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I love this app so far. I’m just about to hit 40,000 points this week which is about the same as $40 in gift cards. I really can’t think of anything that could be improved except the fact you have a weekly limit of receipts you can submit. I am semi retired in my 40s already and I go shopping usually every day or every other day for food as I buy fresh daily. I’m usually maxed out after day 4 or 5 and the 6th and 7th day I go shopping, I end up buying items that are in this app and on the bonus page. It kinda irks me as I went out and bought the item just for the bonus in this app, only to be told I can’t submit it because I am over my limit which I think is 14 receipts per week. Your app doesn’t show a receipt count submitted, so I never know how many receipts I’ve sent in so far. I don’t feel like keeping them all every week just for this apps sake. An example would be I went out and bought a 12 pack of Peroni beer which I never buy in a store. I’ve only had it as a draft in a bar a few times. The app was offering 3500 points for buying it. I bought it only because of the bonus. I went to submit the receipt here. I was then told I was already past my limit for the week. So I feel I was kinda raked over the coals after. I had no way of knowing I was over the limit. Other than that all is good and is fantastic and easy to use. 👻
Overall I’ve had no issues with this app! It’s simple to get around, but I do have one chief complaint! This app has a weekly limit of scans to submit for rewards. The limit is 14 that’s average out to two shopping trips daily per 7 days. I don’t think that there should even be a limit on the number of times to submit a receipt for rewards. I don’t even get the same items each shopping trip. I take care of a mind failing paraplegic who tends to forget more than she remembers. So sometimes I’m sent to the store two or more times daily. Or we shop at two different stores daily. When we shop there may be two separate orders to pay for in one trip per store. So in one week I may be sent to the store 16 times. Today is a prime example I shopped at Kroger then she remembered she wanted cash back, round two at Kroger was like this, because atm was down I had to buy something else. Then we get home and she needs something from Walmart. Oh then after I get her to bed she asked did ya get this or that. I reply it was not on the list so yep I was sent back for round two at Walmart. So see four separate shopping trips in one day is the norm for me and because each item is different there should not be a limit on anyone’s submission for rewards. Other than this app is wonderful, but ya only get 4 stars because ya limit my shopping trips.
When I started using the app, it worked well. I was able to scan receipts with little trouble. Since the e-receipt was added, my app started crashing after I took pictures of the regular receipts. It got frustrating so I stopped using it for a while. Last week I went on and all of my points had disappeared. I reached out to customer service and was told that I did not use my points in the specified amount of time and that they had sent me an email, so all of my hard work, and earnings had expired. They send so many emails, that it’s hard to keep up. It was only a couple of days since the expiration date, which I was not aware of, but now I am, and they would not instate them. I complained a second time and they reinstated the points. Now two days later the points are missing again. And I’m having trouble scanning receipts. It was their fault that the app was not working properly and crashing. Still crashing. Most receipts only have 25 points. It is difficult to make it to the volume of points they are requiring for payouts. Except if you wan’t to enter the contest, which I’m guessing chances are slim of winning. I will continue a while longer, but if the problem still continue, then it is not worth it.
This app should be simple, but it has some major issues. The scanning program lacks "intelligence" and misinterprets words to the point I think I am reading a lost language. There is no way to verify accuracy BEFORE the scanned receipt is submitted creating the cumbersome task of addressing items "not accepted" days after the submission. There is nothing like saving a bunch of packaging with barcodes for days after the product has been used to be on the safe side of being able to adequately challenge Fetch Rewards "denials". Today, I had a receipt denied because I had reached the maximum of 7 receipts in 14 days without having any reason to know that is FR policy. Where is it written? Why??? Some people shop often because they cannot store a lot at one time. I would think the food manufacturers would love people shopping for their brands several days a week. There is no clear way to know which inventory within a given brand is acceptable before purchase. I have somehow managed to accumulate 3,000+ points pretty fast, but I spent a ridiculous amount of time to earn points equal to $3. I chalked up the low earnings vs time spent to improving my learning curve. Would someone please explain how point distribution is determined. Does it vary by brand, price, item or according to whether or not the planets are in proper alignment. I am trying to be patient because I WANT to like this app.
The quickest and easiest way to save when you grocery shop.
Fetch Rewards turns your grocery receipts into savings. Simply scan any grocery receipt after you shop and save on thousands of popular products throughout the store. Earn points on every receipt you scan. No clipping coupons, chasing down expiring deals, or missing out on savings. Just shop, scan, and save. It’s that easy.
The Fetch Rewards app brings everyday savings to
your life with a quick and easy mobile app that rewards you for the purchases you already make. With Fetch Rewards, just snap a quick photo of ANY grocery receipt and in seconds we’ll deliver points to your account on thousands of popular products. You’ll earn points on every receipt you scan.
Unlike cash back and rebate apps that require you to unlock coupons before you go grocery shopping, causing you to miss out on savings, Fetch Rewards gives you savings EVERY TIME you purchase a participating product. Just scan your grocery receipt after you shop and earn points in seconds. You don’t have to chase grocery coupons to save on your bill because Fetch Rewards delivers those savings every day with a quick and easy scan of your receipt. The more you scan, the more you save.
To save money and earn rewards, simply scan your grocery receipt - from grocery stores, convenience stores, liquor stores, big box stores, and anywhere else you purchase grocery products - and submit. Within seconds you’ll have points in your account that can be redeemed for hundreds of rewards. Use your points however you want. With one scan, turn your grocery receipt into a free cup of coffee, a night at the movies, a relaxing day at the spa, or a birthday present for your child.
You can submit grocery receipts up to 14 days AFTER the purchase date on the receipt and you’ll still get all your points. Other cashback and grocery reward apps require choosing coupons before or after you shop in order to save, but sometimes you forget or make an impulse purchase while shopping, and that shouldn’t keep you from earning rewards. With Fetch Rewards you can just shop and let the savings come to you.
In addition to offering quick and easy savings with a scan, Fetch Rewards also features helpful tools to plan your shopping trip, find inspiration for your next recipe, and track your grocery budget. Build and manage your next shopping list or search our recipe library for thousands of recipes. Find a recipe you want to try? Save it to your digital recipe box and add the ingredients to your shopping list with the tap of a button. View your personalized shopping history to see where you shop and how much you spend and save.
Fetch Rewards makes it easy and rewarding to save on groceries. Simply shop, scan, and save.