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Citymapper

(1 873)
Editor's choice Watch Support
Price
Free
Category
Navigation & Travel
Last Update
Jan 20, 2020
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Citymapper

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

1 873

Avg rating,
total

⭐4.3

Description

3879 chars

Real-time departures. Transit maps. Line status and real-time disruption alerts. Uber integration. Bike routing and live bike share info. Constant updates. Everything you need -- and may not even realize you need -- to manage your life in the city.<br><br>COVERAGE<br>USA/CANADA: New York City, San Francisco Bay Area, Los Angeles, Washington DC, Baltimore, Seattle, Chicago, Boston, Philadelphia, Toronto, Vancouver, Montreal. <br>ASIA: Singapore, Hong Kong, Seoul, Tokyo.<br>AUSTRALIA: Sydney, Melbourne.<br>EUROPE: London, Manchester, Birmingham, Paris, Lyon, Berlin, Hamburg, Brussels / Belgium, Amsterdam / Randstad, Madrid, Barcelona, Milan, Rome, Lisbon, Copenhagen, Stockholm, Moscow, St Petersburg.<br>LATIN AMERICA: Mexico City, São Paulo.<br>EXPANDING: VOTE for your city and we'll add it citymapper.com/nextcity<br><br>PRESS REVIEWS<br>"Citymapper is, quite simply, the best travel app to be introduced to New York City" - New York Times<br><br>"Now forget about Google Maps because Citymapper eats Google Maps for breakfast, lunch, and dinner.” - Tech in Asia<br><br>MAIN AWARDS<br>* Apple's 2014 and 2013 Apps of the Year <br>* Grand Prize Winner - MTA New York City App Quest 2013<br>* Best Overall Mobile App (Mobile World Congress Barcelona / GSMA 2014)<br>* Winner of Grand Prix, Best Transport Startup and Best Mobile Startup - 2015 Europas Awards<br>* Special Prize Winner - Tokyo Metro Competition 2015<br><br>THOUSANDS OF 5-STAR USER REVIEWS<br>* "Best app on my phone."<br>* "It’s reason alone to get an iPhone. It's that good."<br>* "I'm practically married to this app."<br>* "Don't know how I lived without it."<br>* "This app makes me warm inside."<br>* "The only true five star app."<br>* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app."<br>* "Best app for getting directions and ride on the MTA New York City."<br>* "Life changing. This app really changes the way you travel."<br>* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."<br><br>AVAILABLE CITIES & SERVICES IN THE US, SINGAPORE & HONG KONG<br>We use open data from transport agencies in the cities where we are live:<br>- New York City: MTA, MNR, LIRR, Nassau Inter-County Express (NICE), New Jersey Transit, NY Waterway Ferries, PATH, Citi Bikes<br>- San Francisco Bay Area: BART, MUNI, Caltrain, AC Transit, SamTrans, VTA, Golden Gate Transit, County Connection, Wheels, Union City Transit, Tri Delta Transit, WestCAT, Stanford Marguerite, Emery Go-Round, ACE, Capitol Corridor, Bay Area Bike Share, San Francisco Bay Ferry<br>- Los Angeles: Metro, Metrolink, Santa Monica Big Blue Bus (BBB), DASH / Commuter Express (LADOT)<br>- Chicago: CTA, 'L', METRA, PACE Bus, Divvy Bikes<br>- Boston: Massport, MBTA, Boston Commuter Rail, the 'T', Silver Line, Hubway Bike Share<br>- Washington DC: WMATA, DC Circulator, Metroway, Ride On (Montgomery County), ART (Arlington), DASH (Alexandria), Fairfax Connector, VRE, MARC Trains, MTA Commuter, Capital Bikeshare<br>- Philadelphia: SEPTA, PATCO, NJ Transit <br>- Singapore: LTA, SMRT, SBS<br>- Hong Kong: MTR, HK Tramways, Light Rail, Kowloon Motor Bus, Citybus, First Bus, First Ferry, Star Ferry, Discovery Bay Ferry & Bus, Park Island Ferry & Bus, Green Mini Bus<br><br>KEEP IN TOUCH<br>If you have questions or feedback, please email us at support@citymapper.com<br>Like us on Facebook: http://facebook.com/thecitymapper<br>Follow us on Twitter: http://twitter.com/Citymapper<br>Visit our website: http://citymapper.com<br><br>Please note that the app requires data access and works best with GPS / location on. Also, continued use of GPS running in the background can dramatically decrease battery life. Background GPS is only used when in ‘GO' navigation mode.

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Paradigm
Dec 10, 2019

I’ve been using CityMapper for some time. It’s worked for me in my native Brooklyn and when I’ve traveled to Paris, and other cities in the US. I’m temporarily living in ATL and am sad I don’t have CityMapper there (I’m using Whiz). It’s my go-to travel app. Thanks for making it such a great product! The main reason I’m not giving this app 5 stars is that the times are often much longer (sometimes 2x as long) as it takes to actually travel. For instance, it will say a stop 3 stops away takes 29 minutes no matter what time of day (not including wait time). It takes 10 (including walking time). I’m not sure if they are playing the airline game wherein they give you a longer time to that their “on time” date is higher, but I find it incredibly frustrating if I’m going somewhere else and I leave a lot of extra time and it takes half of it. I would love for CM to tweak their algorithm to be more accurate.

Rissa_L_H
Mar 23, 2019

I have used this app and raved about it for years. I recently moved to a new part of Brooklyn and am using a whole new set of subway lines and I’ve had to come to terms with knowing that if I follow this app, I will always be about 10 minutes late.. so I plan accordingly and set my arrival time to be 10 mins earlier than I need to be. Last night I left my apt 5 mins later than the app told me to and arrived at my destination 20 mins late... those 5 minutes might have accounted for me missing a train but it is just incredibly frustrating. Also I don’t know if this is a setting on my phone but the blue dot on my map that tracks my location has also become unreliable. It consistently points me in the wrong direction so I now go the opposite way of where it tells me to go.

travelwitheric2
May 19, 2019

At first I was excited to use this app. Visiting NYC for the first time was a great opportunity to try this out. I thought it would be great to navigate the subway system and occasionally the bus. It had useful features such as which cars to board for the subway and which station exits to use. Unfortunately, none of these features save you any time or walking. It displays too many route options, and they’re only sorted by how much time they take. The best routes with the least walking aren’t even shown. And if you follow the recommendations for which section to board or which station exit to use, you’ll end up walking even more. If I plug the same destination into Google Maps, it recommends the best route or quickest route, and it uses connections to save steps walking. The only time it came out ahead of google was find a route to JFK. Otherwise, not worth the download.

Rosie From Boston
Oct 11, 2018

I recently went to NYC for a long weekend and though I know my way around the city pretty well I explored this visit to places I haven’t been, enter the Citymapper app. You put in where you want to and it shows you how to get there and a multitude of ways. Whether it be walking taking the train or taking the bus or taking a cab or taking an Uber or Lyft. It gives you the time of each method of transportation how long it will take you to get there and it even gives you an estimated cab and Uber/Lyft fares. If you opt to take the train like I did it tells what car to get on to be closest to an exit and it even gives you walking directions when exiting the train to reach your final destination. This app is AWESOME! I highly recommend and will use it for years to come. Thank You Citymapper.

DarfNader
Dec 04, 2019

I’ve lived in San Francisco since before there was even NextBus (dark, dark times) and since it came to be, I must have tried a dozen apps for years before I discovered CityMapper. The key is that it calculates the ideal route for you taking into account time to walk to stops, when you need to be somewhere, or whether you want to get there fast or walk the least. It also has every transit system, including ferries and county bus lines like Sam Trans and Golden Gate Transit. Finally, the Apple watch app works very well by alerting you when the bus is coming or when your stop is next. I can’t find a single thing about it I don’t like except that the watch app sometimes needs to be manually started to connect, but that’s really it.

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About Citymapper

Developed by Citymapper Limited.

Citymapper is ranking in   Navigation & Travel

Last update was at Jan 20, 2020and the current version is 9.8.

To see all other keys and revenue click here 469463298

Citymapper have a 1 873a user reviews.

Citymapper was released in the App Store. It is developed by Citymapper Limited, who have also released the following apps.

Citymapper has 1 873 user reviews.​

Citymapper has an average rating of 4.3. ​The latest version of Citymapper 9.8​ ​​was ​released on Jan 20, 2020​.

You can download Citymapper ​here

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