Search app
CSR Racing 2
ios

FNBT & FCB Mobile Banking

(686)
Price
Free
Category
Finance & Business
Last Update
Nov 13, 2018
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for FNBT & FCB Mobile Banking

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

686

Avg rating,
total

⭐2.0

Description

815 chars

Banking on the GO! First National Bank Texas (FNBT)/First Convenience Bank (FCB) are excited to offer Mobile Banking for your iPhone. Mobile Banking allows you to receive up-to–date information about your account balance and recent transactions directly to your iPhone. <br><br>Need to find a branch or ATM closest to you? With Find Near Me, FNBT/FCB Mobile Banking will discover your location and provide you with addresses and phone numbers on the fly. <br><br>Available features include: <br><br>Accounts <br>- Check your account balance and search recent transactions by date, amount, or check number. <br><br>Transfers <br>- Easily transfer money between your Accounts. <br><br>Locations <br>- Find nearby branches and ATMs using the iPhone's built-in GPS. Additionally, you can search by zip code or address.

More
 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

danijay18
Aug 18, 2019

Most times you can’t use your touchid to log in. App always acting up. Making me sign in or saying it will send me a text for a temporary password for extra security. Also I got a nsf not long ago and it wasn’t my fault. I called to tell them saying I have screenshots showing that the place took payment twice and that that they were going to refund. I told the representative this and also told him I had the screenshots to provide proof he told me I would have to get a statement from them showing it was their fault. I asked even though I have proof of an ongoing conversation between customer service of the place that charged me twice and myself you’re telling me that isn’t sufficient enough? He said no but ended up reversing it and that’s not the first time this has happened. Banking with them makes me want to change banks so bad

almita332
Apr 25, 2019

I called the customer service line at 6:30pm and I’m guessing their offices close at 7:00pm now, however that gives them 30 minutes to answer my call and figure out the issue. I waited on the line for over 20 minutes, and at 6:59pm someone answered saying “Hello my name is David how can I-“ and hung up. When I called back the offices were closed. After having waited 20 minutes their offices were now closed. Really? I waited until today to call back and I told the man Mike, what had happened and all he said was “yeah that seems frustrating” of course it’s frustrating! Have a little more empathy. He helped with my issue, however now I can’t log in to my app and it’s saying my password is wrong which is not true because I have the same password for everything. And it’s telling me I’ve exceeded the number of try’s, after just 1 try. Again I called back it’s 6:20pm and I’m on hold. My wait is expected to me greater than ten minutes. Fix this issue for future customers. Finding a new bank.

natttt1276
Jan 10, 2020

This app sometimes literally makes me want to change banks. I hate that when times I really need to check my account it starts acting up saying “an error has occurred try again later”. Are you serious? I understand sometimes apps have glitches but this app does it ALL THE TIME. I hate that if you log in to check and go back again like 10 minutes later it sometimes won’t even let you login because of unfamiliar activity even when you can enter your password or show face recognition. Also, this app has the tendency to act up at night!! Sometimes I’m out with my friends at night and obviously spending money and I wasn’t to check how much I have in my account is when it tells me “you have no authorization” silly things like that. It makes me so so mad when I have to wait until the morning to check my account.

ljg99
Sep 25, 2019

I have been working at FCBI for over 3 months now and it is not good to see people coming in everyday to change their passwords because the app keeps telling them their password is incorrect. I have the app as well and omg it is so frustrating to have to go to the branch to have it changed when I perfectly know what my password is since it is the one i use for everything and has been for over 10 years. I hope they fix it but to be honest I do not think they will🙁

brittneydav3
May 25, 2019

I must say this app is very horrible! I try logging in using my four digit pin and I receive a pop up message for the 3rd time telling me to call my bank to change my password when I know my darn password. When I call the customer service Dept I’m constantly waiting on hold for 30 minutes just for them to keep changing my password. Keep in mind now I’ve contacting them three days in a row and waited on hold for 30 minutes straight. Ugh! I hate it! I’ve been banking with these people for 8 years and now I’m thinking about switching banks due to this it’s crazy.

CSR Racing 2

About FNBT & FCB Mobile Banking

Developed by First Community Bancshares, Inc..

FNBT & FCB Mobile Banking is ranking in   Finance & Business

Last update was at Nov 13, 2018and the current version is 4.4.5.162.

To see all other keys and revenue click here 453227842

FNBT & FCB Mobile Banking have a 686a user reviews.

FNBT & FCB Mobile Banking was released in the App Store. It is developed by First Community Bancshares, Inc., who have also released the following apps.

FNBT & FCB Mobile Banking has 686 user reviews.​

FNBT & FCB Mobile Banking has an average rating of 2.0. ​The latest version of FNBT & FCB Mobile Banking 4.4.5.162​ ​​was ​released on Nov 13, 2018​.

You can download FNBT & FCB Mobile Banking ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster