User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I can’t get the badge/countdown icon to work. (I bought the upgrade for that feature). I think it’s because the app doesn’t appear in my Settings-Notifications. I’ve closed the app, deleted and reinstalled 10 times. Anyone else had this problem and fixed it? Customer support has been good about responding but hasn’t been able to fix it. Maybe it’s time to give up and ask for a refund. UPDATE 3/9/18 I upgraded to 4 stars because I finally got the badge icon to work. The only thing I might have done differently is I made sure to CLOSE the app before I deleted and reinstalled it. So it works now. Strange though because when I open the app the countdown says one number and the number on the icon is one less than that. But I’ll take it. The customer service people have been responsive.
Can’t give this app more than three stars without the ability to share my Countdown. I have an important event coming up next year, one that is particularly special for me and a friend; I poured a couple hours into creating a dynamic countdown, with personalized music and a slideshow containing dozens of edited photographs. I would not have spent so much time if I had known sharing my work with others, a feature that commonly comes with other (free) countdown apps, is not possible with this one. What a bummer. You guys have done so many other things right; but none of it matters if can’t share your creation with other people. A person typically starts a countdown for an important event in their life, something they want to share with others; it’s such a fundamental feature on an app like this, I really am shocked you have not prioritized this fix above all else. Please update your app with sharing capabilities and I will update my review to five stars.
I’m not sure if it’s a feature of the app, but I HATE that whatever song you set for an event, it’ll play without opening the app. It’s NOT playing from your ITunes playlist or anything it just plays at random times!!?? For example, I made a countdown till Christmas and set “I’ll be home for Christmas” to play when I open the app for the countdown till Christmas. Somehow, whatever countdown it’s on (in particular the Christmas one) the stupid song will play whenever it feels like it! I’ll be in the car driving and all of a sudden “I’ll be home for Christmas” will just play! Sometimes multiple times a day. I don’t understand this? This NEVER happened before I installed the app! I also have a new phone! What the heck? Well I like the app besides this weird glitch. Without it, it would be better. It’s not so great when the theme song to Halloween goes off at 1am for your countdown till Halloween.
Edit #2: Newest release seems to have fixed the problem with selecting and using pictures. Adjusted star rating to reflect satisfaction with the final issue resolution. Edited to drop stars due to lack of responsiveness from developer. I sent an email about the issue below. In return, I was asked to provide some additional information about my hardware and operating system version, etc., along with some screen shots. I responded with eveything asked of me. Received nothing in return. About a week or so later, I sent a follow up email to see if they received all the information I sent, as required. Here it is over yet another week or so later and again still nothing since the first response they sent. Now I'm really mad that I lost money on this. Original review: All of my pictures I've used for past events have disappeared. I'm trying to create a new event and the app crashes as soon as I try to open my camera roll. I made sure the app still has permission to access my pictures. I even purchased the premium app in case using your own pics became a paid feature. Same problem. Now I can't use my pictures and I'm out $2.99. I'd dump it if I didn't invest so much effort into it so far.
I purchased the premium app so that I could add my own music and photos. Everything worked fine until it came time to share the countdown. When I share to FB or message or email it is just showing one photo, no song. I have tried everything and still not working. I have sent an email to support and have gotten no response. I paid for this?? UNINSTALLED I have contacted Apple and put in a request for a refund. There is no reason on earth to pay a premium for the ability to add your own images and your own music only to find out that you can't share your custom countdown by text, email or social media. It only provides you with a link that gives a logo graphic from developer and when you click on the link, it is only one of your 10 allowed photos and no sound. I appreciate that the developer answered my email but there seems to be no solution offered. All the reviews that complain of the sharing issue go pretty far back and yet nothing has improved.
Count down to your next event - your next vacation, your favorite band’s concert, the next movie premiere, your child's graduation, your anniversary, and more - in style!
• WIDGET: Quickly view your Countdowns in real-time with iOS 8! Just
tap “Edit” in the Notification Center and add Countdown.
• FLEXIBLE UNITS: Years, months, weeks, days, hours, minutes, seconds, and even heartbeats! (e.g. "3 months 14 mins" or "56713 heartbeats")
• DRAG the Countdown DISPLAY wherever you want.
• 5 FREE FILTERS for background photos!
• Use YOUR OWN PHOTOS as the background, including INSTAGRAM and FACEBOOK PHOTOS!
• Flip through your BACKGROUND PHOTOS while counting down.
• Set your own MUSIC for each Countdown.
• Customizable FONTS, font colors and background colors for the Countdown display.
• Create Countdowns from your FACEBOOK EVENTS!
• REMINDERS for your events.
• TAG your FRIENDS when sharing your Countdown on Facebook.
• SHARE a live Countdown or a screenshot of your Countdown with FACEBOOK, INSTAGRAM, TWITTER or EMAIL.
• Count down to ANNIVERSARIES that repeat every year. (e.g. “25 days until my 10th anniversary!”)
• COUNT UP from past events. (e.g. “21 days since…”)
• SMART TOOLBAR is hidden until you tap on the screen; more screen space for your Countdowns.
• Works in PORTRAIT and LANDSCAPE mode.
• DAILY REWARDS.
• View and save popular COUNTDOWNS NEAR YOU.
=== Premium Features ===
+ Your OWN PHRASE - “the concert of the year”, “little pumpkin’s dance performance”, “we board the plane”.
+ FRAMES and FILTERS for background photos!
+ Create Countdowns from your CALENDAR EVENTS!
+ MULTIPLE Countdowns (and rearrange them as you like!).
+ SLIDESHOW mode of background photos, with different animation styles and speeds!
+ PREMIUM background photos.
Make each second count!
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