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CSR Racing 2

Direct Express®

Last Update
Apr 17, 2017
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Ratings & Reviews performance for Direct Express®

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

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508 chars

Managing your Direct Express® Debit MasterCard® card made easy. The mobile app provides a convenient and safe way to manage your money securely from your mobile device.<br><br>The mobile app is free for Direct Express cardholders and offers a variety of benefits related to your card, including:<br><br>Manage Account(s) – Check your balance, view transactions and deposits and set alerts<br>Locate – ATMs and cash back locations<br>Learn – Discover ways to use your card and earn chances to win cash prizes

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Sep 20, 2019

I’ve had this direct express app for about 1year almost 2 and I have not had any problems with it up until now I just recently got a new phone and I downloaded this app so I can log into my account and when I logged in it said to answer security questions which I answered right and it still said I was wrong so after many attempts it locked me out of my account on the mobile app and I have tryed for 2 weeks every single day to get ahold of customer service to help me unlock my account but each time I call it always says we are experience a high call volume To call back at a later time and I have done that many times and I still can’t get ahold of anybody. And it’s getting me frustrated because I shouldn’t have to call everyday to get my balance on my card

Nov 04, 2019

Regarding US Direct Express App for debit card. The app as described on App Store gives impression that more than one card acc. Can be accessed on a device ( smart ph. iPad similar ) reality is only one account per device. Why can't two accounts or more per single device be accessed. PIN numbers are still needed. Please explain what security issues are disallowing more than one accounted one device. Two cards per one device is only capable by setting up two user account on a single device which for quick change between users is not quick at all. Also this cards web developer/card support are terrible not having much knowledge with the technology involved. When will you change app to allow landscape mode for us that use tablet/iPad.

Sep 04, 2019

Why has this app not been updated for 2 years?? I had no problems with it and then a few months ago, when I log in it won’t give me any info and says it’s having trouble connecting to server. I believe regular updates would easily resolve this issue. I went to the website and because I have use the app for so long, I had forgotten my password. I tried to reset and it’s SAID it sent link to email, but no email. Which brings up the question of why a password for website and pin for app? The website and app is completely different, so after all the aggravation, I had to call the number, just for a balance (atm charges). Also, now I have to call, go thru a lot of crap, waste my time, waste your employees time just to reset my password for the website because my app can not connect. A simple update........

Oct 04, 2019

I ‘v had this direct express app for since almost 2017 and I have not had any problems with it up until now 2019 I just recently got problem on oct 3rd 2019 . When I did trying to download this app, so I can log my account, I was trying to access many time attempts it locked my out of my account on the mobile app I have tryed for 1 days every time my account. But I did call back it later time and many time I have done this get ahold anybody getting frustrated because I should have to call every day to get my balance my card .. it is not work it to direct express they won’t solve for direct express mobile app .. thanks for cooperation .. Karen

Dec 03, 2019

This Direct Express APP should have transfer money options to another Bank Account ,but it DOESN’T . I have to go on my Browser & go directly to the Direct Express website to transfer money . The other option to transfer money to another account would be to call ( which is a nightmare to get hold of a human) & do it. I thought that this APP would be sufficient enough to do that, but it. I don’t know why. Hope the developers will see this comment & sort out why it can’t enact the money transfer option. It would save a lot of time if they put that transfer option ..

CSR Racing 2

About Direct Express®

Developed by MasterCard.

Direct Express® is ranking in   Finance

Last update was at Apr 17, 2017and the current version is 1.0.5.

To see all other keys and revenue click here 996543802

Direct Express® have a 335a user reviews.

Direct Express® was released in the App Store. It is developed by MasterCard, who have also released the following apps.

Direct Express® has 335 user reviews.​

Direct Express® has an average rating of 2.6. ​The latest version of Direct Express® 1.0.5​ ​​was ​released on Apr 17, 2017​.

You can download Direct Express® ​here

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