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Elation Passport for Patients

(119)
Price
0
Category
Medical & Health & Fitness
Last Update
Jun 10, 2021
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Store Performance Index

64%

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Ratings & Reviews performance for Elation Passport for Patients

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

119

Avg rating,
total

⭐2.5

Description

909 chars

Manage your health and communicate with your healthcare provider using your existing Elation passport account. With Elation Passport you can: • Review your lab results, visit summaries, and stay up-to-date on your care plan. • Easily send and receive messages to your provider. • Get 24/7 access to your medical history, allergies, current medications, and other pertinent health information. • Securely share your clinical information with members of your Care Team. Take advantage of iOS features with: • Camera support: Conveniently upload and send images to your provider using your iOS device camera. • Push notifications: Get notified the minute you have new health information to review sot that you’re always in the loop. Contact your Elation Health provider if you do not have an Elation Passport account yet. Have feedback? We’d love to hear from you. Email us at support@elationpassport.com

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Coralon
Feb 27, 2019

I love the convenience of the app; the ease of communication with my doctor is awesome. However: 1. The app seems to have a limit on the message size. My big complaint here: it gives you a generic failed to send error but doesn’t tell you why. If I break up my message into several chunks, it goes through. I expect that there is a hidden limit on the message size. Assuming that’s true, I need that limit greatly expanded, and a display of characters used vs available. 2. Does not support FaceID and doesn’t support any other authentication. I’d like to see it support FaceID and a third party 2-factor authenticator like Authy, Google, or Microsoft. 3. Is like to see a reply option to emails 4. I’d like to be able to choose which person I am responding to. My only choice is my primary doctor - but I see a different doctor in the office and I can’t reach out to get directly. I also can’t reach out to the front office staff - this means I have to call in or go through my doctor to talk to them — that’s a waste of her time & my time. 5. I’d like to see that attachments kept in a repository where I could go find them easily to reread.

CJ’s MacBk
Jul 11, 2019

It is a very straightforward app. But as pointed out in other reviews, every medical practice has it’s own patient portal and none of them interact with the other. In order for doctor’s to truly converse or exchange notes or health summary on a patient is for all of the portals to exchange information on the patient, provided the patient give permission for the portals to talk to each other. I’m not sure what role HIPPA plays in all of this; but it seems to me, if the patient gives each doctor permission, it should work out ok. This would then truely be doctor’s coming together as a team for the benefit of the patient. I personally believe that All specialized doctors should at least be reporting to a patient’s primary care doctor, so that doctor has a whole picture of what’s going on with their patient. I would think it would be difficult for a primary care doctor to properly treat a patient without all of the information on that patient’s health from all of the specialist the patient has seen.

AndrésJP
Nov 25, 2019

I’ve used this app before and when functioning properly it’s an excellent application and reasonably accessible one at that. However, I have an IPhone XR with, ostensibly, the most current operating system and it seems as though the app is unsupported on my phone. To paint a picture: I click on the app, one second passes, and the app crashes. I haven’t any such issues with every other application on my phone, leading me to believe the issue lies within this app rather than my phone. I am hopeful that the developer will be able to remedy this soon and look forward to updating my review to to one extolling the true value of the application.

Theatre traveler
Oct 11, 2019

Elation is trying to be a user-friendly and modern portal for correspondence between patients and our doctors. That’s great. Unfortunately, the app has one astonishingly terrible limitation: you can’t be connected to more than one practices! That means if you have, say, two or three separate offices (ex: your pcp, your ob/gyn, your ENT doctor) that ALL use passport, the app will allow you access to one of those offices, but none of the others. There is no way to add another. In the online portal, you can simply choose which medical group you are looking for and it will switch you to seeing communications from and with them. You can add as many as you want. I’m astonished at this limitation. It seems uniquely stupid and like something they should have considered as soon as they created it, if they are trying to become a revolutionary communication tool for the medical industry as a whole. When I corresponded with Elation support, they said this is something they are aware of and plan to adjust eventually, but have no specific date or timeline for it.

idc123
Sep 08, 2018

Love this app! This allows me to communicate with my doctor on my phone easily, which used to be impossible. Anyone else who has had the painful experience of waiting on hold for a doctor to get back to you, I highly recommend you download this app. Ask your doctor if they use elation because it really helps the patient experience too.

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About Elation Passport for Patients

Developed by Elation Health, Inc..

Elation Passport for Patients is ranking in   Medical & Health & Fitness

Last update was at Jun 10, 2021and the current version is 5.2.0.

To see all other keys and revenue click here 1264836684

Elation Passport for Patients have a 119a user reviews.

Elation Passport for Patients was released in the App Store. It is developed by Elation Health, Inc., who have also released the following apps.

Elation Passport for Patients has 119 user reviews.​

Elation Passport for Patients has an average rating of 2.5. ​The latest version of Elation Passport for Patients 5.2.0​ ​​was ​released on Jun 10, 2021​.

You can download Elation Passport for Patients ​here

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