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DTE Energy

(13 255)
Utilities & Business
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Ratings & Reviews performance for DTE Energy

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

13 255

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1286 chars

Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Gi GibTower
Jun 19, 2019

When I lived in Jackson, MI. Consumers Energy was the only option I had for electric...they were HORRID to deal with, and I had neighbors pirating off my electricity line and had $240 a month bills for a two bedroom apartment with no tv or computer running all day. I complained and begged them to check the situation at my building-and they refused. I eventually had to give up my apartment bc I’m in a fixed income and couldn’t afford such an outrageously high electric bill every month. Since I moved back to Washtenaw County I had a choice, and I chose DTE-and so far they have been great, easy to deal with, and the app even easier to manage on my phone since I don’t have a computer...

Sep 12, 2019

App works great but why is it necessary when you have a website? It seems logical that the sit would function just as well as the application. But the only reason for me to use the application is in regards to outages, you know when I need to conserve my phones energy. It just seems asinine when the site could function exactly the same, but instead this way to elaborate of a site that must cost money to be maintained that barely functions to the point of having an application is necessary must be downloaded just to check when I will have power again, keep in mind our rates go up to now pay for this site. It’s just unnecessary. Honestly, if you visit the site at this moment it will say “new look” in the ULR, why do my rates go up to cover the new look for a site that doesn’t work? Then force me to download an application to function just as the new looking site should work? Who runs this company? Anyway, the application works great. Your site is akin to a flightless bird.

Dec 04, 2018

It’s a great way of taking care of business! You can do everything, and I mean everything with this app. Without waiting on your phone call to be answered, you can see where outages are in your area and report any issues you may have! I absolutely love that they have come up with a app so useful and you can do what you need to in a matter of seconds/minutes depending on your problem. And best of all you can make your payments with the click of a button! Great job creating such a easy app to use! Thank you

Nov 10, 2019

I have been with DTE since I was a little girl and my dad worked for Detroit Edison. I Absolutely Love this app. Love that I can have the same bill every month and if I forget to pay and find myself short I open the app, pay what I can and wait for my next paycheck to pay the rest. It’s Awesome! DTE has such great customer service and I have never had a problem. Love you DTE! I also have a dad in my classroom who is working on his electrical degree and is going to apply to DTE. So thankful for this app and this company.

Apr 03, 2019

This app is very easy to use, however, I feel that some customers might view their monthly bill, differently than DTE would think. For instance, if your Budget Billing payment is $724 monthly, but you generally pay at least your actual bill balance or more each month, and your current bill is $600, what do want $724 or $600? I’m afraid that some lower income customers will read your bill and think that they owe less, then really get behind in their payments. I just feel bad for them, because I feel that your statements need to be totally clear as to what their REAL balance is.

CSR Racing 2

About DTE Energy

Developed by DTE Energy Company.

DTE Energy is ranking in   Utilities & Business

Last update was at Noneand the current version is 5.16.0.

To see all other keys and revenue click here 446411318

DTE Energy have a 13 255a user reviews.

DTE Energy was released in the App Store. It is developed by DTE Energy Company, who have also released the following apps.

DTE Energy has 13 255 user reviews.​

DTE Energy has an average rating of 5.0. ​The latest version of DTE Energy 5.16.0​ ​​was ​released on None​.

You can download DTE Energy ​here

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