DIRECTV

This is by far the best app in the iTunes Store and it keeps getting better. Works beautifully, very intuitive to use. Beautiful picture. I love that when I want to hear my favorite sporting event on the road, I just tune to the channel on my phone and plug into my car, so I can listen with free data. I am no longer limited to what’s on the radio stations. The CloudDVR is great. We can watch our recorded video while traveling and the data is free. We can record a series, and now choose either all episodes or only new episodes. We can use our AT&T TVNow credentials to log into ESPN, NBC, ABC, and many other apps. And when we travel our TV service goes with us wherever we go. I am always recommending this to others. It way exceeds all my expectations. I think the negative reviews are fake. My experience with this service is stellar, and I know others who have it and theirs is the same.

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This app WAS amazing when it was direct tv. However since the switch to at&t, I cannot get more than 2 minutes, if I’m lucky, through my recordings or live shows without an error message. Extremely frustrating. All of the things posted by at&t about deleting the app and restarting your device then redownloading said app and the like are crap. I guess they want to sound like they have a solution. Well, no. Just no. Yes my computer is turned on. Thanks tech support. Although the app was amazing for my use, there were some bugs anyway. Like if u pause live tv then come back 5 minutes later and play, it will restart live. What’s the point of pausing again? Oh yeah: so u don’t miss anything. A couple of months ago I would’ve rated high but now, I’m upset that I can’t rate lower than 1 star. I hope u read this at&t. I really hope u do. Aren’t you like the biggest telecommunications company on the planet? Had your internet once. Had being the keyword. Never had the advertised speed and if a door was shut between the modem and the chosen device in use, the signal dropped like a lead balloon. Do u just have so much money that u don’t care about the consumer anymore? I’ve been paying for your cel service for 15 years (from before u took away unlimited data like greedy pigs) and paid the exorbitant amount for your internet and cable for 6 years so the least u could do is make your only free thing work again before u had to throw your logo all over it.

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The change from DirecTV Now to AT&T TV Now brought with it several annoying bugs. The most annoying is the “Keep Watching” message. Chances are, if I changed the channel just 2 minutes ago, I am probably “Still Here”. So, checking the guide or changing channels or really any activity at all should reset the timer for this warning. Also, if I put my device to sleep (especially TV), please feel free to end my stream then. I can’t see any advantage for the app to stay connected if the device has been put to sleep or turned off. Also, the same loop of super-annoying commercials (some of them at speaker and ear bursting volume is really annoying). I get that you have ad space, but the repetition of a single (or even two) 30 second ads for 3 minutes is ridiculous. I shouldn’t see the same ad more than a single time each ad break. If you can fix these few small things, which I think are where most people’s dissatisfaction comes from, you should have a winner. The only thing I can think of for real improvement to content is true a la carte packages. I don’t watch a single Viacom channel, but pay for them all. I would, however, like my local PBS station (OETA) and would gladly trade 10 channels for 1. These are the things of cord-cutters dreams!

No matter how many times we have chatted with a directv agent, the problems are not resolved or they take almost 8 to 12 months to fix. Trying to record a series, so you don’t have to look up your favorite show every week, is impossible. This feature DOES NOT WORK!!! Can’t get any of the “ now” program from ABC, only have the “TV Show” option & can’t record any of that AT ALL!! Have to wait till the next day to see any of your favorites & even then, sometimes had to wait 2 to 3 days before I can see any of the shows. They also don’t have all the shows showing on that channel. When you delete a program that you have watched, the food luck because you will have to delete it at least 5 more times before it actually is removed. Another problem, you get shows recording that YOU DID NOT CHOOSE!! Go figure.... another one is where you have shows set up to record & THEY DON’T RECORD..... they just DISAPPEAR!!!!......MAGIC..... I think not!! If these things can be fixed that would be greatly appreciated other wise please please STOP SAYING/ADVERTISING THAT IT IS JUST LIKE WATCHING REGULAR TV SHOWS....IT IS NOT! Thank you, RYH

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AT&T knows nothing about honoring their promises, they just know milking their customers. Greed is how they operate. I hope everyone cancels over this short sighted nickel and dime tactic they’re doing every few months now. When I signed up it said we wouldn’t have prices raised at all, you were locked in with your phone plan. Now every few months they keep changing the terms and bumping up the price. It’s time to cancel this garbage. Unchecked Greed is how you lose everything. Now instead of quietly making the money I was paying monthly for the service, a service I wasn’t even using more than 2-5 days a month, now you guys will make NOTHING. Congratulations ATT! I hope the numbers hurt your bottom line. Might go ahead and end my relationship with ATT altogether, find a new provider that operates with integrity and respect for their customers. Without customers your company is nothing. $0 coming in from this account once the new price hits. Hope regulators get involved and break this monopoly up. This is why they’re needed, to keep greedy companies like this from taking advantage of customers.