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Nowhere are you informed before purchasing the app for $3.99 that you must purchase credits to send with their lowest being $9.99. Each page cost $0.10 (USA-to-USA) which means the $9.99 package (250 credits) will only be 25 pages. It's incredibly cheaper to stop somewhere like FedEx to fax something... this app is attempting to cover the niche of someone who has to fax something IMMEDIATELY (think airport prices because they know you don't have an option otherwise.) That being said, the app worked. Scanned my pages without an issue, created a PDF and sent the fax.
When I purchased this app you simply purchased a block of credits in order to send a fax. I only occasionally send faxes so the thought of having to occasionally purchase some credits was acceptable. The app developers have to be able to make some money from their efforts. I just tried to send a fax and now you must enroll in a minimum of a one week subscription plan (that automatically renews unless cancelled 24 hours prior to expiration) in order to send a fax. If this new plan had been added as an option I would be ok with that but to now force this new money making scheme onto previous customers is unacceptable. I will find another app where I can pay as I go. Just want to make sure everyone knows what you are getting yourself into with this new required subscription service.
I have used this app for a couple years. Every time I attempted to send a fax to someone to a dedicated fax machine, they were unable to receive the fax. I would end up sending a picture to their email. Finally having enough I attempted to cancel my subscription which was a 3 month at a time subscription. Not only did they not cancel the subscription, they started pulling a weekly subscription from my account!!! Believing they were reputable and having been going through numerous medical procedures, I didn’t follow up to ensure it was being cancelled. I checked today as I was reconciling the few months of statements and THEY completely IGNORED my cancellation request and CONTINUED to charge me!!!! On top of all this, there is no customer service number to even call and get things squared away!!!
In addition to paying the $3.99 for the app, you have to pay a subscription to send faxes. This might be worth it, but the connectivity features with iScanner are not reliable. It took me several tries before iFax would recognize and import a pdf I created with iScanner. These products are sold as a bundle, so I figured they would work together seamlessly, but they do not. I also opted to have the app send me a confirmation that my fax was sent, but didn’t receive any confirmation. In an incredibly convoluted process, I ended up finding a screen where the document was marked as sent, but no confirmation it was received. I will now have to spend more time following up to make sure my fax was sent. I basically spent an hour and $8 to “maybe” send a fax.
Unless you’re sending faxes regularly then this is a complete ripoff. When you purchase the app for $3.99, it says nothing about the fact that in order to actually send a fax, the entire point of this app, you must then additionally purchase a credit package, the cheapest being $9.99! They would much better serve the customer to just charge up front for the what it costs to send a fax OR have an option for the occasional fax client to say, allow the $3.99 to cover up to 5 pages and after that purchase for $.10/ per page for maybe the next 10 - 15 before paying a whopping $9.99 fee on top of the $3.99. An absolute crime I was charged $14 to just fax 2 pages!!!!
Developed by the BPMobile.
Fax from iPhone - Send Fax App has 9 880 user reviews.
Fax from iPhone - Send Fax App has an average rating of 4.5.
The latest version of Fax from iPhone - Send Fax App (2.7) was released on Dec 07, 2019.
You can download Fax from iPhone - Send Fax App here:.
Fax from iPhone lets you turn your iPhone or iPad into a powerful fax machine! Scan any document with advanced integrated document scanner app and fax them anywhere in the world in just a few taps at a very attractive price! You can scan and fax contracts, receipts, any kinds of documents, paper notes, schedules, timetables
– anything you might need in your day to day life using this efax app.
Your scans can be stored as multi-page files, which can be exported as PDF or JPEG later. You can create a document by selecting images from Camera Roll or creating a scan using the built-in mobile doc scanner.
Built-in advanced scanning algorithms allow image enhancement, shadow and noise removing, automatic perspective correction and more. With all its features, this app is sure to become an indispensable efax tool.
Junk your huge fax machine and start using Fax from iPhone!
– iOS 12 full support
– Advanced fax machine
– Integrated document scanner app
– Image processing with enhancement and color correction, noise removing and more
– Create new documents with images from Camera Roll and fax them over
– Scan documents using Camera
– Send faxes in 90+ countries
– No fax machine or dedicated phone line needed
In order to send faxes, you need to buy credits using an in-app purchase.
Information about the auto-renewal of subscription:
– Free trial period is provided
– Payment will be charged to iTunes Account at confirmation of purchase
– Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
– Account will be charged for renewal within 24-hours prior to the end of the current period. The cost depends on the selected plan
– Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
– Any unused portion of the free trial will be forfeited when the user purchases a subscription
The following subscription plans are available (price may vary depending on location):
• 12 months subscription with 3-days trial version – 50.99 US$
• 3 months subscription with 3-days trial version – 31.99 US$
• 1 week subscription with 3-days trial version – 3.99 US$
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