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The app’s design and news coverage are great! However, it freezes and then crashes on my devices extremely often. This still happens, even though I’ve uninstalled and reinstalled the entire app multiple times. It’s particularly annoying when it makes it impossible to read certain articles or watch certain videos. As an iOS developer myself, I’d bet money that the ad service CNN is using (or the way it’s integrated) is to blame. It seems like when certain ads are loading, they tie up the main thread, so that the UI stops getting updated. The developers could probably address this problem by reconfiguring the ads to load on a background thread. If that doesn’t solve it, they may need to switch to a different ad provider or service altogether. Once again, I’m very happy with the app’s design and news quality—just disappointed that the app crashes so frequently. It’s been this way for years, and I keep hoping it will improve, but so far I’ve been disappointed.
The app itself is done well. No bugs or glitches that I have come across. The two major complaints I have come from the articles themselves. Many stories are video only which I understand as it being a television network application. But not all of us have the ability to watch a video to get the news. It would be great if there was an actual article along with the video for those of us unable to view. I have found myself leave the app to go to another source to get the story due to not being able to watch the video. The second issue I have is with the “breaking news” alerts that pop up on my phone. I remember when breaking news was important information that needed to break into a regular broadcast to give viewers the information. The amount of breaking news is ridiculous as not everything is that important. Please get back to marking stories as breaking news when they are truly urgent/important and not every time an article gets posted.
Please understand the difference between UIControlEventTouchDown and UIControlEventTouchUpInside. You need to stop using the former. It drives people crazy when they are scrolling while reading. UIControlEventTouchDown is triggering the navigation as soon as a finger is placed on a text/ad. This leads to unwanted navigation away from an article while scrolling. This is so ridiculous. Any junior dev should know this and avoid using it for links. I end up going to multiple places at least 10 times while reading one single news article. This has been happening in CNN app as long as I remember. If you are doing this intentionally to get more clicks, then shame on you on your bad practice. This is sacrificing user experience to mislead the advertisers. 2nd problem, the ad videos should only play once for a given reader. I end up having to watch the same ridiculous video ad 10 times a day for a month. Maybe you are not getting more diverse advertisers due to the bad practice mentioned above? Think about it. I hope someone reads this. I really like to know your rationale on the first issue above that you persistently are doing and not changing it?
I’ve used this app for years but I’m deleting it over a recent dip in usability. I can’t read the articles anymore because the links included in them open if I tap my screen even slightly near them, it is constantly opening new tabs, ads, or sending me to other articles when I’m just trying to read the one I’m currently on. I haven’t been able to make it to the bottom of an article in weeks because I inevitably give up in frustration. Normally links in an app require you to tap and let go and then they will open. If you tap and then hold your finger and move it down, most reading/news apps seem to realize that is the movement required to scroll and don’t open links. CNN doesn’t work this way anymore. Sometimes there are so many links there is nowhere for me to safely tap to scroll down. Since this is a recent change I’m assuming this is to increase ad revenue. I don’t mind ads but if I’m being forced away from what I’m reading I’ll get my news elsewhere. On a separate note: I’ll also get notifications for articles, open them, and be taken to an article unrelated to the notification. A lot of times I can’t even find the article I wanted to read initially.
I love cnn and it’s content. The app always freezes, crashes, has a hard time loading, will drop signal and send you to commercials in the middle of a program. Makes you watch adds over and over when trying to regain access to live streams even when it’s the app that is failing. Audio cuts out unexpectedly and randomly. They use to update Inside Politics or State of the Union over the weekend but for a few months now you can no longer access that content except when using an actual television set so the mobile app is limited by comparison. I’ve used this app for years and very often but it’s always been on the struggle bus regardless of “bug fixes” or updates, the core of whatever is wrong continually gets worst. Disappointed by the decline to say the least. I know I can’t be the only one dealing with these issues regularly. *And full transparency I am writing this after over 10 failed attempts and over 20 minutes of waisted time just trying to get the live stream to load.*
Developed by the CNN Interactive Group, Inc..
CNN: Breaking US & World News has 369 302 user reviews.
CNN: Breaking US & World News is ranking in News on the 9.
CNN: Breaking US & World News has an average rating of 4.7.
The latest version of CNN: Breaking US & World News (6.5) was released on Dec 10, 2019.
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