and have spent thousands over the years with Groupon, they are in need of improvement. One issue I have is returning a Groupon. It is ridiculously inconvenient and beyond frustrating to try to return or exchange a Groupon. Instead of getting Groupon bucks, which seems to be a more logical and fair thing to do, Groupon only allows you to purchase another Groupon in only a certain area, i.e. “a local deal”, etc. and within a short period of time. It is a complicated system and I lose more money through Groupon, and I am beginning to expect it was designed that way. People do not want to deal with such hassle so I assume most people would simply forget about it. Which I have done in the past because I don’t feel like dealing with only 24 hours to search for local deals. Not only that, but most local deals in my area are the same old thing that we always see advertised in a Groupon. Little variation. And I don’t want to redo those things again and No, I don’t want another massage! So it is very limiting. I have had much frustration over this one issue. Also, with all the times I have had to speak to Groupon, those who answer the line have accents so thick I can hardly understand them. And though a few of the staff have been friendly and professional, I have dealt with quite the opposite most of the time.
Download Groupon and save up to 70% on the things you need every day. Find great deals on all the best stuff to eat, see, and do near you and around the world.
Whether you’re craving to try a new restaurant downtown, in need of a relaxing massage, looking for a new
gym, shopping for the latest fashion trends, or daydreaming about a hotel for a tropical getaway, Groupon has you covered with all the unique local experiences and discounts you could ever wish for.
Get ready to start shopping for popular fashion, electronics, beauty products, toys, and other awesome products with our local deals!
Get Access to Incredible Deals Near You
• Save up to 70% on 1,000s of local deals
• Browse outstanding discounts and coupons for your favorite hair or beauty salon, pizza place, yoga studio, and more
• Discover the hottest spots in your city including top-rated restaurants, spas, and gyms
Save Big on Products
• Shop Groupon Goods for discounts on delicious food, designer brands, electronics, everyday essentials and fun finds delivered right to your door
Get Cash Back at Restaurants
• Dine and get up to 30% cash back at participating Groupon+ restaurants.
Travel for Cheap
• Find the fanciest hotels and travel to exotic destinations with Groupon Getaways
• Always find something fun to do on your next trip by turning on your location settings
With the Groupon app you can:
• Get promo codes and special savings alerts for deals near you, instantly on your mobile device
• Buy and redeem deals directly from your mobile device, no need to print vouchers or clip coupons
• Read customer reviews and write your own
• Share deals with friends and family
• Use Apple Pay to buy deals with a single touch
Put down the coupon book and download Groupon to begin exploring the best that your city has to offer, with savings of up to 70%.
Groupon can provide you with real-time recommendations for great deals near you. As with any functionality of this type, continued use of GPS running in the background can dramatically decrease battery life.
Need help? Contact us at https://www.groupon.com/customer_support
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