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CSR Racing 2
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DTA Connect

(107)
Price
Free
Category
Finance
Last Update
Sep 29, 2017
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for DTA Connect

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

107

Avg rating,
total

⭐3.2

Description

534 chars

Track your benefits in a few clicks – no more long lines and hold times. Get case updates, appointment reminders, update your contact information, upload documents, check your EBT balance and more from the Massachusetts Department of Transitional Assistance (DTA).<br> <br>To log-in you must have an Active or Pending case with DTA. If you recently applied, your case information will be available within 7 business days.<br> <br>Please email dtaapphelpdesk@state.ma.us with your Agency ID if you have issues with the DTA Connect app.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Scorpion779
Jan 18, 2019

When I went to the grocery store I checked my receipt and found out I had a lot more on my EBT card than what the app said. I also noticed that I had log in issues. Usually the error message “cannot connect to server” I give the app 3 stars, because I have no problems uploading documents.

LCLMomma1392
Oct 19, 2019

I really do love this app, it works great and makes things so much easier, my only concern and its becoming a big one is how unsecure the log in is, it only needs your social and birth year wich in my case my ex husband knows both and he and his girlfriend log on and see all my personal info, letters sent, ect.... I really cant believe they dont let you set up a pin or password for this app. There is no way to safegaurd your privacy because the only 2 things you need to log in are things that can not be changed. They need to add a password or pin to make this secure. That is the only thing keeping this from a 5 star review to me. I have not had any of the other issues others have mentioned. Thankyou and please please consider adding a password to the log in! It is very important. Michelle

tallazn118
Mar 31, 2018

Not sure why this app has been giving other folks problems. I downloaded it, took pictures for the upcoming certification and 2 days later everything was processed and done. I like that it’s super easy and gives me the current status of my case so I’m not waiting around wondering if they have received my stuff or not. Definitely my go-to method for submitting forms in the future.

BlackWingPanda
Jan 24, 2019

Not accurate , I have called the actual card number and the number it told me I’ve had was off by 200$ never had an issue with this app until a couple months ago and what they tell you is the available amount is incorrect even waiting a couple days after wards it does change but it is till incorrect information . You have better luck calling the number on the back of the card or looking at receipts for your available balance . Very disappointed in this app that should be accurate.

Jahimeliz
May 11, 2019

I’m giving this a 4 star because I’ve never really had a problem with this app , I’m super glad I don’t have to go into the actual office and be there for so many hours, and get all my things done , just upload pictures and bam it does it for me but sometimes it doesn’t work and it’s frustrating but I really love the app !

CSR Racing 2

About DTA Connect

Developed by Massachusetts Department of Transitional Assistance.

DTA Connect is ranking in   Finance

Last update was at Sep 29, 2017and the current version is 1.2.0.

To see all other keys and revenue click here 1130066848

DTA Connect have a 107a user reviews.

DTA Connect was released in the App Store. It is developed by Massachusetts Department of Transitional Assistance, who have also released the following apps.

DTA Connect has 107 user reviews.​

DTA Connect has an average rating of 3.2. ​The latest version of DTA Connect 1.2.0​ ​​was ​released on Sep 29, 2017​.

You can download DTA Connect ​here

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