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Google My Business

(23 023)
Last Update
Dec 16, 2019
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Ratings & Reviews performance for Google My Business

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

23 023

Avg rating,



1199 chars

Every day, millions of people search on Google for businesses like yours. Make your Business Profile on Google stand out for free and turn those searches into your customers with the Google My Business app.<br><br>More than just a local listing:<br>- Make edits to your Business Profile on your phone and see those changes online on Google in real time.<br>- Easily add special hours, your website, and phone number to keep your Business Profile up-to-date.<br><br>Easily connect with customers on the go:<br>- Respond to reviews, message your customers, and see your followers in the Customer Tab.<br><br>Share with customers what makes your business unique:<br>- Upload photos and add filters to attract customers who search and find your Business Profile.<br>- Post offers for your product or services, upcoming events, and deals.<br><br>Get insights on your business:<br>- See insights on how customers find and engage with your Business Profile online on Google Search and Maps.<br>- Receive real-time notifications and updates to keep track of your customers on Google.<br><br>More features on Google My Business:<br>- Create a free, mobile-friendly website that works hard for you in the app.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Dec 11, 2018

It’s great all in all, but the following is necessary: 1. The app from the home page always gives me the notification icon, but there isn’t anything inside the app that I need to check 2. Owners need to have some control over photos. For example, if we would like to delete our own photos which we’ve uploaded 3. Google tends to choose our cover photo based on most photo views even though Google asks us to choose a cover photo. The photo that has overridden what I chose totally gives a different impression of what our restaurant really is like (it was a private event) and I don’t like that. It isn’t what leads should see so Google is actually hurting us rather than helping in this regard. 4. I’d love for reviewers to be notified of when we reply to a review, and for them to have the ability to reply again. Some feedback needs further discussion. Currently, I have to ask reviewers to write us back by email to continue the discussion - which is time consuming. I understand that Google Reviews were not meant to play the same role Yelp reviews do, but in this generation it needs to play that role too.

Jan 07, 2020

I’m not sure who the developers or managers are at Google, but I’ve tried several products on Google with no results. The apps and websites they have don’t function correctly. One of my businesses on Google My Business has been suspended for over a year. There is nothing wrong with it. I contacted Google a hundred times via phone, email, chat, and Twitter. No one can fix my business page or tell me what’s wrong with it. The business page has 15 5 star reviews on it. Furthermore, my businesses don’t show up in searches unless you search specifically for my business name. However, many other business pages show up with minimal effort. I strongly feel that someone at Google is suppressing my business on purpose. I once tried expanding my business by creating locations for other cities. Google wouldn’t allow me to grow or expand my business. Customer Support are a bunch of people from India who barely speak English. I have no faith in a product that earns billions of dollars in my country, but can’t employ people from my country. There is not enough transparency. If there’s something wrong with my business information, it needs to be fixed immediately, not over the course of a year. Blatant disregard for small business and the challenges of operating a small business. Because of all these issues and issues with other Google products, I strongly dislike Google as a company. I think they are corrupt, dishonest, and childish at times.

Jan 17, 2018

The app is great, but getting verified on Google My Business for my branch office in Tampa, FL was a huge waste of time, causing my branch to lose exposure and revenues. After not receiving the post card in the mail that Google sends to verify your location, I requested a second card. After weeks, we never received. I was then told my next option was to supply interior and exterior photos of the office. So I did exactly that, supplying approximately 10 photos, yet was denied again. I was then told I had to do a video conference with Google. After installing Google Hangouts, I provided the time frame my business was open for the video conference. I specifically provided the time frame, including the time zone, yet the Google rep called when we were closed. This happened (3) times before they finally called during the provided 8 hr. time frame we were open. This process took several months which we lost possible revenues from lost exposure. Very disappointed in the amount of time and the hoops we had to jump through to get our real office verified, yet I have similar competitors who have fake listings, pretending to have real offices by using private mailboxes to disguise and mislead the general public into thinking they are real offices. For this, you get one star. I hope nobody else has to go through this experience because it was a huge slap in the face and waste of time!

Jun 13, 2019

Google spends too much time trying to make people happy, instead of publishing facts. My business is a 140 yr farm. We don’t have to advertise, but we have to be on the internet just because some business use it to verify you now. But it seems Google Business can’t follow their own terms. A seasonal business has to post signage. We aren’t seasonal (in fact we don’t get any days off). Yet they required us to post a store front photo. I told them it’s a farm. I sent them a photo of the office bldg. they didn’t like it. The issue wasn’t my store front. It’s that google miscalculated our road, and we are 600 ft from the current MAPS inaccurate road. EARTH has it correctly. I printed this out (to correct for everyone’s benefit) and now my business has been SUSPENDED. I’m not whining. I’m providing feedback that google business only works for in the box retail store fronts. Not any business, even though I’m a rural area, we NEED business exposure. Doesn’t matter I’m accredited by BBB, the state SOS, area chamber of commerce..who know me and that we are a physical business. So I will buy a sign, put it on my building JUST FOR GOOGLE. The bldg is 600 feet from entrance. Extremely common on farms. No one will see the sign. Except a google (not even street view can). Apparently they are “right” even though it cheaply shows no street view!

Aug 28, 2018

Out of all of the apps by google, this is by far the worst. I motivate my clients, customers to leave reviews which is supporting the google reviews/ google business app. Right? Why not support me as a business owner? I have tried to correct two very simple mistakes related to my business and I finally gave up when I couldn’t get anyone on the phone and I received nonsense for email replies! Two very simple things-1-correcting my business LOCATION on the map so that my customers are not turned around on another side of the shopping center. 2- MY BUSINESS IS A “duplicate listing” and I don’t know if I have lost reviews because of this. If I only operate on word of mouth and my reviews are all on google, I would love to fix this issue. But it took so long that I stopped wasting my precious time!! I’m so dissatisfied and disappointed. Also, to send me a post card or an email with offers from google to list my business is never going to happen! If you can’t fix this, why would I want to support a marketing portion of your business? It is sad that it’s all about the marketing but I rather have you fix the free listings before you ask me for money. Oh and or have the marketing team have access to help business owners before trying to collect money from them.

CSR Racing 2

About Google My Business

Developed by Google LLC.

Google My Business is ranking in   Business

Last update was at Dec 16, 2019and the current version is 3.17.0.

To see all other keys and revenue click here 853371601

Google My Business have a 23 023a user reviews.

Google My Business was released in the App Store. It is developed by Google LLC, who have also released the following apps.

Google My Business has 23 023 user reviews.​

Google My Business has an average rating of 4.7. ​The latest version of Google My Business 3.17.0​ ​​was ​released on Dec 16, 2019​.

You can download Google My Business ​here

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