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CSR Racing 2
ios

Great Lakes Mobile

(11)
Price
Free
Category
Finance & Education
Last Update
Jan 15, 2020
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Great Lakes Mobile

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

11

Avg rating,
total

⭐3.4

Description

909 chars

*** Manage Your Loans Your Way ***<br><br>Manage your loans no matter where you are. Your information is secure with our identity confirmation process and robust encryption technology.<br><br>- Make or schedule student loan payments of any amount<br>- View account details like your balance, interest, lender, status, and payment history<br>- Receive payment reminders and confirmations<br>- Use an existing payment account or create and store a new one<br>- Allocate any excess payment amounts to a specific loan or loans in an account<br>- Send your proof of income documents for income-driven repayment plan requests<br><br>You can sign up for Great Lakes account access in app if you need to; no need to visit our website to get started managing your loans with us.<br><br>*** Tell Us What You Think ***<br><br>How can we improve your mobile experience? Rate our app, or send feedback to mobile@glhec.org.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

JonChrisG
Jan 18, 2020

In 2020!

Moose and angel
Jan 16, 2020

Great company and all to work with. Would love for the app to have built in calculators to see how paying more towards principal would help decrease life of loan. Also would love to see how to decrease years with increased payment as there is no option online to the app to do this l my online to decrease your payment by adding years to the loan.

Minnie_05
Mar 05, 2015

Made a payment, checked app the next day and payment has not updated. Had I not checked my bank account I would have made a duplicate payment. Would be very helpful if payment showed up in the history as paid especially when the funds have already come out of your bank account. When it still shows your same due date or pending you automatically think the payment never went through. Although you do get a confirmation number, the fact that it doesn't update your next payment date makes it a little confusing. Would also help if your messages were integrated within the app instead of having to go to the website. Isn't that the point of an app? To make viewing these things easier on the go? Other than that I guess the app does what it's supposed to

MariahAbes
Jun 19, 2018

Very, very simple app. When setting your account up initially, the app makes it very simple to set up your monthly payments. The only complaint I would have is that it’s confusing when changing account details and there are few ways to “edit” details regarding monthly payments. To explain further, I recently got a new account with my husband and thought I edited my payments to come out of my new account.. but apparently I set up a NEW auto payment in addition to the automatic payment I already had set up.. so it made automatic withdrawals from both my old and new account, one day after the other. The contact page was helpful and I got assistance immediately when I called. I was told I would get the money back and staff was very understanding. I made sure that the more recent automatic payment I set up should be canceled, as well! I guess I wanted to share this because the refund period is also lengthy (so make sure you do it right the first one!). I completely understand things have to be reviewed before they return payments, but I’m almost $1000 ahead on my payments.. so it’s not like I’m trying to get out of them. Another bummer is that I might not be refunded the $400 for 30 days. Which can make it or break it for a recent graduated/newly married gal like me! I know I have the option to edit the details online too, so be aware that the online option will ensure a smooth transition if you have a new account to use for payments. Thanks!

thisismefree
Nov 03, 2015

I used to have school loans through several different companies. I decided to consolidate them into one loan. When I was given the choice of which company I wanted to remain with for my new loan, it was no question for me. Great Lakes has been the best company to work with, and they have always had the best customer service. Whenever I have any questions, they are polite, patient, and understanding. This app is just an extension of their great service! I can view my monthly payment, balance, historical payments, and contact them straight through the app if necessary. I have never had any issues with logging in or payments not being received. Overall, I am an extremely happy customer. Even though school loans are never fun to pay back, I feel confident that Great Lakes is the best company to work with as I pay them down!

CSR Racing 2

About Great Lakes Mobile

Developed by Great Lakes Educational Loan Services, Inc..

Great Lakes Mobile is ranking in   Finance & Education

Last update was at Jan 15, 2020and the current version is 4.14.

To see all other keys and revenue click here 435133002

Great Lakes Mobile have a 11a user reviews.

Great Lakes Mobile was released in the App Store. It is developed by Great Lakes Educational Loan Services, Inc., who have also released the following apps.

Great Lakes Mobile has 11 user reviews.​

Great Lakes Mobile has an average rating of 3.4. ​The latest version of Great Lakes Mobile 4.14​ ​​was ​released on Jan 15, 2020​.

You can download Great Lakes Mobile ​here

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