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Gopuff—Alcohol & Food Delivery

(39 191)
Food & Drink & Lifestyle
Last Update
Dec 08, 2021
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Ratings & Reviews performance for Gopuff—Alcohol & Food Delivery

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Number of reviews,

39 191

Avg rating,



3700 chars

Gopuff instantly delivers essentials you want and need. We deliver food and drinks, cleaning stuff, baby stuff, pet stuff (and in select markets, we deliver alcohol stuff, too) right to your door. That’s a lot of good stuff. And Gopuff never surges delivery pricing—it’s always $1.95. That’s five cents less than two dollars. Take that, math. YOUR FAVORITE PRODUCTS Get everything delivered, from food delivery like snacks, chips, ice cream, and candy to fresh grocery delivery like eggs, milk, bread & cheese. Did we mention drinks? We’ve got regular water. We’ve got fancy water. We’ve got energy drinks and juices. We’ve got beer, wine, and spirits.* You can also get paper towels, toilet paper, cleaning products and your favorite local brands too. Never run out again! Literally! See what we did there? Gopuff also carries over-the-counter medicine, electronics and beauty products. What more could you ask for? Gopuff’s got a ton of your favorite brands. Don’t believe us? Perhaps our friends Ben & Jerry’s, Coca-Cola, Gatorade, Flamin’ Hot Cheetos, M&Ms, Reese’s, Gushers, Tide, DayQuil, Takis, Dove, and Colgate toothpaste could convince you. And if not, hop on the Gopuff app to see all the other great brands we stock. NON-CONTACT DELIVERY We leave your delivery at your door by default, but you can choose to have us come knocking too. We’ll text you when we get there either way. ORDER IN SECONDS, DELIVERED IN MINUTES Ordering is super easy—just tap on what you want to add it to your bag and checkout. We pack your order in our local micro-fulfillment center and deliver it straight to you. TL;DR it’s super fast. $1.95 FLAT DELIVERY Some delivery services charge more when they’re busy. Not us. Gopuff delivery is always $1.95—all day, every day. We never surge or hike delivery, even if there’s an angry flock of geese cruising around town and even if it’s Taco Tuesday. SIGN UP FOR THE FAM Fam is an abbreviation for family (we’re hip, right?). And in our Fam, members pay $0 delivery fees on every order, any time of day. WAYS TO PAY Gopuff securely accepts credit cards (Visa, American Express, MasterCard and Discover) and debit cards, as well as Apple Pay, Google Pay and Venmo. EARN POINTS TO REDEEM REWARDS Everyone loves a good deal. With Puff Points, you get more with every order on Gopuff. Get Points with every order and redeem them to unlock different rewards, like daily & weekly discounts. All new customers earn 6,000 Puff Points with their first order—it’s like a signing bonus, but more delicious. AWESOME CUSTOMER SERVICE Sometimes things go wrong. We’re only human. That’s why our Gopuff Customer Service representatives are also human (we tried hiring manatees, but it didn’t work). We hope we get your order just right, but just in case it’s not exactly what you expected, you can give our team a call. DELIVERING ON YOUR SCHEDULE We’re open late to deliver what you need when you need. Many of our locations operate 24/7, which is convenient if you’re binging old sitcoms. Speaking of locations, Gopuff has 250+ facilities and delivers to 550 cities.** NOW DELIVERING IN CALIFORNIA What’s up, dudes and dudettes? Was that right? Anyway—California customers can now get 30-minute BevMo! delivery with Gopuff. We have added BevMo!’s unparalleled liquor and wine selection to our platform, giving our customers even more convenience at their fingertips. * Beer delivery, wine delivery and liquor delivery is available only in select regions. ID verification required for alcohol delivery. Please drink responsibly. ** Gopuff is not available in all markets… yet. Want us where you are? Find us on social media @gopuff or visit for more.

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Jan 20, 2020

I’m finally able to have delivery to my area after downloading about a year or two year ago. Fills a niche that is huge and unaddressed until now. I was drinking tonight and my fire alarm started doing that dreaded beep for low battery. I wasn’t going to drive and didn’t want to have to walk that far to get a 9v battery. Couldn’t order it on Postmates and Instacart wouldn’t deliver this late. But GoPuff was there to meet the need and I’m still drinking as I write this thanks to them. The delivery fee was super reasonable too, hopefully it stays that way unlike you know which one I’m talking about. Also let me pay with cash which was nice. The map execution is nearly flawless, letting you pick the exact point where it should be delivered. But nearly flawless, since it showed the wrong number and it wouldn’t allow me to edit it without the pin moving automatically. I just put the exact address in the notes and made sure the pin was accurate, but I’d like to see that improved. Aside from that it was seamless and I definitely plan to use again in the future hopefully for more than one battery.

Oct 27, 2019

The concept of being able to deliver 21 & above products is great. Their process of making sure you’re 21 could definitely be more efficient. The scanning of I.D. At delivery shouldn’t be the process. You should be able to preset your profile to +21 by providing your I.D. previous to purchase. The scanning in person with the delivery person is a crap shoot with whether their camera can properly scan the credentials. Works sometimes, doesn’t work other times. They could eliminate this hassle by requiring a proof of age before order with an efficient scanning process. I’m 27 and have had the hardest times “proving” it within their system with state ID or even a federal Passport. If your deliverer’s camera isn’t up to par, it doesn’t matter how old you are because the system doesn’t allow a complete purchase without a valid ID “picture” within their system. One deliverer had to use their ID to complete the purchase because my valid ID wouldn’t scan. We sat outside trying to scan an ID, AND a passport for 10 minutes; no luck. They saw that I was plenty of age so they just made their ID work to put the transaction through. Their system puts a lot of people in bad positions to make a sale (which is ultimately what they care about). If they were to fix the proof of age process it’d be an unbeatable app.

Dec 01, 2019

GoPuff just keeps getting better with its selection, everything (almost) is always stocked, the customer service is wonderful and the app is fabulous to use. The *only* bad thing is the delivery. Every time I use it, the predicted delivery time goes up and up- usually it starts out and by the time it’s delivered it’s 30-45 minutes later. This happens at various times of the day, and not when you’d expect they’d be busy. I wish they would project it later, especially since in my neighborhood (in Philly, their flagship) they don’t ring the bell so I’m waiting around with my phone for a call. It’s frustrating. Anyway, go GoPuff, I remember when it was a little startup by Philly students. Also I can’t say how much I appreciate that they offer condoms and the morning after pill in my city. It’s a bit of a laugh but it shows that GoPuff understands the real needs for safety in a student heavy city and isn’t afraid to put it out there. <3

Dec 25, 2019

I had been using goPuff on and off for a good couple of months! I can admit they are pretty darn quick to deliver! But despite their quickness, them switching off the ability to pay with cash is very risky and may actually lose some business! I do happen to own a debit card, but let’s say there’s no money on it, but I happen to have cash, now what? They just lost business right there bc they won’t accept paper money! I know I gave this a 3 star review, as a matter of fact I would’ve gave it a full 5 star bc it’s service is... or was wonderful, but for every sentence I type, I’m removing a star! They claim it’s better and safer for their employees, and in a sense I can sorta see that, but I’m sorry, until they enable the ability to pay with cash again I may not use this service! Great service 👍🏼! Horrible decision making 👎🏼! Hear me out GoPuff! There are a lot of people out there who probably only paid in cash, now you just lot what seems like a small percentage, but is actually a big number of customers! Plz reconsider! Some people only use cash! Or proceed at your own risk.

Jan 29, 2019

I’ve been using goPuff for an entire year now, and I’m done. They have problems with delivering food at a reasonable time, hiring trustworthy people, and delivering food that isn’t expired. When you first place your order, the app will give you an estimate of when your food will arrive. Typically, the estimate is 30 minutes to an hour which is way too long for someone who lives downtown in a large city (meaning there should be more goPuff drivers available and near), but whatever. My problem is that they will keep changing the estimate when you check in on your order; it will go from 30 minutes to 45 minutes, and so forth. One time, I actually waited two hours for $15 worth of food. My final straw with this company came from receiving expired food. I’ve received expired food and stale items three of four times now, but I never complained. However, about two weeks ago, the last time I ever bought anything wrong them, I received food that was expired by an entire week and I let the company know. Two weeks later, they haven’t gotten back to me. No compensation, no apology, just silence. It’s pathetic, honestly. Take your money to DoorDash or UberEats, people.

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About Gopuff—Alcohol & Food Delivery

Developed by Gopuff.

Gopuff—Alcohol & Food Delivery is ranking in   Food & Drink & Lifestyle

Last update was at Dec 08, 2021and the current version is 3.29.0.

To see all other keys and revenue click here 722804810

Gopuff—Alcohol & Food Delivery have a 39 191a user reviews.

Gopuff—Alcohol & Food Delivery was released in the App Store. It is developed by Gopuff, who have also released the following apps.

Gopuff—Alcohol & Food Delivery has 39 191 user reviews.​

Gopuff—Alcohol & Food Delivery has an average rating of 4.0. ​The latest version of Gopuff—Alcohol & Food Delivery 3.29.0​ ​​was ​released on Dec 08, 2021​.

You can download Gopuff—Alcohol & Food Delivery ​here

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