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Favor: Local Delivery Service

(182 694)
Price
0
Category
Food & Drink & Social Networking
Last Update
May 09, 2021
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Store Performance Index

64%

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Ratings & Reviews performance for Favor: Local Delivery Service

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Number of reviews,
total

182 694

Avg rating,
total

⭐4.8

Description

3989 chars

Favor is the easiest way to get anything you want in your city delivered to your door in under an hour. New users: See why Favor is Texas’ favorite delivery app—download today and get FREE DELIVERIES your first 2 weeks! Favor delivers what you want, when you want it. Want to order Chinese food? Need to order beer or wine? Our personal assistants (we call them Runners) are ready to help with quick delivery from any of your favorite restaurants and stores. Stay safe and healthy with Doorstep Deliveries, a 100% contact-free delivery experience. Your order will be dropped off at your door, and you can still contact your Runner by text. Favor is also supporting local businesses throughout Texas with Local Favorites. Now, you can get free and discounted deliveries from hundreds of local restaurants you love. Whether it’s lunch at the office, dinner at home, or those quick trips you just don’t have time for—we can deliver it in just a couple taps. See why Favor is Texas’ favorite delivery app for local flavor. Download it today! FAVOR FEATURES: ANYTHING DELIVERED - Shop for anything from bales of hay (true to our Texas roots) and phone chargers to tacos and coffee - Get contact-free deliveries dropped off safely at your doorstep - Browse menus from thousands of local restaurants and stores near you - Don’t see the store you want? Create a custom Favor—just let your Runner know where to go and what to get GROCERY DELIVERY -Get groceries and essentials delivered in under 2 hours with Express Delivery from H-E-B, Central Market, and Joe V’s -Order anything—including beer and wine -Enjoy one-on-one service and personal updates from your Runner, who will personally select and deliver your items -Pay and tip in the app—for a limited time, Express Delivery includes a $4.98 2-hour delivery fee and $10 tip BEER & WINE DELIVERY - Get beer and wine delivered right to your door from select merchants including H-E-B, Central Market, and Circle K TEXAS’ BEST DELIVERY SERVICE - Part of the H-E-B family and available exclusively in Texas - Favor delivers from the best local restaurants and stores in over 150 cities across the Lone Star State DELIVERY FROM YOUR FAVORITE STORES & RESTAURANTS - Order anything & have it delivered right to you in under an hour - Support locally owned & operated businesses with Local Favorites - All your favorite local stores & restaurants are just a tap away - Order vegan food, Mexican food, Chinese food, Korean food or whatever you’re in the mood for - Get delivery from anywhere—Circle K, H-E-B, Target, or your favorite restaurant TRULY PERSONAL SERVICE - Our Runners are more than delivery drivers—they are personal assistants dedicated to saving you time - Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner! 5-STAR SUPPORT - Need help? Our Favor Care team is available to assist you throughout your ordering experience ONLY IN TEXAS - Favor is available in cities across Texas, including Abilene, Amarillo, Arlington, Austin, Baytown, Beaumont, Brownsville, Buda, Burleson, Cleburne, College Station, Corpus Christi, Corsicana, Dallas, Del Rio, Denton, Eagle Pass, El Paso, Ennis, Fort Worth, Georgetown, Houston, Huntsville, Jake Jackson, Kerrville, Killeen, Kyle, Laredo, Longview, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Angelo, the Rio Grande Valley, San Antonio, San Marcos, Temple, Tyler, Waco, & Waxahachie DELIVERING FROM POPULAR RESTAURANTS Order from your favorite restaurants & fast food chains: - Burger King - McDonald’s - Panera Bread - Buffalo Wild Wings - Olive Garden - Papa John’s Pizza - Applebee’s - Walmart - Whataburger - Panda Express - Church’s Chicken - Five Guys - Taco Bell - Dairy Queen - California Pizza Kitchen - Chicken Express - Firehouse Subs - Hooters - Jersey Mike’s Subs - Pei Wei - Romano’s Macaroni Grill - Urban Bricks Pizza - Velvet Taco - Zoe’s Kitchen - And more! Want to know more? Head over to http://www.favordelivery.com.

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klkim2000
Oct 31, 2017

I have had many issues with this app. Most recently they have cancelled my whole order for one thing not being available. This is after already waiting for over 15 minutes and then having to reschedule. And interestingly enough, when I reordered, the fee for delivery had increased in the time since I had initially ordered. This is not the first time my order has been cancelled and by the time I reordered the fee had jumped 1.5 times the initial cost. Then I tried ordering again and they cancelled my order again saying that due to them being too busy they were cancelling so it would be more convenient for me. This is ridiculous, as it was obviously because they cannot get it done, but trying to say it was for my convenience is not what I want to hear when that is obviously not true. Also my account was suspended for almost a week and I asked repeatedly what the reason was and how I could get it resolved. They never told me the reason it had been suspended despite saying they would get back to me, and what they said would be resolved within 24 hours took 5 days. This incident was not the only one where favor customer support had not responded. Every cancelled order comes with a text asking if I have any questions. They take hours to respond if they respond at all. Terrible customer service. I will definitely be using a different all from now on because this is terrible

Zedsdeadbaybee
Nov 13, 2018

After the last several times of Grubhub screwing up my orders I decided to try Favor even though it’s ostensibly a little more expensive. (Pro tip: order food from the "$1 delivery" places if you don't want to pay a huge delivery fee. The $0 fee ones are listed there too.) I've used Favor twice and both times it’s been an absolutely seamless experience. Friendly drivers who care about getting it just right and being punctual! Finally! Yes, the ticket total can be a mystery, but it’s not high math. So far my totals haven't been unfair for the items and service I've gotten. And I am in love with the fact that you get a reminder & can actually modify the tip after delivery--not only does it encourage better service, but if your Runner really goes above and beyond, they deserve to be tipped more than your default amount! This makes it so much easier to truly tip according to service instead of wagering some arbitrary figure, and you don't have to mess with extra cash for them or even be there to accept the delivery (I ask for mine to be dropped on the porch so I don't have to stop whatever I’m doing and get the door). Mind, I’m near central Austin and YMMV depending on where you are, but I have been super pleased with my first two Favors and as long as they keep up this level of service I don't think I’ll be using anyone else. 💕

Chella007
Dec 02, 2018

If this review were only for the app and its use, I’d give it a higher rating. The problem is the drivers who use the app to place your order have to be competent, sharp and customer service driven. If the driver orders in haste or doesn’t read the order correctly you won’t get what you ordered and it will be a disappointing experience. Or if they don’t care enough to make sure bag of food does flip over you get a box of mush. This has been my history with using Favor over other food delivery apps. My history of receiving incorrect orders, or food delivered that looks like it went through a tumble dryer has happen more often than it should. The drivers every time answer my text and tell me “just call customer service, they’ll refund your money.” Which they do and the driver still gets the tip. So I’d say 30% of my orders placed on Favor have ended with me getting my money back, not getting to eat and more hassle than it was worth. There is no convenience when you expect to have dinner for your family delivered and they leave off your kid’s meal or order you something you can’t eat or you end up having to jump in your car and driving to pick up take-out and eat two hours later than you expected. Favor needs to incentivize drivers to do better or find a way to quality check the drivers and deliveries.

fhrevfsiutbb
Nov 14, 2019

I have been using delivery apps, first Favor, multiple times a week for years now. Favor used to be way better. About a year ago, it started getting really bad. They have a difficult time finding drivers, they don’t care if something goes wrong with your order and worst of all, they trick you into paying insanely high tips to their drivers. They first don’t even let you set the tip amount until after the food is delivered. Then, they set an automatic tip amount for you that are at least 5-6 dollars and sometimes up to 12 dollars. Then, they have the audacity to charge you automatically before you’ve had a chance to change the tip amount to a decent, normal amount. On top of that, because they never have any drivers, their already insane delivery fee (6 dollars - lol.) is sometimes more than doubled. So they expect you to pay a 15 dollar delivery fee, with a 12 dollar tip, plus random extra costs, even if it takes hours for your cold food to arrive, for food and delivery that if anything is actually wrong with it, they won’t really care and will be hard to reach anyway to get them to care. What a huge waste of my time and money. Yeah, no. I use Ubereats now. Sometimes I still use Favor but it’s not worth the risk with all the other better options out there.

JPDIEHL
Sep 12, 2019

I’ll be honest and say I was swayed by the savvy commercials Favor has been running as of that. I’ll also admit the only reason I have used this service is because of the 21+ beverage deliveries which is crazy that Uber and others haven’t invested more in. That being said, the whole process and service is god awful. Each order I placed, I waited for at least a half hour for my runner to get my stuff to have them replaced with a different runner and another half hour or more added to the time. The fact that they don’t have a map and actual car tracker like EVERY OTHER service has should raise a flag. When my deliveries finally got to me, each runner either had no clue how to operate a phone camera or they (I say this in the least possible degrading way) should not be anywhere near the customer service industry. Very sketchy people who seemed not all there in the head. From not being able to use a phone camera or other matters, the runners had to manually enter my license info to prove that I was over 21 and both times they entered the wrong info which popped up that my license was expired even though it doesn’t expire until 2026 and (shouldn’t they know how to read a license from the state they live in?) this resulted in them claiming it was expired and I couldn’t get my order. Each time I had to show them the right date and at that point I was beyond over it. I’ll never use this service again.

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About Favor: Local Delivery Service

Developed by NeighborFavor Inc..

Favor: Local Delivery Service is ranking in   Food & Drink & Social Networking

Last update was at May 09, 2021and the current version is 202.1.1.

To see all other keys and revenue click here 502658998

Favor: Local Delivery Service have a 182 694a user reviews.

Favor: Local Delivery Service was released in the App Store. It is developed by NeighborFavor Inc., who have also released the following apps.

Favor: Local Delivery Service has 182 694 user reviews.​

Favor: Local Delivery Service has an average rating of 4.8. ​The latest version of Favor: Local Delivery Service 202.1.1​ ​​was ​released on May 09, 2021​.

You can download Favor: Local Delivery Service ​here

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