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People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing.
I am so tired of dollar general stores, I could scream. They never have nothing stocked, all the Merchandise is in a Ben that rolls and boxed up. Carts are stuck ever where, loaded up with merchandise that you can’t get to anything. It’s on a roll cart not on shelves. The stores are not safe to be in. It’s a dangerous place to shop. Merchandise is everywhere but where it’s supposed to be. You can never use a coupon cause they never have what the coupons for. It’s impossible to use coupons. When ya go to the app to look for something the apps down, there again you can’t use the coupons. They advertise stuff with coupon that they never have. I’m just over this messed up store where their more merchandise in bens than on the floor. It’s always a mess no matter what dollar general store you go in, it’s always a reck. For get about trying to use a coupon, it’s not gonna happen. It’s a rip off. I’m tired of never getting what they promise you. Don’t Don’t advertise if you’re not gonna do what you say you’re gonna do. If we can’t use our coupons don’t advertise them. Dollar General is the worst store to go in no coupons no nothing it’s what you get when you go in there. Dollar General you need to get with the program. How does my hair look now ???😊
While shopping at the local Dollar General store yesterday I moved a cart from the end cap to see if I wanted to buy any of the items and your employee walked over and said we can’t have this cart pushed out like this and shoved it back never noticing if my hand, foot or any other body part was in the way of the cart. I did not appreciate this sort of attitude. In fact the previous time I was in the store to buy a greeting card I practically had to climb over 2 carts to get where I wanted to go and actually tripped and almost fell. Our local store probably is very productive but it offers very little in aesthetics and convenience. It is always very “trashy” and isles stacked up. Very unkempt! This should not be the case. Other stores In nearby areas are always neat and attractive and clean. I cannot say this about our local store here in Greers Ferry. I am over 80 yrs old and have mobility problems and love to shop at Dollar General but this store is becoming a challenge that I am uncomfortable with. My personal opinion is a lacking in managers who care. Thanks for listening to my complaints.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!!
I shop at both DG and Family Dollar, and today I was in my local DG and saw that there was an app for digital coupons, and I had already been using for Family Dollar on their app, so I was pleased and went about downloading it, which took a little while due to us being out in the boonies, but I ended up waisting almost an hour trying to set the darn thing up with my information. I must’ve put my details in at least 15 times, but whenever I tried to get it to accept the verification number, it would think for a moment and then come back with a error message saying that it couldn’t be completed. It said “please try again”. I honestly began to wonder if it was some kind of test to see how many times I would try again before giving up. Tried the other ways in app to register but to no avail. I am posting this so that hopefully somebody that works for them can get in there and fix it, because I am saving money at Family Dollar with their app and I am hoping to do the same at DG sometime soon!
Start saving with the Dollar General app today – now with Shopping List!
The Dollar General app gives you easy access to the
things you love most about Dollar General – our offers and coupons – so you can buy the products you love and stay on budget.
With the Dollar General app you can:
- Build a shopping list to prepare for your trip to the store
- View all available coupons and add/clip coupons to your account
- Scan to find available coupons for a product
- View our weekly ad, in either a page view or list view format; our list view makes it easier than ever before to browse our current offers!
- Choose your preferred store and locate stores nearby with our Store Locator
To view and add coupons, you will need to create a Dollar General account. Your Dollar General account can be used for all Dollar General properties including DG GO! and online purchases.