User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Losing money fast! Downloaded this program to put another layer of security on my cryptocurrency account (Coinbase) on my iPhone 6S. I do NOT use iCloud. It was working fine, then later I decided I didn’t want it, so I deleted it thinking it would also delete the two-way authentication. I could still log in to Coinbase for several about 6 months after, and even updated CoinBase from time to time - never having to put in a key from Duo Mobile (since I deleted the app anyway, I thought it wiped out two-way authentication). Suddenly, to my surprise, IT NOW REQUIRES A KEY FROM DUO MOBILE!!! So I re-downloaded this app thinking I’ll just simply redo two-way authentication I get from this app. NOPE!! Now I HAVE NO IDEA HOW TO RECOVER my Coinbase app, no help to Duo Mobile. LOSING THOUSANDS OF DOLLARS BECAUSE OF THIS APP!!!!
I haven’t actually used the app yet and I’m annoyed I have to, but speaking realistically, 2FA is just a way for school to keep everyone’s data safe. It’s a fairly aggressive answer in my opinion, but I’m sure it’ll be effective. That’s a whole other thing hackers would have to infiltrate. So I’ll deal with the inconvenience. But MAN the reviews are harsh. Kudos on whoever’s job it is to respond as the developer to reviews, you’re definitely catching all of them. I gotta ask, is there like a script you follow for most sorts of responses or is every response organic? Because some of the responses seem clearly prepared and almost glib to a certain extent, but others (especially responses to unnecessarily critical reviews) tend to be eloquent, but thorough in response to the defense of the service. When I read it I’m thinking “Man this guy really wants to try easing peoples uncertainties with the product.” So kudos!
Seeing all the low ratings based on a business’ or university’s decision to apply additional security to their networks, I had to add my two cents. It is 2FA, not Duo, about which most are railing. If you don’t like 2FA, rid the world of hackers and thieves that will use every available means to get into any network they can. Until you accomplish that, accept the fact that for those trying to secure a network, 2FA is a necessary precaution, much like a deadbolt on a door. And Duo is a good method for applying 2FA. We primarily use Duo Push for accessing our systems and it works very well. Unrelated note: Duo works much better than this rating system, which will tell you after the fact that a nickname has been used but won’t suggest one that hasn’t been...
Edit - issue seems to have been fixed. Also, leaving the Duo app running in the background on the phone, which I hadn’t been doing before, helps. I implemented the free tier of Duo to safeguard my personal VPN against unauthorized access. It works great and having an Apple Watch app is neat too. But recently, I noticed that my watch app wouldn’t generate passcodes anymore. Push notifications to the Watch still work. Restarting the watch seems to work once and then it won’t give codes anymore. I couldn’t find a way to send feedback in the app itself, so I decided to leave a review. Hope this minor bug can be ironed out so I can get back to enjoying that extra convenience!
We were told to use this app for 2 factor authentication by my university. I checked the reviews and saw a lot of very poor reviews and kind of went “oh no.” These reviews as far as I can tell now are mostly just people who were also required to use the app, and had never used two factor authentication before. The app has been bug free for me and has the most convenient approach I have seen. They are complaining about two factor authentication as a system and being required to use it, not how well the app functions.
Developed by the Duo Security.
Duo Mobile has 873 user reviews.
Duo Mobile has an average rating of 2.4.
The latest version of Duo Mobile (3.32.0) was released on Dec 10, 2019.
You can download Duo Mobile here:.
Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application
generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.
Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.
Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.
License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.
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