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FlixBus: Smart Bus Travel

(8 775)
Price
Free
Category
Travel
Last Update
Sep 24, 2021
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Store Performance Index

64%

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Ratings & Reviews performance for FlixBus: Smart Bus Travel

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

8 775

Avg rating,
total

⭐4.5

Description

1796 chars

FlixBus is revolutionizing the way people travel all over the world and is now in the US. Benefit from our unbeatable prices without compromising on quality or comfort during the ride. Traveling with FlixBus is so easy, there’s not much to explain. Just download the free app and try it. For bookworms that need more details, here are some tips to get you started ;-) BOOKING Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: - You don’t have to pay booking fees - Your app is your ticket, no need to print anything - You have access to special offers only available through the app INFORMATION ON YOUR TRIP You have access to your trip information and ticket at any time via your phone. Let the app guide you to your bus stop. Important information, such as delays or changes concerning the bus stop, will be shared with you via push notification or a text message so you won´t miss any information. Very important: don’t forget to allow push notifications! BAGGAGE Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers are happy to help you stow them away. You can find more information concerning the rules and costs in our FAQs. IN THE BUS With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. More information about our services on the bus can be found in our FAQs. Doesn’t it sound Flix-tastic? See you on board!

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

fernlimyay
Oct 10, 2019

When it works, it’s great! I’ve had several smooth trips from LA to San Diego. But I’ve also had a trip from San Diego to LA where it got delayed by an hour, then two, then after calling customer service and having them tell us that the bus is right there (no, I am right here, the bus most certainly is not here), they said oh actually we’ve canceled the trip. I managed to get a refund but sneakily, they didn’t refund the service fee. We found out through a worker at Amtrak Santa Fe Depot that they hadn’t seen a FlixBus in weeks, and that FlixBus just cancels trips (after multiple “delays”) if a bus doesn’t have enough riders. (There were about 7 of us waiting and helping each other get information.) I won’t be booking that segment ever again, but will do LA to San Diego, as that has been reliable so far. Moral of the story: it really depends on your route, and assume customer service is on par with the cheap fare you’re paying. (Customer service = keeping customers informed with correct info, as the bus drivers have been great.)

trulyabby94
Jun 11, 2018

I would leave zero stars if I could. I was excited to try it out as it was fairly cheap to go to Las Vegas. I was even happy that it allowed you to reserve seats for an extra fee. I was nervous about our group having to separate on the bus so being able to do that seemed great. The bus arrived early and I thought everything would be ok. As soon as we boarded we saw that there was no numbers on the seats and the bus had already made a few stops before us so we were stuck with trying to get seats together. We had reserved seats at the front and we ended up in the back near the bathroom which we wanted to avoid. On the our trip back to LA, the bus was late. We received one notification that it would arrive at 8:50pm instead of 7:55 like it was supposed to but it did not arrive until past 9:30pm. It was not even a FlixBus it was a charter bus which had no WiFi, no outlets, and like the first ride, no numbered seating. So once again we had to scramble to get seats together. I have since sent several emails and even contacted them on their twitter accounts to get my money back for the seat reservations and I have been ignored. I would advise everyone to go with a more reputable bus company that you can trust. FlixBus will take your money and they don’t care if you even make it back in time as by the time we got to the station the regular buses and trains had already stopped running.

katt.k0
Jun 23, 2019

Okay so this bus is cheap so I get why it’s not the best but let me tell you arriving THREE HOURS LATE is not worth the twenty bucks. The worst part is while we we’re waiting we called their customer service MULTIPLE (like 8) times and we kept getting the same it’s going to be there in five to ten minutes just sit tight. However it was NOT there in five to ten minutes, even after the last phone call it took thirty minutes to arrive. Because of their convincing promises we didn’t get on the train we had as a backup and because the drivers didn’t even TRY to make up the time as we went we missed our flight and somehow added even more late time when we were on the bus, arriving three plus hours after we were supposed to in Vienna. Furthermore, customer service was completely rude and unhelpful just like the drivers, the website doesn’t work neither does the app and we will receive absolutely no compensation after missing our flight, not staying in the hotel we ordered because we had to take an overnight train to Italy. All of that cost money and considering how big a company this is you’d think they had enough money to give some back. Shame on them don’t recommend even for the cheap prices.

RubiG7
Sep 06, 2018

The overall ride has been a breeze. The seats are comfortable. Reason for me giving it 4 and not 5 stars is because it is somewhat unorganized. The bus arrived 20 min late, it would be nice to get notifications letting us know this, especially for those new to this and the pick up location is not specified. Also, I paid the extra amount (Not much) to choose a seat. I chose a window seat because that’s what I enjoy. I tell the bus driver my seat number, and he tells me, “You can just sit next to her”, pointing at the person that had taken my assigned seat. I chose not to say anything because I try to avoid confrontation so I thought It would have been nice for the driver to tell the person that it’s time to give up the seat for those that paid for assigned seating. Also, the bus is not too clean, the floors have a lot of dust and hair pilled up under the seats. Will I ride again with FlixBus? Of course. It’s affordable and it gets you to your destination. Just don’t pay the extra for assigned seating unless you want an awkward ride if you chose to say something. :)

Ruben_villaa
Nov 20, 2018

Service is absolutely horrible. I would never recommend anyone to ya this service. My husband and I went on a trip to Vegas this past weekend, we checked out of our hotel and went to the spot where the bus had dropped us originally. The bus driver showed up was checking people in when we tried telling him he was our bus he said we weren’t on his list . He didn’t allow us to get on and told us that our bus would be there at 8:15. We’ll turns out that was our bus but we were at the incorrect pick up location. The driver could’ve simply told us to go to the next location , but instead left us. We contacted customer service where we were helped by the worst CSR ever. No manners, no respect. She told us that there was no way she could give us a refund or help with some time of discount even though she forced us to buy new tickets. The new tickets happened to be 12 hours from the time we were originally supposed to leave. We were stranded with no where to go, charged and extra 60$ all to come back. I will never use your service again and I have put in a complaint with the better business bureau .

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About FlixBus: Smart Bus Travel

Developed by FlixMobility GmbH.

FlixBus: Smart Bus Travel is ranking in   Travel

Last update was at Sep 24, 2021and the current version is 7.34.0.

To see all other keys and revenue click here 778437357

FlixBus: Smart Bus Travel have a 8 775a user reviews.

FlixBus: Smart Bus Travel was released in the App Store. It is developed by FlixMobility GmbH, who have also released the following apps.

FlixBus: Smart Bus Travel has 8 775 user reviews.​

FlixBus: Smart Bus Travel has an average rating of 4.5. ​The latest version of FlixBus: Smart Bus Travel 7.34.0​ ​​was ​released on Sep 24, 2021​.

You can download FlixBus: Smart Bus Travel ​here

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