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From jet-setters to go-getters and everyone in between, Cox Homelife offers home security and automation to fit any lifestyle. Customers can use the Cox Homelife app to securely view & control their system anytime, anywhere on their smart phone or tablet. Note: The application’s features may vary depending on the devices installed as part of your Homelife system. Supported iOS devices also require version 11.0 and higher: • iPhone 6, 6 Plus, 6S, 6S Plus, 7, 7 Plus, 8, 8 Plus, X. XS, XS Max, XR, 11, 11 Pro, 11 Pro Max • iPad Gen 4, Mini (2-4), Air, Air 2, Pro • iPod Touch Gen 5, Gen 6 To use this app, you must be a current Cox Homelife customer. Please call 1-877-404-2568 to learn more about Cox Homelife. Supported markets: AR, AZ, CA, CT, FL, GA, IA, ID, KS, LA, NE, NV, OH, OK, RI, and VA.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
This app is a joke. I have the camera, sensor, and light. The light and door sensor work appropriately however sometimes when I open the door I receive a text alert minutes later instead of real time. I also have the camera set up to motion. The app and camera worked perfect before. Recording once someone opened the door and actually capturing the video and stills of when the door opened. Now the camera takes forever to load. I need to tap “retry or view camera” multiple times to see a live image or video feed. Also once a motion is detected or door is opened the recording has a lag. By the time it records whoever or whatever that passed by or opened the door is gone and the door is closed. Roughly a 10-15 sec lag by the time it actually records. I rebooted the system my router everything. Same thing. Useless. I also had a cox rep come to the house. He switched out the camera and we thought it worked. But of course when he left same problem happened. For being the leader in high speed internet this home security is far from it. One stars bc the light works when I want to turn it on from the app. But even then sometimes the light will turn off and I’ll have to turn the switch on and off for it to turn back on because the app says it’s on but not. Don’t waste your money on their Homelife. You can get a real security system for $40 a month with free equipment.
For instance, the app no longer allows you to disarm specific sensors in order to ensure that interacting with them while the alarm is set won’t result in the alarm being set off. The app will ask if you want to ignore those sensors that are already open prior to arming, but does not give you the option to disarm those that aren’t open at the time of arming. This feature was available prior to the update, and made it easy to disable certain sensors prior to arming the system. For example, I used to be able to disable certain window sensors that were closed at the time of arming the alarm for the “night” mode, so that my family could freely open these windows throughout the night without having to worry about setting the alarm off. So please, fix this. Furthermore, although the app allows for certain “routines” to be saved, I think it would be beneficial to have a way that would allow users to create “groups” to arm and/or disarm, making it easier to arm the alarm for night time usage or away usage, instead of having to go and disable every same sensor just like every other night.
One of the first local customers to get Cox Home Security. I have been satisfied with my service but not with the app. -If I open the app, go to another app, and then go back to the Homelife app it is stuck in a never ending cycle of loading. I have to force close the app every time I move out of it or it won’t work at all. -My favorites list on the home screen keeps rearranging, no matter how many times I set it, the cameras feature moves to the very bottom from the top. -If I am away from home for a long period and need to adjust the programming for my thermostat I go through all the hoops only to have it save nothing!! So very frustrating. -I wish wish wish I could access CVR Playback from the app. I’m paying extra a month for this feature and I don’t feel like I’m getting the full use out of it. I loathe having to get on the computer to check it. I hardly use the computer...except to access this feature.
Had the system installed 4 days ago. Camera feed is good, records and takes a pic on command, light turns off and on, door sensor works which are the only reasons I’ll rate this as a 1 star. When trying to set up a rule for notifications the app freezes at the “Do this” step. Never should have let the install tech leave until I was convinced everything worked correctly. He said I needed to read the instruction booklet and customize how I wanted it to perform. “Gotta go” he says. I’ve reinstalled the app numerous times, checked and completed all recent iPhone software updates. Called customer service and received NO help whatsoever. Your guess is as good as theirs. The install location was at a home I only visit once per month in another state so I need the surveillance to work and I can’t easily schedule convenient service visits. Ready to give up and get another product.
We installed cameras, door sensors, motion sensors, door locks and thermostats in August 2018. We have had problems with the app since day one. Even though you set up contacts and rules, only one person receives the notifications. Have had the techs out a few times and they tried setting up the rules at their homes and found the same problem. Even with all the app updates this still hasn’t been fixed. Had a thermostat completely lose the cool function, had to have a tech come out and they had to reset it and resync it back with the central station. The tech couldn’t come out until the next day. Have ordered new thermostats from another company and as soon as they come these are getting removed. Cox does not have techs on call 24/7 and we aren’t going to be put in the position of not having full control of our hvac units again.
Developed by Cox Communications, Inc..
Cox Homelife is ranking in Utilities
Last update was at Feb 24, 2021and the current version is 11.3.0.
To see all other keys and revenue click here 451535832
Cox Homelife have a 832a user reviews.