Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.
The ConnectNetwork mobile app provides quick access to our most popular services. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. <br><br>Our features are based on the facility. To find out which features are available to your inmate, please add them to your account.<br><br>• Create and Manage your ConnectNetwork Account <br>• Make Payments and Deposits for ConnectNetwork services, such as: <br>o AdvancePay Phone (Prepaid Collect)<br>o Trust Fund (Inmate Trust Account)<br>o PIN Debit (Inmate Phone Account) <br>o Debit Link (Inmate Account for Tablet Services)<br>O Walk-In-Retail, a new convenient cash payment method<br><br>• Messaging (Email) <br>o View your Messaging inbox, send and compose messages, and save drafts<br>o Use your credit or debit card to purchase Message credits<br>o Add a photo or video attachment to your Message<br>o Depending on the facility, send credits to receive a reply
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
This app WAS great, up until about 2-3 months ago and I have been using app since at least 2016 sometime. I can NOT even get a correct BALANCE NOW when I try to see without going through the whole internet via phone or computer. Which is a longer process. I am NOT new to GTL I’ve FAITHFULLY (weekly or daily paying money)used service ALONE since 2012. And even before then this app WAS a great addition for me and unfortunately NOW it is wasted space on my screen. I either can’t scroll up to the NO THANK YOU part to click it or MY BALANCE SAYS I have money in it and there IS NOT ENOUGH FOR A CALL. I would just like it fixed. If it helps I am Ana iPhone user, and am not using “dark mode”thank you
I called to add $ & was told I needed to download this app & make a profile before I could add $ to a debit account. I did exactly that. The app wasn’t working correctly but after my 3rd try I got a confirmation of transaction. Come to find out they charged me twice! I called & they tell me since it was a gift they can’t refund my $. Seriously! They can take your $ but supposedly their hands are tied when it come to refunds from their system glitches!! They won’t even combine the duplicate charges & add the duplicate processing charge to account! True story. So beware if you are in the same situation & have no choice but to use these crooks to stay connected to a loved one. So after it’s all over I paid $10 for $4 on the debit account. Rip offs!!
The only issue I have is that the “request to call” does not work, never has. I emailed my concerns twice and never received a response so I called. I was told there was no problem on their end and to just keep refreshing. Huh? I’ve had this app for over 6 months.. refreshing is not going to solve the problem. Was told to sign out and then sign back in. I’ve tried that. I’ve done all the updates and it still has not worked. Was told there was nothing that can be done because it works on their end. So frustrating!
This app WAS such a blessing! It allowed me to monitor different phone numbers and add to the balances as needed for our family to be able to accept calls from our incarcerated loved one. There was no minimum amount and the transactions provided immediate funding as requested. Now I cannot even add money to anything on the account because it won’t allow me to scroll down to select confirmation. So I can’t even she ÿt
If I could give it no stars I would. They take duplicate payments out of your account due to system glitches. When you call, they have you waiting for almost an hour to tell you that you can’t get a refund. I would not deal with them if it wasn’t for my friend. After May I will no longer be using their services. These people are rip offs. Don’t waste your time or money unless you really have to talk to your loved ones. Be careful. I’ve dealt with them for years and this is the second time this happened to me and it was unresolved. NEVER AGAIN!!!
Developed by Global Tel*Link Corporation.
ConnectNetwork by GTL is ranking in Finance & Utilities
Last update was at Jan 06, 2020and the current version is 3.4.2.
To see all other keys and revenue click here 945415587
ConnectNetwork by GTL have a 40a user reviews.
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