FLIR ONE

Well it pains me to write this, I originally bought the gen 1 for my iPhone 5 and had no problems to this day with the hardware. As for the software that’s a different story After Flir updated the app requiring user accounts and constant internet connection my camera has not worked right ever since. The last few updates my phone gives me the constant error stating “this phone model is not supported” sometimes my phone would recognize the camera unit sometimes not. I eventually tried tethering my gen 1 to my newer iPhone 6 using a lighting cable extender with the same results regardless of which phone I used. Now with the latest update my gen 1 no longer works at all. With my old 5 giving all kinds of error messages it wasn’t giving out before. Flir used to be the best in the market for thermal cams and the Flir One was major step in thermal innovation but is now a $250 dollar plastic paper wight. No logical reason to stop supporting legacy devices unless it to force consumers into buying new units every other year which I’m sorry I won’t do. This is more of a disappointment then a rant, solid product that was abandoned before its time.....

I downloaded this software to use with a Flir One Pro LT. The instructions that came with the camera contained only one real instruction: download Flir One app. The Flir one app provides no detailed instructions on first use of the camera nor a description of the charging time before first use. The app itself appears to have a clean design, but the inclusion of a watermark on every image effectively reduces the resolution of this device. My Canon, DJI, and Sony camera gear don’t include this and neither does Flir’s more direct competitors. I’ve used Flir products previously and the hardware has been pretty solid, but the accompanying software is consistently disappointing. To the point that I may return this camera and replace it with a lower cost competitor, thus eliminating the need for this app.

I have the third generation Flir One, just the regular one, not the Pro. I connected it to both my iPhone and my iPad with no problem. I am on OS12 for both devices. I updated the firmware of the FLir One first thing. I do not allow location services and I have never created an account or (of course) logged in. App doesn’t seem to mind and works as advertised. Angle of view is small and resolution is not great, though I would say the images taken with the iPad are perhaps better than those taken with the iPhone so maybe it’s not the fault of the device. But in either case the images are perfectly readable and very informative. Looks to be a useful tool. I will update this review if warranted. I bought this device for a specific project and I am just learning how to use it.

Only a couple years ago I only had access to thermal imaging when I could reserve the multi $$$ unit at work. Now I have it in my pocket. Of course there is a quality difference between this and a T-400, but being able to carry such a powerful troubleshooting tool in my pocket still blows my mind. That being said, the app still has some bugs that need squashed. The image parallax adjustment only works in one direction, but the high range temperature readings are finally more in line with reality.

I was using this app with a Flir One gen 2 on a 7 Plus. No matter whether both camera and phone were fully charged, as soon as I connected or powered on the camera, I heard a couple of shutter-like sounds, and then the app would exit. Seemed like a software crash to me. After initially trying to make me discharge the Flir One battery, which after 10 days was still half full, support replaced the unit, and I have not yet experienced the issue again. The app and hardware feel good, being able to see in a new dimension is a revealing experience. Found it useful for insulation issues, water leaks, heating, even to have a closer look at electrical and electronic components. Where there is heat, there is often waste, or a malfunction. 5 stars because results are what count, and support left that good final impression.