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I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
Developed by DocuSign.
DocuSign - Upload & Sign Docs is ranking in Productivity & Business
Last update was at Nov 27, 2021and the current version is 3.6.1.
To see all other keys and revenue click here 474990205
DocuSign - Upload & Sign Docs have a 406 057a user reviews.