Domino's Pizza USA

This app used to be a five star piece of technology. Recently, they’ve made it to where I can’t see who is cooking my food. I liked this. Besides the obvious argument for quality control this feature provides, it also let me know when Facundo was cooking my pizza. At my local Dominos in Jacksonville, my pizza chef is 90% of the time named Facundo. This dude takes pride in his work. I can tell. His pizzas are amazing pieces of work. Pepperonis perfectly space around the pizza; crust always exceptionally consistent in both diameter and doneness. Facundo could be a true example for any Dominos employees, but I believe most don’t care enough to have an example to look up to (based on the 10% of my orders that weren’t cooked by Facundo). Anyway, bring this feature back because whenever Facundo was my cook I would thank him for making my dinner. I always tell my friends that if I open a pizza parlor one day, the first thing I’m going to do is walk in there and poach him off of Dominos’ hands and make him my head chef. Anyway. I hope this review makes it back to him somehow. I’d be more specific of the location he works, but I feel that’s a violation of his privacy. If you ever read this, Facundo, you’re the man. ‘Thank you for making my dinner.’ A million times. So long <3

My whole family really enjoys dominos but we only get it sometimes and only if we can do pick up. Last time we ordered it was a $2 charge not including drivers tip which we always tip between $3-$5 depending on how much food we get. Im talking normal amount for a family of 6. I just went to put in an order and Chose delivery because I have had multiple back surgeries and I’m having a very difficult day. I put the order in and it was going to cost almost $4 for delivery, not including drivers tip. The dominos is less the 5 minutes from my house with not even a busy street or a red light to separate us, the less than 5 minute includes us literally getting in and out of car. It would cost me more in delivery fee and tip for delivery today than to order another pizza. I am going to reluctantly pick up because I promised my daughter dominos to celebrate getting her braces off. I don’t know if I will be a returning customer ever again. As good and convenient they are for take out they are extremely overpriced for delivery. I feel bad for their drivers because I’m sure this fee is cutting into their tips.

These ppl that made the pizza they be mean whenever you tell them you have it all the way burned order a pasta they talking about we don’t see you order pasta like dude sometimes your point don’t even show up on the system n I don’t care I just want my food cook right. I used to work at dominoes so I know ppl played around in there n the boss would like them then they look at the food n don’t want to admit they have it burnt You ask them to remake it n they get upset. I don’t know why they don’t buy the products, they just make the stuff so we can order. Oh then the system they took money off my card it took me a whole month to get it back n everyone gave me a problem 😕 I called up there “Ma’am I don’t see you order it didn’t pop up in the system” a girl with an attitude n I’m looking at my bank and I can clearly see they took my money took me an whole month cause they said I had to wait til I can get it back. So they have time where it just bad tbh it would be nice for corporate to actually answer the phone when I called or something they food good just this site in general isn’t

I’ll tell you how; You want a delivery driver that’s willing to battle the unstable elements of blistering winds and sheer cold late at night against terrible drivers that impede their journey to deliver said treasure politely and elegantly at your door without breaking so much as a sweat to save your relationship when your significant other complains there’s nothing to eat since you couldn’t get the groceries and all the stores are closed? Yes you do. You DO want the blessings of humanity to ring your doorbell and support your relationship like Atlas holds up the world on his rippling shoulders all the while enjoying the very pizza you ordered in a cozy warm living room while the champions that brought upon a new form of nirvana accept your shillings and tip their cap looking over their shoulder dramatically in the night like Ryan Gosling in ‘Drive’; KNOWING FULL WELL that they are the real heroes and live a life of danger and unprecedented hazards that live on the edge like a 1970s action flick with unnecessary explosions because not all heroes wear capes but all heroes have a uniforms. I PROPOSE A TOAST! TO THE TRUE CHAMPIONS OF FLAVOR ! HUZZAH BRAVE WINNERS! HUZZAH!! - A pleased Customer

Pizza building is sloppy and inconsistent, I almost always order the same pizza, but it doesn’t seem to be made the same way every time. Mostly, it’s not about the amount of ingredients, but the way the pizza is put together. My pizzas have been looking a bit lopsided recently. The Ingredients are not always dispersed evenly, in that there might be an inch or two of lonely crust or the toppings are not evenly placed. And the crust? Sometimes it’s perfection, most times undercooked. And I just do not understand delivery time...I live about 5 minutes away, so why does it always take 30 minutes or more, regardless of day or time? As to the app itself, please quit changing it. I used to know who was making or baking or quality checking, now the person is simply identified as ‘a team member’. And no longer do you have options for extra or light cheese or sauce. That is VERY important to me, since your regular portion of sauce is overwhelming to me and I liked being able to order light sauce. I’m disabled and live in a very small town, so perhaps I should just be grateful to have a Dominoes that delivers. But, y’all gotta get better, cause PB&J sandwiches are sounding better al the time.